Drop Ship Associate Jobs in Itasca, IL (NOW HIRING)

At Life Fitness / Hammer Strength, we are driven by a simple purpose: to empower the world to work out, creating healthier lives together. As the global leader in commercial fitness equipment and solutions, our teams design, manufacture, and deliver innovative products that power workouts around the world.

We are seeking an Operations and Logistics Specialist to support our Logistics and International Planning teams in a role that blends data analysis and logistics operations (approximately 50% analytical and 50% administrative/logistics responsibilities). In this position, you will leverage multiple systems to generate reports and insights that support the management of logistics operations and international planning. You will collaborate across teams within the Logistics and Operations organization while developing a strong understanding of logistics and export processes. This role also serves as a key point of contact for questions related to order entry, operations, and logistics, ensuring escalations are handled professionally and efficiently. Additionally, you will track and report KPIs, identify operational deficiencies, and help improve processes that strengthen performance and reliability across the department.

If you enjoy working at the intersection of data, logistics operations, and continuous improvement, this role offers the opportunity to help raise the bar in fitness innovation while contributing to a high-performing global team.

This is a hybrid position based out of our Global HQ in Rosemont, IL - M/F remote and T-Th are in-office collaboration days. #LI-Hybrid

As an Operations and Logistics Specialist at Life Fitness / Hammer Strength, you will:

• Record and communicate KPIs by logging incidents and working with the supervisor for reporting metrics
• Create and maintain all digital ISO and process documentation for the International Planning Group/Transportation.
• Create/maintain reports and data as needed utilizing Excel, OBI and Oracle.
• Become the SME in all logistics processes
• Liaison between the business and IT when supporting Projects.
• Ensure prompt escalation of operational issues to management for resolution.
• Represent the Department in internal meetings and projects as needed.
• Responsible for training and mentoring the team.
• Manage time sensitive tasks. (QA holds, Item changes, Date moves, ATO scheduling)
• Order/Quote entry
• Complete Transactions needed in the system
• Processing of Drop ships, RMA and MIT's as needed
• Attend Item meetings to become item expert for team.
• Maintain and improve the Latin America Order Form
• All other duties as assigned.

What Life Fitness / Hammer Strength is looking for in our Operations and Logistics Specialist:

• Associate Degree or 2+ years Logistics / Exports / Supply Chain
• Ability to multitask in various disciplines in a fast-paced environment
• Very strong written and oral communication skills
• Extremely organized with strong customer service, analytical, interpersonal, and proven decision-making skills
• Advanced Level in Microsoft Office Suite (Excel, PP) required
• Oracle ERP and OBI systems preferred

At Life Fitness / Hammer Strength,we think customer first,play as one team, andraise the bar on fitness innovation-in the gym and in every corner of our facilities. Wepersevere and get it done, with a clear purpose toinspire each other to live healthier lives. If you're ready to bring out the best in people while powering the future of fitness manufacturing, we invite you to apply.

Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity; identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through "@lifefitness.com" or "@indoorcycling.com" domain email addresses or "lifefitness@myworkday.com" for U.S. opportunities.