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Drupal Support Jobs in California (NOW HIRING)

Backroads

Web Production Coordinator

Berkeley, CA · Hybrid

$27.50 - $37/hr

Support A/B and user testing, website optimization, and web content personalization efforts to ... Expert-level mastery of a modern enterprise CMS platform (Contentful, Drupal, or Adobe Experience ...

Kros-Wise

Creative Web Designer

San Diego, CA · On-site

Support content layout, branding updates, iconography, and information architecture improvements ... Working knowledge of CMS platforms (e.g., WordPress, Drupal) * Strong communication, collaboration ...

Kros-Wise

Creative Web Designer

San Diego, CA · On-site

$65K - $80K/mo

Support content layout, branding updates, iconography, and information architecture improvements ... Working knowledge of CMS platforms (e.g., WordPress, Drupal) * Strong communication, collaboration ...

Kros-Wise

Creative Web Designer

San Diego, CA · On-site

$65K - $80K/yr

Support content layout, branding updates, iconography, and information architecture improvements ... Working knowledge of CMS platforms (e.g., WordPress, Drupal) * Strong communication, collaboration ...

San Francisco Bay University

Web Developer

Fremont, CA · On-site

$45 - $65/hr

... needed to support design enhancements. • Troubleshoot and resolve front-end issues while ... Extensive experience with content management systems, preferably Drupal and WordPress.

Backroads

Web Production Coordinator

Berkeley, CA · Hybrid

$27.50 - $37/hr

Support A/B and user testing, website optimization, and web content personalization efforts to ... Expert-level mastery of a modern enterprise CMS platform (Contentful, Drupal, or Adobe Experience ...

SOHO Square Solutions

Web Developer 4

Costa Mesa, CA · On-site

Troubleshoot and collaborate with support team to resolve web-based production errors * Other ... Net MVC / C# * Experience with a CMS or CRM (Tridion, Joomla!, Drupal, Salesforce, Sitecore)

Supermicro

Manager, Software Development

San Jose, CA · On-site

$144K - $191K/yr

... support, and coach them through regular 1 on 1 meetings • Set specific goals with each team ... Drupal, Magento etc) • E-commerce platform, including cataloging and secure payments • Strong ...

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All JobsDrupal Support JobsDrupal Support Jobs in California

Drupal Support information

What is the salary of Drupal?

The salary for a Drupal support specialist varies based on experience, location, and employer, but typically ranges from $50,000 to $80,000 annually in the United States. Skilled professionals with knowledge of PHP, HTML, and content management systems can command higher salaries, especially with certifications or extensive experience.

What is the difference between Drupal Support vs Drupal Developer?

AspectDrupal SupportDrupal Developer
Primary RoleProviding technical assistance, troubleshooting, and maintenance for Drupal sitesDesigning, developing, and customizing Drupal websites and modules
Required SkillsBasic to intermediate Drupal knowledge, troubleshooting, site managementAdvanced PHP, Drupal module development, theme customization
CertificationsDrupal certifications, support-focused coursesDrupal developer certifications, PHP certifications
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, project-based environments

Drupal Support focuses on maintaining and troubleshooting existing Drupal sites, ensuring smooth operation. Drupal Developers are involved in creating and customizing Drupal sites through coding and development. While both roles require Drupal knowledge, Support emphasizes problem-solving and site upkeep, whereas Developers focus on building and enhancing functionalities.

Is Drupal in demand?

Drupal support specialists are in demand due to the platform's widespread use for enterprise websites and content management. Skills in PHP, HTML, CSS, and familiarity with Drupal modules and themes increase employability, especially as organizations seek to maintain and customize their Drupal sites.

Is Drupal development a good career?

Drupal support involves maintaining and troubleshooting websites built with the Drupal content management system, requiring skills in PHP, HTML, and CSS. It is a specialized role with steady demand in organizations that use Drupal, and professionals often pursue certifications to enhance job prospects. Overall, it can be a stable and rewarding career path for those interested in web development and open-source platforms.

What are the key skills and qualifications needed to thrive as a Drupal Support specialist, and why are they important?

To thrive as a Drupal Support specialist, you need a solid understanding of Drupal CMS, website troubleshooting, and web development fundamentals, often supported by experience in PHP, HTML, and CSS. Familiarity with Drupal modules, site configuration, and ticketing systems like Jira or Zendesk is typically required. Strong problem-solving abilities, communication skills, and patience are essential soft skills for effectively assisting users and collaborating with technical teams. These skills ensure efficient issue resolution, high-quality user support, and the smooth operation of Drupal-powered websites.

