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Drug Test Collector Jobs in Bolingbrook, IL (NOW HIRING)

You'll be more than a data collector - you'll be a calm, helpful presence during stressful times ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

Customer Service Representative

Chicago, IL · On-site

$16.12 - $23.21/hr

You'll be more than a data collector - you'll be a calm, helpful presence during stressful times ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

You'll be more than a data collector - you'll be a calm, helpful presence during stressful times ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

You'll be more than a data collector - you'll be a calm, helpful presence during stressful times ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

Customer Service Representative

Chicago, IL · On-site

$16.12 - $23.21/hr

You'll be more than a data collector - you'll be a calm, helpful presence during stressful times ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

You'll be more than a data collector - you'll be a calm, helpful presence during stressful times ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

You'llbe more than a data collector-you'llbe a calm, helpful presence during stressful times. Learn ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

You'llbe more than a data collector-you'llbe a calm, helpful presence during stressful times. Learn ... Ability to pass background check, drug test, and meet vaccination requirements Preferred * Medical ...

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Drug Test Collector information

See Bolingbrook, IL salary details

$8

$18

$26

How much do drug test collector jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for drug test collector in Bolingbrook, IL is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.71 per hour, depending on experience, location, and employer.

What are the responsibilities of a drug test collector?

A Drug Test Collector is responsible for obtaining and handling biological specimens, such as urine, saliva, or hair, from individuals for the purpose of drug testing. They ensure proper identification of the individual, explain the collection process, and maintain strict chain-of-custody procedures to prevent tampering or contamination. Drug Test Collectors also complete necessary documentation and may be required to ship specimens to laboratories for analysis. Their role is critical in ensuring the integrity and accuracy of drug testing programs, often used by employers, law enforcement, or healthcare providers.

What are the key skills and qualifications needed to thrive as a drug test collector, and why are they important?

To thrive as a Drug Test Collector, you need attention to detail, knowledge of sample collection procedures, and a high school diploma or equivalent. Familiarity with specimen collection tools, chain-of-custody documentation, and compliance with DOT or SAMHSA guidelines is typically required. Strong interpersonal skills, professionalism, and discretion help build trust and ensure confidentiality during the collection process. These skills are essential for maintaining the integrity of test results and upholding legal and ethical standards in drug testing programs.

What are some common challenges faced by drug test collectors, and how can they be managed?

Drug Test Collectors often encounter challenges such as managing sensitive interactions with donors, ensuring strict adherence to chain of custody protocols, and maintaining confidentiality. Situations may arise where individuals are apprehensive or uncooperative, so excellent communication and professionalism are crucial. Staying organized and detail-oriented helps prevent errors in documentation, while ongoing training ensures compliance with legal and regulatory standards. Team support and clear procedures can make managing these challenges more effective.

What is the difference between Drug Test Collector vs Medical Assistant?

AspectDrug Test CollectorMedical Assistant
CredentialsTypically no formal certification required, but some states or employers prefer certificationCertified or registered with relevant medical assisting credentials
Work EnvironmentClinics, testing centers, workplaces, mobile sitesDoctors' offices, clinics, hospitals, outpatient facilities
Employer & IndustryEmployers in healthcare, corporate, or legal sectorsHealthcare providers, hospitals, clinics
Job DutiesCollect urine, blood, or saliva samples for drug testingAssist with patient care, administrative tasks, and clinical procedures

While both roles involve working in healthcare settings, Drug Test Collectors focus specifically on specimen collection for drug testing, often with minimal clinical duties. Medical Assistants have broader responsibilities, including patient care and administrative tasks, and typically hold formal certification. Understanding these differences helps employers and job seekers find the right fit for their skills and career goals.

How to become a drug test collector in Florida?

To become a drug test collector, you typically need to complete a state-approved training program and obtain certification, which may involve passing an exam. Familiarity with specimen collection procedures, documentation, and maintaining chain of custody are essential skills for the role.

What job categories do people searching Drug Test Collector jobs in Bolingbrook, IL look for?

The top searched job categories for Drug Test Collector jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Drug Test Collector jobs?

Cities near Bolingbrook, IL with the most Drug Test Collector job openings:

Infographic showing various Drug Test Collector job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,822 per year, or $18.2 per hour.

Customer Service Representative - Patient Registration

R1

Chicago, IL

$16.12 - $23.21/hr

Full-time

Re-posted 10 days ago


R1 RCM rating

6.9

Company rating: 6.9 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

134th of 151 rated financial services


Job description

Location:Ascension Presnce st Joesph chicago IL

Shift: 6:30 or 7:00 A.M -3:00 P.M Monday through Friday Alternating weekends

Ready to start a meaningful career in healthcare-even ifyou'venever worked in the field before? JoinR1,the leadingprovider of technology-driven solutions that transform the patient experience and financial performance of hospitals, healthsystemsand medical groups. We are the one company that combines the deepexpertiseof a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

At R1,you'llbe part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As aPatient RegistrationCustomer Service Representativein Patient Registration, you will be the first friendly face patientsmeetwhen they check into the hospital.You'll:

  • Help patients navigate the registration process

  • Answer questions with confidence, clarity, and compassion

  • Gatheraccurateinformation quickly in a fast-paced environment

  • Build trust with patients during moments when they may be scared, confused, or overwhelmed

No healthcare background? No problem.We'lltrain you every step of the way-and this role is a fantastic launchpad for a growing healthcare career.

WhyYou'llLove This Job

Make a Real Difference:Patients lean on you for support and reassurance.You'llbe more than a data collector-you'llbe a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up:From insurance basics to hospital workflows,you'llgain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring:You'llmove between computer screens, phone calls, andinpersoninteractions-balancing accuracy with compassion while working alongside clinicians and emergency staff.

Supportive Team Environment:We'reinvested in your professional journey.You'llbe surrounded by teammates who have your back and leaders who want to see you succeed.

WhatYou'llDo Day-to-Day

  • Work across multiple computer systems to register patients efficiently

  • Answer phones and gather information quickly and accurately

  • Assistpatients who may be ill, anxious, or confused

  • Navigate diverse insurance plans and coverage details (withtraining!)

  • Adapt to interruptions from clinical teams during urgent care situations

  • Build rapport and ease patient concerns in real time

Thisisn'ta sit-back-and-relax desk job-you'llbe on your feet, thinking fast, and making a real impact.

Requirements

  • High School Diploma or GED

  • Strong customer service experience

  • Ability to pass background check, drug test, and meet vaccination requirements

Preferred

  • Medical or healthcare experience (but notrequired!)

Your Healthcare Career Starts Here

Ifyou'rea compassionate communicator, a quick learner, and someone whothrivesin a dynamic environment,we'dlove to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career.Apply today!

Whatyou'lldo:

  • Serve as thefirst point of contactfor patients, managing phone calls and computer-based check-ins with accuracy and efficiency

  • Providecalm, compassionate supportto individuals who may be anxious or unwell.

  • Work in afast-paced, dynamic environment, balancing multiple systems and tasks with confidence

  • Learn and applyinsurance and healthcare registration processesthrough comprehensive training

  • Collaborate with areliable, supportive teamfocused on your success andlongtermcareer growth at R1 RCM Inc

Ifyou'redetailoriented,patientfocused, and energized by meaningful work, this is an excellent opportunity to grow your healthcare caree

For this US-based position, the base pay range is $16.12 - $23.21 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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