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Dro Jobs in Georgia (NOW HIRING)

Dro information

See Georgia salary details

$8

$19

$34

How much do dro jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for dro in Georgia is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $24.13 per hour, depending on experience, location, and employer.

What are typical challenges faced by a Dispute Resolution Officer in their day-to-day work?

Dispute Resolution Officers frequently handle complex cases involving conflicting parties who may have deeply rooted disagreements, requiring patience and diplomacy. Managing high caseloads and meeting strict deadlines can also add pressure, especially when cases involve sensitive or legally intricate issues. In addition, maintaining neutrality while actively fostering resolution can be challenging, as it demands a careful balance of listening, analysis, and authority. However, these challenges are also opportunities to develop strong negotiation, mediation, and problem-solving skills that are highly valued across the legal and compliance sectors.

What are the key skills and qualifications needed to thrive in the Dro position, and why are they important?

To excel as a DRO (Dispute Resolution Officer), you need a solid background in legal analysis, conflict resolution, and case management, generally requiring a law degree or related qualifications. Familiarity with case management software, court filing systems, and alternative dispute resolution (ADR) platforms is typically essential. Excellent interpersonal communication, impartiality, and negotiation skills help DROs foster resolution and manage sensitive situations effectively. These capabilities ensure impartial, efficient, and satisfactory handling of disputes within legal or organizational frameworks.

Infographic showing various Dro job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,844 per year, or $19.6 per hour.

Operations Manager

Augusta, GA

MetaMatch Professional Services
Recruiting and Staffing Services • 1 - 10 employees

Full-time

Medical, Dental, Vision

Re-posted 12 days ago


Key responsibilities

  • Oversee daily transportation and logistics operations, ensuring routes are staffed and executed properly.

  • Monitor and manage driver and labor time, attendance, and compliance with safety and regulatory standards.

  • Lead, mentor, and manage the team, including the Business Contact and drivers, to meet productivity, safety, and service targets.


Job description

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\n An independent service provider for FedEx in Augusta Ga, is seeking an Operations Manager to oversee the day\-to\-day transportation and logistics operations within a fdasrt\-paced, safety driven environment. This is a critical role in the team reporting directly to the president of the company.  You will be responsible for mentoring and leading the Business Contact (BC) and team of drivers to success. Serving as the primary contact on\-site representing the organization in meetings and working with FedEx terminal leadership.\n
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\n The Operations Manager ensures all routes are fully staffed and executed daily, leads frontline driver teams, maintains compliance with DOT and FEDEx Ground standards, and proactively addresses operational challenges alongside the Business Contact (BC).  \n
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\n We are looking for a visible, hands\-on leader who thrives in time\-sensitive, high\-volume operations especially during the peak season.\n
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\n Main Job Tasks and Responsibilities\n
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\n Will attend all onsite meetings while keeping the President of the company abreast of all changes and initiatives\n
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\n Will work with the BC to organize and schedule all necessary resources required to accomplish activities.\n
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\n Will work with the BC to Monitor driver and labor time and attendance, while minimizing overtime and ensuring that drivers do not exceed limits               established by regulatory agencies (e.g., 60\-hour rule).\n
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\n Responsible for DRO implementation each night to ensure adequate resourcing for the following day.\n
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\n Monitor all KPI's including on\-time service, safety incidents, productivity and customer satisfaction.\n
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\n Will manage and mentor BC to ensure they gain the tools they need to successfully perform at the highest level.\n
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\n Sets and monitors productivity, service, and safety targets for each route and driver.\n
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\n Acquire and coordinates temporary workers assigned to assist drivers on routes.\n
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\n Provides documentation related to route operations daily (driver time and attendance, open tickets), following up where appropriate.\n
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\n Conduct root cause investigations for all injuries and incidents, ensuring consistent discipline and refraining.\n
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\n Work with BC to ensure all divers are properly trained to perform at the maximum level of efficiency.\n
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\n Works with Human Resources to ensure all employees who are not meeting their goals are placed on performance plans.\n
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\n Ensures that all associates are mindful of their attendance and the importance of showing up daily to ensure there is coverage for all deliveries.\n
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\n Ensures that all trucks meet the standards of FedEx and DOT registrations by ensuring all pre\-check and post\-checks are done on company vehicles.\n
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\n Schedule all maintenance and service calls for company vehicles and delivered to the shop when needed.\n
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\n Daily and weekly touchpoints with the President of the organization to discuss daily and weekly service levels, opportunities and successes.\n
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\n Prepare operational reports and assist with budgeting and cost control efforts\n
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\n Serves as a visible, hands\-on leader during peak season\n
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\n \n Requirements<\/h3>\n
\n <\/span><\/span><\/span><\/span><\/span><\/span><\/span> Must have a high school diploma or GED\n
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\n 3+ years of Operations, Logistics or Transportation Management experience\n
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\n FedEx Ground\/Contractor\/P&D management experience strongly preferred\n
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\n Demonstrated leadership of high\-volume teams and safety\-driven cultures\n
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\n Strong knowledge of DOT regulations and fleet operations\n
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\n Proficiency in Excel and operational technology tools\n
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\n Excellent communication, organization and problem\-solving skills\n
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\n Ability to stay calm and decisive in time\-sensitive situations\n
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\n Willingness to work early mornings, evenings, weekends and peak\-season schedules\n
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\n Willingness to relocate to Augusta, Ga, if not currently local\n
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\n \n Benefits<\/h3>\n
\n Medical, Dental and Vision \n
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\n Bonus Program \n
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