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Driver Operations Jobs in Roselle, IL (NOW HIRING)

This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions ...

This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions ...

This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions ...

This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions ...

Operations Support

Bolingbrook, IL · On-site

$20 - $22/hr

This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions ...

This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions ...

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to ... Effectively manage on-time performance and driver availability. * Effectively manage all call ...

The Operations Manager is primarily responsible for but not limited to ... Effectively manage on-time performance and driver availability. * Effectively manage all call ...

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Lead, supervise, and develop drivers and service technicians * Drive a strong safety culture ... Manage daily operations, schedules, and service delivery across assigned rail yards * Maintain ...

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to ... Effectively manage on-time performance and driver availability. * Effectively manage all call ...

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to ... Effectively manage on-time performance and driver availability. * Effectively manage all call ...

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Driver Operations information

See Roselle, IL salary details

$11

$19

$30

How much do driver operations jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for driver operations in Roselle, IL is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.45 per hour, depending on experience, location, and employer.

What is a driver operations?

Driver Operations refers to the team or function within a company—often in the transportation, delivery, or ride-hailing industries—that manages and supports the drivers who provide the core service. This includes recruiting, onboarding, training, and assisting drivers, as well as ensuring compliance with company policies and local regulations. Driver Operations teams also help optimize driver performance and experience by handling scheduling, addressing concerns, and analyzing operational data to improve efficiency. They play a crucial role in maintaining quality service and supporting the drivers who interact directly with customers.

What are the key skills and qualifications needed to thrive as a driver operations professional?

To thrive in Driver Operations, you need strong analytical skills, logistical knowledge, and a background in operations management or a related field. Familiarity with fleet management software, route optimization tools, and data analytics platforms is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively with drivers and cross-functional teams. These skills and qualities are crucial for optimizing driver performance, ensuring efficient operations, and maintaining high service standards.

What are the main challenges faced in a driver operations role, and how can candidates prepare for them?

Driver Operations professionals often manage a variety of responsibilities, including coordinating schedules, supporting drivers, and resolving logistical issues. One common challenge is balancing the needs of drivers with company policies and customer expectations, which requires strong communication and problem-solving skills. Additionally, adapting to fast-paced environments and handling unexpected changes, such as last-minute route adjustments or driver absences, is key. Candidates can prepare by developing organizational skills, being comfortable with technology platforms used for route management, and fostering a collaborative mindset to work effectively with both drivers and cross-functional teams.

What is the difference between Driver Operations vs Delivery Driver?

AspectDriver OperationsDelivery Driver
Required CredentialsDriver's license, clean driving record, possibly commercial licenseDriver's license, often a standard license
Work EnvironmentLogistics centers, company vehicles, route planningCustomer locations, delivery routes, various environments
Employer & Industry UsageLogistics, transportation companies, fleet managementRetail, food service, courier services

Driver Operations roles focus on managing vehicle fleets, route planning, and logistics coordination within transportation companies. Delivery Drivers primarily handle the physical delivery of goods to customers. While both require a valid driver's license and driving skills, Driver Operations involves more planning and management tasks, whereas Delivery Drivers focus on executing delivery routes efficiently.

What cities near Roselle, IL are hiring for Driver Operations jobs?

Cities near Roselle, IL with the most Driver Operations job openings:

Infographic showing various Driver Operations job openings in Roselle, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,380 per year, or $19.9 per hour.

Operations Support

Roadrunner Freight

Bolingbrook, IL • On-site

Other

PTO

Posted 9 days ago


Roadrunner Freight rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Operations Support

Operations excellence depends on precision, speed, and proactive coordination. The Operations Support role exists to provide critical administrative and operational support that enables inbound and outbound freight to move efficiently, documentation to remain accurate, and drivers to stay on schedule. This position serves as a central point of coordination between drivers, operations teams, customers, and internal stakeholders. By maintaining organized workflows, addressing operational exceptions, and ensuring timely communication, the Operations Support team member helps minimize delays, improve service execution, and support overall terminal performance. Success in this role means freight moves efficiently, operational teams have the information they need when they need it, customer commitments are met, and daily processes run smoothly with minimal disruption.

Support Daily Freight Operations
  • Assist with driver check-in processes and ensure manifests are distributed to dock personnel in a timely manner.
  • Help coordinate administrative activities that support efficient inbound (IB) and outbound (OB) freight processing.
  • Monitor workflow status and escalate issues that could impact service levels or delivery timelines.
  • Provide operational support that enables drivers to depart on schedule and maintain customer commitments.
Maintain Documentation Accuracy and Compliance
  • Review Bills of Lading (BOLs), Delivery Receipts (DRs), manifests, and supporting documents for completeness and accuracy.
  • Scan, file, and manage operational records in accordance with company procedures.
  • Support document control processes that improve visibility, traceability, and operational accountability.
  • Ensure data entry and administrative records are maintained accurately and consistently.
Coordinate Customer and Delivery Communications
  • Conduct evening pre-call activities for home delivery appointments and customer follow-up efforts.
  • Communicate professionally with customers regarding appointment scheduling and delivery-related coordination.
  • Serve as a reliable point of contact for operational and customer service inquiries.
  • Escalate issues appropriately to ensure timely resolution and a positive customer experience.
Resolve Operational Exceptions
  • Assist with Over, Short, and Damaged (OS&D) freight issues as they arise during unloading and delivery operations.
  • Coordinate communication with shippers and internal teams regarding freight discrepancies.
  • Document exceptions accurately and provide updates to daytime OS&D personnel when required.
  • Support problem resolution efforts that protect service quality and reduce operational disruption.
Deliver Administrative and Cross-Functional Support
  • Provide administrative assistance to operations leadership and site personnel as needed.
  • Maintain organized records, reports, and operational files to support business continuity.
  • Backfill office responsibilities during PTO and staffing coverage needs.
  • Prioritize multiple assignments while maintaining accuracy and responsiveness.
  • Support additional business initiatives and operational projects as assigned.

What Roadrunner Freight employees say

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