What is Drupal Support?

Drupal Support refers to the assistance provided to users, organizations, or developers working with the Drupal content management system (CMS). This support can include troubleshooting technical issues, performing site updates, maintaining security patches, and providing guidance on best practices for building and managing Drupal websites. Drupal Support professionals help ensure that websites built on Drupal remain secure, up-to-date, and function smoothly. They may also assist with module installation, theme customization, and performance optimization. Effective Drupal Support is crucial for maximizing the reliability and success of Drupal-powered websites.

How can I make 2000 a week working from home?

A Drupal support professional can increase earnings by taking on multiple freelance projects, offering specialized services, or working for companies that pay competitive rates for remote support roles. Building a strong portfolio, gaining certifications, and developing skills in site management and troubleshooting can help command higher pay. Consistent work and efficient time management are essential to reach a weekly income of $2000.

What are some common challenges faced by professionals in Drupal Support roles, and how can they be addressed?

Professionals in Drupal Support often encounter challenges such as troubleshooting complex module conflicts, managing security updates, and supporting users with varying levels of technical knowledge. Staying up-to-date with the latest Drupal releases and best practices can help address these issues effectively. Collaborating closely with developers, content editors, and site administrators is essential to resolve issues efficiently and ensure smooth website operations. Leveraging community resources and documentation can also be invaluable for overcoming technical hurdles and providing high-quality support.
What are popular job titles related to Drupal Support jobs in California? For Drupal Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Drupal Support jobs in California look for? The top searched job categories for Drupal Support jobs in California are:
What cities in California are hiring for Drupal Support jobs? Cities in California with the most Drupal Support job openings:
Drupal Support jobs near you
Infographic showing various Drupal Support job openings in California as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution.
Technical Strategist - Websites and Web Applications

