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Driver Operations Jobs in Maryland (NOW HIRING)

LYON BAKERY INC

Distribution Supervisor

Hyattsville, MD · On-site

This role oversees dispatch, driver operations, and fleet management while supporting food safety, quality programs, and operational efficiency. The ideal candidate is a hands-on leader with strong ...

LYON BAKERY INC

Distribution Supervisor

MD · On-site

$65K - $80K/yr

This role oversees dispatch, driver operations, and fleet management while supporting food safety, quality programs, and operational efficiency. The ideal candidate is a hands-on leader with strong ...

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All JobsDriver Operations JobsDriver Operations Jobs in Maryland

Driver Operations information

See Maryland salary details

$11

$19

$29

How much do driver operations jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for driver operations in Maryland is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.49 per hour, depending on experience, location, and employer.

Which driver operations jobs pay the most?

Senior driver operations roles such as fleet managers, logistics coordinators, and transportation managers tend to offer the highest salaries within driver operations. These positions often require experience, leadership skills, and knowledge of transportation management systems, and they typically pay more than entry-level driving or delivery roles.

What is a driver operations?

Driver Operations refers to the team or function within a company—often in the transportation, delivery, or ride-hailing industries—that manages and supports the drivers who provide the core service. This includes recruiting, onboarding, training, and assisting drivers, as well as ensuring compliance with company policies and local regulations. Driver Operations teams also help optimize driver performance and experience by handling scheduling, addressing concerns, and analyzing operational data to improve efficiency. They play a crucial role in maintaining quality service and supporting the drivers who interact directly with customers.

What are the key skills and qualifications needed to thrive as a driver operations professional?

To thrive in Driver Operations, you need strong analytical skills, logistical knowledge, and a background in operations management or a related field. Familiarity with fleet management software, route optimization tools, and data analytics platforms is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively with drivers and cross-functional teams. These skills and qualities are crucial for optimizing driver performance, ensuring efficient operations, and maintaining high service standards.

What are the main challenges faced in a driver operations role, and how can candidates prepare for them?

Driver Operations professionals often manage a variety of responsibilities, including coordinating schedules, supporting drivers, and resolving logistical issues. One common challenge is balancing the needs of drivers with company policies and customer expectations, which requires strong communication and problem-solving skills. Additionally, adapting to fast-paced environments and handling unexpected changes, such as last-minute route adjustments or driver absences, is key. Candidates can prepare by developing organizational skills, being comfortable with technology platforms used for route management, and fostering a collaborative mindset to work effectively with both drivers and cross-functional teams.

What is the difference between Driver Operations vs Delivery Driver?

AspectDriver OperationsDelivery Driver
Required CredentialsDriver's license, clean driving record, possibly commercial licenseDriver's license, often a standard license
Work EnvironmentLogistics centers, company vehicles, route planningCustomer locations, delivery routes, various environments
Employer & Industry UsageLogistics, transportation companies, fleet managementRetail, food service, courier services

Driver Operations roles focus on managing vehicle fleets, route planning, and logistics coordination within transportation companies. Delivery Drivers primarily handle the physical delivery of goods to customers. While both require a valid driver's license and driving skills, Driver Operations involves more planning and management tasks, whereas Delivery Drivers focus on executing delivery routes efficiently.

What cities in Maryland are hiring for Driver Operations jobs? Cities in Maryland with the most Driver Operations job openings:
Driver Operations jobs near you
Infographic showing various Driver Operations job openings in Maryland as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,655 per year, or $19.5 per hour.

Driver Operations Specialist

Quality Carriers, Inc.

