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Drone Tech Support Jobs (NOW HIRING)

IT Support Specialist

Seattle, WA ยท On-site

$81K - $90K/yr

S. drone technology company, BRINC designs and manufactures unmanned aircraft systems, autonomous ... We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be ...

Drone Pilot

Seattle, WA ยท On-site

As a Drone Pilot, you should have a strong understanding of drone technology, excellent piloting ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Drone Pilot

Miami, FL ยท On-site

As a Drone Pilot, you should have a strong understanding of drone technology, excellent piloting ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Drone Pilot

Seattle, WA ยท On-site

As a Drone Pilot, you should have a strong understanding of drone technology, excellent piloting ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

As a Drone Pilot, you should have a strong understanding of drone technology, excellent piloting ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

As a Drone Pilot, you should have a strong understanding of drone technology, excellent piloting ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

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Showing results 1-20

Drone Tech Support information

See salary details

$27K

$43.5K

$66K

How much do drone tech support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for drone tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a drone tech support?

Drone Tech Support involves assisting customers and users with issues related to drone hardware, software, and operation. Technicians in this role help troubleshoot problems, perform repairs, and provide guidance on drone maintenance and usage. They may support both consumer and commercial drones, working with manufacturers, retailers, or specialized service providers. The goal is to ensure drones operate safely and efficiently, resolving technical concerns and offering product education.

What are some common challenges faced by drone tech support specialists and how can they be addressed?

Drone Tech Support specialists often encounter challenges such as troubleshooting complex hardware or software issues, managing remote diagnostics for drones in the field, and staying up-to-date with rapidly evolving drone technologies. Addressing these challenges typically involves continuous training, collaborating closely with engineering teams, and utilizing diagnostic tools to efficiently resolve customer issues. Strong communication skills are essential, as you'll often guide users through problem-solving steps remotely and document solutions to build a robust knowledge base for future cases.

What are the key skills and qualifications needed to thrive as a drone tech support specialist, and why are they important?

To thrive as a Drone Tech Support specialist, you need a solid understanding of drone hardware, electronics, troubleshooting, and a relevant technical certification or degree. Familiarity with diagnostic software, remote control systems, and ticketing platforms like Zendesk or Jira is typically required. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build rapport with customers. These competencies are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining operational uptime for drone users.

What is the difference between Drone Tech Support vs Drone Repair Technician?

AspectDrone Tech SupportDrone Repair Technician
CredentialsKnowledge of drone systems, basic certificationsTechnical repair certifications, hands-on skills
Work EnvironmentCustomer support centers, field supportRepair shops, field service
Industry UsageCustomer assistance, troubleshootingHardware repair, component replacement
Common Search IntentSupport, troubleshooting, technical helpRepair, maintenance, hardware fixing

Drone Tech Support focuses on assisting customers with troubleshooting and technical issues remotely or on-site, often requiring knowledge of drone systems and basic certifications. Drone Repair Technicians perform hands-on repairs, hardware fixes, and component replacements. While both roles require technical skills, Drone Tech Support emphasizes customer service and troubleshooting, whereas Drone Repair Technicians focus on physical repairs and maintenance.

What are popular job titles related to Drone Tech Support jobs?

For Drone Tech Support jobs, the most frequently searched job titles are:

Infographic showing various Drone Tech Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Survey Party Chief - UAS / Drone Technology

Uniontown, OH โ€ข On-site

RETTEW
Civil Engineering Constructionย โ€ขย 201 - 500 employees

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago


Job description

Description:

The Opportunity

RETTEW is seeking an experienced Survey Party Chief to lead field survey operations while having the opportunity to expand into UAS/drone technology and aerial data collection.


We're looking first for a strong survey professional: someone who can independently lead a field crew, operate modern survey equipment, solve problems in the field, and consistently deliver accurate data to project teams.


Already have an FAA Part 107 Remote Pilot Certificate or professional UAS experience? Great. If not, we're interested in experienced Party Chiefs who want to develop those capabilities and incorporate drone technology into their surveying career.


Work Environment

Workplace Designation: Field-Based / Hybrid

Locations: Williamsport, Mechanicsburg, or Pittsburgh, PA; Akron-Canton, OH; or Morgantown, WV

This position is primarily field-based and includes regional travel to project sites throughout Pennsylvania, Ohio, West Virginia, and surrounding areas. Office or remote flexibility may be available for applicable project coordination and documentation responsibilities.


