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Drive Thru Jobs (NOW HIRING)

Steak 'n Shake

Drive Thru Operator

Waukee, IA · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake

Drive Thru Operator

West Des Moines, IA · On-site

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake Dublin

Drive Thru Operator

Dublin, OH

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

Steak 'n Shake Sarasota

Drive Thru Operator

Sarasota, FL

$15.25 - $17/hr

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru ...

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How much do drive thru jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for drive thru in the United States is $12.56, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $14.18 per hour, depending on experience, location, and employer.

What is a drive thru?

Drive thru workers are employees who take and fulfill customer orders at a restaurant's drive thru window. They are responsible for greeting customers, taking orders, processing payments, assembling food and drink items, and ensuring orders are accurate and delivered promptly. Drive thru workers often work in fast food restaurants, where efficiency, clear communication, and customer service skills are essential. Their role helps keep the drive thru line moving quickly while maintaining a positive customer experience.

What skills and qualifications are needed to thrive as a drive thru attendant?

To thrive as a Drive Thru attendant, you need strong customer service skills, basic math abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, headset communication devices, and food safety procedures is typically required. Outstanding soft skills include multitasking, patience, and clear verbal communication to ensure fast and friendly service. These skills are crucial for maintaining efficiency, ensuring order accuracy, and creating a positive customer experience in a fast-paced environment.

What are common challenges faced by drive thru team members, and how can they be managed?

Drive Thru team members often encounter challenges such as managing high volumes of orders during peak times, ensuring accuracy under time pressure, and maintaining excellent customer service despite distractions. Effective communication with kitchen staff and fellow team members is crucial for smooth operations. Staying organized and using headsets or POS systems efficiently can help manage the workflow, while remaining calm and courteous contributes to a positive customer experience.

What is the difference between Drive Thru vs Cashier?

AspectDrive ThruCashier
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; basic math skills
Work EnvironmentFast-paced, outdoor or indoor lanes at restaurants or banksIndoor retail or grocery store counters
Employer & Industry UsageFast food, banking, retailRetail, grocery stores, supermarkets

Drive Thru and Cashier roles both involve customer service but differ mainly in environment and specific duties. Drive Thru staff operate in fast-paced lanes, often outdoors, focusing on quick service at restaurants or banks. Cashiers work indoors at checkout counters, handling transactions and assisting customers in retail settings. While both roles require customer service skills, Drive Thru positions emphasize speed and outdoor work, whereas Cashiers focus on transaction accuracy indoors.

More about Drive Thru jobs

What cities are hiring for Drive Thru jobs?

Cities with the most Drive Thru job openings:

What are the most commonly searched types of Drive Thru jobs?

The most popular types of Drive Thru jobs are:

What states have the most Drive Thru jobs?

States with the most job openings for Drive Thru jobs include:

Drive Thru jobs near you
Infographic showing various Drive Thru job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $26,117 per year, or $12.6 per hour.

Drive Thru Operator

Steak 'n Shake West Melbourne

Melbourne, FL

Full-time

Re-posted 22 days ago

Job description

General Purpose:
The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.
Essential (primary) Functions:
The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.
Secondary Functions:
Any and all other tasks assigned
Essential Physical Requirements:

  • Good vision, general and close

  • Good hearing

  • Manual Dexterity

  • Standing, bending, stretching and walking throughout shift

  • Push and pull heavy objects

  • Lift and carry 30 pounds

  • Maintain good personal hygiene/uniform

Essential social & