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Driver Support Jobs in Phoenix, AZ (NOW HIRING)

Lion Freight Systems Inc

Truck Driver Dry Van

Phoenix, AZ · On-site

$2.0K - $3.0K/wk

Freight across all 48 states (mainly Midwest, South & Southeast). 2022-2027 automatic trucks. 1099 position with weekly direct deposit. 24/7 dispatch & driver support. Now hiring nationwide. Apply ...

Lion Freight Systems Inc

Truck Driver Dry Van

Phoenix, AZ · On-site

$2.0K - $3.0K/wk

Freight across all 48 states (mainly Midwest, South & Southeast). * 2022-2027 automatic trucks. * 1099 position with weekly direct deposit. * 24/7 dispatch & driver support. Now hiring nationwide.

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All JobsDriver Support JobsDriver Support Jobs in Phoenix, AZ

Driver Support information

See Phoenix, AZ salary details

$11

$18

$26

How much do driver support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for driver support in Phoenix, AZ is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is a Driver Support specialist?

A Driver Support specialist is a professional who assists drivers by providing technical support, troubleshooting issues, and offering guidance related to driving tasks, vehicle technology, or delivery logistics. They often work in transportation, logistics, or ride-sharing companies, helping drivers resolve problems quickly to minimize downtime. Their responsibilities can include answering questions, resolving complaints, coordinating with dispatch, and ensuring drivers understand company policies and procedures. Effective communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Driver Support specialist?

To thrive as a Driver Support specialist, you need strong problem-solving skills, knowledge of transportation logistics, and often a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and customer relationship management (CRM) tools is commonly required. Excellent communication, patience, and multitasking abilities help you effectively assist drivers and resolve issues in real time. These skills are crucial for ensuring efficient fleet operations, driver satisfaction, and timely delivery of services.

What are the most common challenges faced in a Driver Support role, and how can they be effectively managed?

One of the most common challenges in a Driver Support role is handling real-time issues such as route changes, vehicle breakdowns, or delivery delays while maintaining clear communication with drivers. Effectively managing these challenges requires strong problem-solving skills, a calm demeanor under pressure, and the ability to use dispatch or fleet management software. Building good rapport with drivers and collaborating closely with dispatchers and logistics coordinators can also help ensure smoother operations and quick resolution of issues.

What is the difference between Driver Support vs Delivery Driver?

AspectDriver SupportDelivery Driver
Required CredentialsDriver's license, basic vehicle knowledgeDriver's license, vehicle insurance, sometimes specialized certifications
Work EnvironmentSupport roles within transportation companies, often indoors or in garagesOn the road, delivering goods to customers
Employer & Industry UsageLogistics, transportation, fleet managementFood, retail, courier services
Common Search & ComparisonSupport roles assisting drivers, vehicle maintenanceDelivering packages or food to clients

Driver Support roles focus on assisting drivers with vehicle maintenance, logistics, and support tasks within transportation companies. Delivery Drivers are responsible for transporting goods directly to customers, often on a daily route. While both roles require a valid driver's license, Driver Support emphasizes support functions, whereas Delivery Drivers focus on direct customer service and delivery tasks.

What are popular job titles related to Driver Support jobs in Phoenix, AZ?

For Driver Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Driver Support jobs in Phoenix, AZ look for?

The top searched job categories for Driver Support jobs in Phoenix, AZ are:

Driver Support jobs near you
Infographic showing various Driver Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,397 per year, or $18.5 per hour.

Driver Support Specialist - PT

Swift Transportation

Phoenix, AZ

$18.82 - $26.37/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Swift Transportation rating

7.2

Company rating: 7.2 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

186th of 366 rated logistics

Job description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.


Job Responsibilities: What you will do
Provide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.

  • Respond to drivers needs and questions regarding schedule, loads, paperwork etc.
  • Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
  • Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.
  • Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
  • Hand off appropriate information to next shift.
  • Promote driver safety at all times.
  • Proactively work to assist others in achieving the organization's objective.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=6909
Qualifications: What you need to bring

  • Previous related experience in call center and/or transportation operations preferred.
  • Must have strong communication skills.
  • Must be able to work in high pressure situations.
  • Must possess strong problem solving skills.
  • Must be self-motivated.
  • Must be detail-orientated.
  • High School Diploma or equivalent required.


Pay Range: $18.82 - $26.37 Hourly

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.


The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.

Employment Type: PT-PART TIME

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