What You'll Do

As a Survey Party Chief, you will independently lead field survey operations supporting land development, transportation, infrastructure, energy, environmental, and other multidisciplinary projects.


You'll plan and execute field assignments, operate survey equipment, oversee data collection and quality, communicate with project managers and office teams, and provide direction to survey crew members.


You'll also have opportunities to develop or expand your capabilities with UAS/drone technology, aerial data collection, and modern geospatial workflows.


As a Party Chief in this position, you will:

  • Lead survey crews performing boundary, topographic, construction, control, and other field surveys.
  • Plan and independently execute field survey assignments in accordance with project requirements.
  • Operate GPS/GNSS equipment, total stations, electronic data collectors, and related survey technology.
  • Establish and verify survey control and collect accurate field data.
  • Review field information for accuracy, completeness, and consistency before delivery to office teams.
  • Maintain clear and accurate field notes, records, sketches, and electronic data.
  • Interpret project plans, survey information, and field instructions to complete assignments.
  • Identify and troubleshoot field conditions that may affect survey accuracy, efficiency, or project delivery.
  • Coordinate with Survey Project Managers, Professional Land Surveyors, CAD professionals, engineers, and other project-team members.
  • Direct, train, and mentor survey crew members.
  • Maintain survey equipment and support proper equipment care and calibration.
  • Perform field work safely in active construction, infrastructure, and other project environments.
  • Support UAS/drone field operations based on project needs and individual experience.
  • Develop additional capabilities in drone operations, aerial data collection, and related geospatial technologies.


Qualifications

Required
  • Professional field-survey experience with demonstrated ability to independently perform survey assignments.
  • Experience leading or providing direction to survey field crews.
  • Hands-on experience with GPS/GNSS equipment, total stations, and electronic data collectors.
  • Professional experience performing field surveys such as boundary, topographic, construction, control, or similar survey work.
  • Ability to review field data and identify potential errors, inconsistencies, or missing information.
  • Ability to read and interpret project plans and survey-related information.
  • Strong field problem-solving and organizational skills.
  • Ability to communicate and coordinate effectively with project managers, office teams, and field personnel.
  • Interest in learning or expanding professional UAS/drone surveying capabilities.
  • Ability to perform outdoor field work in varying terrain and weather conditions.
  • Ability to travel regionally based on project needs.
  • Valid driver's license and ability to operate company vehicles as required.
Additional Experience We Value
  • FAA Part 107 Remote Pilot Certificate.
  • Professional UAS/drone flight experience.
  • Aerial mapping or photogrammetry experience.
  • Drone-based survey data collection.
  • Point-cloud or other geospatial-data experience.
  • Experience with boundary, ALTA/NSPS, topographic, construction, and control surveys.
  • Experience training or mentoring developing survey professionals.
  • Survey Technician certification or progress toward professional survey licensure.

Previous professional drone or aerial-mapping experience is not required. RETTEW is interested in experienced survey professionals who want to expand their skills into UAS technology.


Safety & Compliance Requirements

This position is designated as safety-sensitive and requires successful completion of applicable pre-employment screenings as a condition of employment.


Responsibilities include operating company-owned vehicles and performing field-based work in active construction, infrastructure, and other project environments. Continued compliance with RETTEW's safety policies, client requirements, and applicable regulatory standards is required throughout employment.


What We Offer

  • Competitive compensation based on experience and qualifications.
  • Employee Stock Ownership Plan (ESOP), giving employees a stake in RETTEW's long-term success.
  • Comprehensive medical, dental, vision, and retirement benefits.
  • Opportunities to expand traditional surveying expertise into UAS/drone and geospatial technologies.
  • Access to modern survey equipment and technology.
  • Professional development and technical training.
  • Opportunities to mentor developing survey professionals and grow into broader technical or project leadership.
  • Exposure to transportation, land development, energy, environmental, infrastructure, and multidisciplinary projects.
  • A collaborative, employee-owned culture focused on technical quality, safety, and professional growth.

About RETTEW

RETTEW is a 100% employee-owned engineering and consulting firm providing multidisciplinary services across transportation, land development, water and wastewater, environmental and geotechnology, energy, surveying, and facilities and construction.

Our culture is grounded in our core values — Act Like an Owner, Value Relationships, and Exemplify Excellence. Our employee-owners collaborate across disciplines to solve complex challenges, deliver meaningful results for clients, and build rewarding careers.


RETTEW is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.


#LI-Hybrid

Requirements:

Requirements listed above