Technical Strategist - Websites and Web Applications

Urban Insight

Los Angeles, CA • On-site, Remote

$130K - $147K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Who We Are
Urban Insight is a leading digital agency creating innovative websites and web applications for organizations that make a difference. We specialize in solving complex problems through website and web app strategy, design, and development using open-source content management systems (primarily Drupal and WordPress, and headless or composable architectures). Our clients include some of the most well-known museums, nonprofits, universities, and cultural institutions. Urban Insight has been in business for nearly 25 years and continues to expand each year. We thrive on having a professionally rewarding environment where team members are encouraged to grow, collaborate and focus on meaningful work.The Opportunity
The Technical Strategist (TS) is a client-facing technical leader who partners closely with Project Managers and Development teams to deliver well-scoped, well-communicated, and successful digital projects. The TS also plays a key role in pre-sales and proposal efforts, helping define technical approaches, shape scope, and ensure estimates are grounded in delivery reality.
This role operates through collaboration and shared ownership. The TS brings clarity to complex problems, aligns technical decisions with project goals and constraints, and ensures that teams have the information they need to execute effectively. The Technical Strategist is also a contributor to Urban Insight's Innovation Lab, helping explore new technologies, prototype solutions, and shape future service offerings.Key Responsibilities
Client Strategy & Technical Leadership
  • Partner with clients to understand goals, constraints, and opportunities
  • Translate client needs into clear, actionable technical approaches
  • Align technical solutions with timeline, budget, and delivery realities
  • Identify risks early and contribute to mitigation strategies
Collaboration with Project Managers
  • Maintain alignment with Project Managers on scope, priorities, and project direction
  • Contribute to defining scope, assumptions, and delivery approach
  • Participate in project ceremonies including kickoffs, planning, and retrospectives
  • Support consistent communication and visibility across the project lifecycle
Technical Planning & Documentation
  • Produce clear technical plans, Jira tickets, and specifications
  • Ensure plans, decisions, and updates are documented in shared systems (Jira, Notion, etc.)
  • Collaborate with Tech Leads and engineers to validate feasibility and refine approaches
  • Evolve documentation as projects progress and new information emerges
Engineering Enablement
  • Provide developers with clear context, requirements, and direction
  • Help remove blockers and reduce ambiguity during implementation
  • Align with Tech Leads on technical direction and implementation strategy
  • Guide teams toward pragmatic, efficient solutions
Pre-Sales & Proposal Support
  • Partner with Sales and the pursuit team to scope projects and define technical approaches
  • Develop realistic level-of-effort estimates grounded in delivery experience
  • Collaborate with Development and Delivery leadership to ensure proposed solutions are realistic and aligned with team capacity
  • Clearly articulate assumptions, risks, and constraints
  • Support proposal development and client conversations
Quality & Delivery
  • Validate work against acceptance criteria and technical expectations
  • Participate in QA and alpha testing as needed
  • Support successful, on-time, in-scope project delivery
Innovation Lab
  • Contribute to discovery engagements, prototypes, and pilot initiatives
  • Explore emerging technologies (AI, APIs, composable architectures)
  • Help translate innovation into practical, repeatable solutions
  • Share learnings through internal demos, documentation, or working sessions
Process & Continuous Improvement
  • Partner with CTO, Dev, PM, QA, and SysAdmin teams to improve workflows and tools
  • Contribute to a culture of transparency, collaboration, and continuous improvement
Qualifications
Technical Skills
  • 7-8+ years of experience in technical strategy, web development, or technical project leadership, preferably in an agency environment
  • Strong understanding of modern web architectures specifically Drupal, WordPress, and headless / composable
  • Experience working with agile methodologies such as Scrum or Kanban
  • Familiarity with CMS-driven websites, APIs, and system integrations
Collaboration & Communication
  • Strong ability to work in close partnership with Project Managers and cross-functional teams
  • Excellent written and verbal communication skills
  • Ability to translate complex technical concepts into clear, accessible language
  • Experience leading discovery, requirements gathering, and technical planning sessions
Organizational & Self-Management
  • Ability to break down complex ideas into actionable work
  • Strong prioritization and time management skills
  • Comfortable managing multiple projects and responsibilities simultaneously
  • Proactive, detail-oriented, and accountable
Success Metrics
In the First 90 Days
  • Establish strong working relationships with PMs and Development teams
  • Contribute to at least one project with clear, actionable technical planning
  • Maintain ~70% billable utilization
  • Demonstrate clear and consistent documentation practices
In the First Year
  • Deliver on quarterly Rocks (≥80%) tied to strategic and technical priorities
  • Successfully support multiple projects from planning through delivery
  • Improve clarity and alignment across project teams through strong documentation and communication
  • Contribute to accurate scoping and reduced rework in pre-sales
  • Drive shared clarity across PM, Design, and Development on scope, priorities, and decisions
  • Contribute to Innovation Lab efforts through prototypes, pilots, or new approaches
  • Support ongoing improvements to process, tools, and team effectiveness
Location & Availability
  • Work from any location in the United States, available 9am - 6pm in any U.S. time zone.
  • Our office is located in sunny Los Angeles, CA. This position is available for fully remote (U.S. and Canada ONLY), partially remote (a few days in the office), or in-person in our L.A. Office.
About Urban Insight
  • Urban Insight is a Los Angeles-based digital agency with over 30 team members. Visit our website.
  • We work with some of the best-known museums, nonprofits and other institutions, such as LACMA, The Broad, University of Southern California, City of Los Angeles, and the Japanese American National Museum.
  • We're the top-ranked Web development and Drupal agency in Los Angeles, according to Clutch, an independent analyst. Read what our clients say about us.
  • We've won numerous design awards including for our work for Stay Housed Los Angeles and the National World War 1 Museum & Memorial.
  • We take on cutting edge, challenging projects for appreciative clients, and have a supportive and team-based approach to projects.
  • We plan, design, and create innovative websites, and we often use open source web content management systems like Drupal and WordPress.
  • We design and develop custom applications using tools like Angular, React, Next.js, node.js, PHP, Javascript, Bootstrap, Tailwind, and MySQL.
  • We have a clearly-defined project management methodology and case management system.
  • We run on the Entrepreneurial Operating System (EOS).
Why Work at Urban Insight
  • We take on interesting, meaningful projects for appreciative clients
  • We offer a flexible working environment - work from anywhere in the United States
  • We work with you to create a career path that works for you
  • The average employee tenure is 6.5 years
  • We're stable and growing. We've been in business for ~25 years and continue to grow each year
  • We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate
  • We believe in a reasonable life/work balance and enjoy 40-hour work weeks
  • We allocate resources and time for training and professional development
  • We have weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks
  • There are many more reasons: Explore careers at Urban Insight
Total Rewards
We offer a competitive salary based on experience.
Total annual compensation range: $130,000 - $147,000
  • Medical, Dental and Vision insurance (95% employer-paid)
  • Paid time off (15 days, increasing to 20 after four years)
  • Holidays (~10 days per year)
  • 401(k) with employer match
  • Annual training plan and dedicated learning time
  • Annual performance and compensation reviews
How to Apply
Please apply through this page. This position is open until filled.

Apply