Curtis Bay, MD

$65K - $75K/yr

Contractor

Posted 8 days ago

Job description

Quality Carriers® is the leading bulk liquid chemical transportation provider in North America. With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of experience, Quality Carriers provides industry leading transportation services to our customers.
We are looking for an energetic, reliable Driver Operations Specialist to join our team in Curtis Bay, Maryland. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QualityCarriers.com.
Compensation and Incentives:
  • Range between $65,000 -$75,000
Job Details
Job Summary:
This position is the primary day-to-day contact for an assigned group of drivers (generally up to 30 drivers), consisting of company employee drivers and/or independent contractors. Drivers operate on a 24/7 basis; accordingly, the role is expected to participate in an on-call schedule. This schedule will vary based on location and business needs. This position handles a range of driver operation responsibilities, including but not limited to, dispatching, load planning and customer service.
Duties and Responsibilities:
Driver Experience/Impact
  • Know and facilitate each driver's individual compensation and time at home requirements.
  • Maintain a driver calendar to be used to plan all drivers’ requested time off or unavailability including compliance related time the driver is not available to work.
  • Record all driver home-time requests in TMW and other applicable systems.
  • Discuss safety, compliance and service issues with drivers as needed. Facilitate documentation as required.
  • Review performance bonus results with all company employee drivers quarterly, providing feedback to maximize bonus earnings.
  • Perform a minimum of one driver ride along per quarter.
Safety Responsibility/Impact
  • Actively engage drivers daily in safety conversation to help drive the QC Safety Culture.
  • Ensure drivers' hours of service are properly updated in the ELD system.
  • Work with Operations and Safety to issue breach of contract notices to independent contractors as required.
  • Work with Operations, Safety and HR to develop disciplinary actions for company employee drivers consistent with company policy.
  • Review system tools and data to provide relevant information to drivers regarding safety, customer service, regulatory and company policy compliance.
  • Validate driver dispatch plans to ensure compliance with regulations and company policies.
Regulatory Responsibility/Impact
  • Work with the Maintenance team on a daily basis to ensure all company equipment is in full compliance with all federal, state and local regulations.
  • Ensure all monthly online safety training is completed and work with drivers and Safety to assign other training or refreshers as needed.
  • Verify all tractor profiles are accurate including both presence and working condition of equipped accessories.
Service Delivery/Impact
  • Individual customer contracts may exceed 95%.
  • Properly pre-trip and communicate all assigned loads for assigned drivers to ensure a minimum of 95% on-time service is maintained.
  • Verbally and electronically dispatch all drivers in accordance with company policies, utilizing company devices and software, such as ISAAC tablets, TMW, and TotalMail.
  • Coordinate driver utilization with Central Scheduling and Equipment Planning teams to maximize driver earnings while ensuring customer service expectations are met.
  • Communicate all potential and real service related issues proactively as they occur to ensure the customer is notified of all late deliveries prior to the planned arrival.
  • Work with drivers on a daily basis for a smooth dispatch workflow process.
Planning
  • Make the daily schedule and secure the necessary backhauls for all assets using all available inputs, to include, but not limited to, the driver calendar, available yard checks, available orders, and out-of-service reports from maintenance or driver reports.
  • Work with surrounding terminals and central scheduling to maximize loaded miles on all assets.
  • Manage the end-to-end tank wash process for all terminal-assigned equipment, including timely tank wash assignments, confirmation of prior product compatibility with the tank wash, scheduling, PO coordination, and ongoing communication with the tank wash on ETA to ensure timely completion.
Financial Responsibility/Impact
  • Manage driver capacity priorities.
Benefits:
  • Medical
  • Dental/Vision
  • Basic Life/Voluntary Life
  • Short Term and Long Term Disability
  • Flexible Spending Account and Health Savings Account
  • Digital health through Recuro
  • Employee Assistance Program
  • 401k Employer Match and Roth Retirement Savings Plan
  • Additional Voluntary Benefits
Requirements
Skills and Abilities:
  • Excellent communication and interpersonal skills.
  • Experience with DOT Requirements, CSA expectations and Safety procedures.
  • Ability to travel multiple times per year as needed for training and career development purposes.
  • Highly proficient computer skills. Must be comfortable using a computer and various software programs.
Education and Experience:
  • 4+ years truck transportation industry experience or 4-year degree preferred.
  • 2+ years of experience in a leadership or management position.
Additional Job Information
Position Type/Expected Hours of Work:
  • This is a full-time position, in office, 5 days a week.
Company Information
Work Environment:
  • This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
  • The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
  • This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity:
Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.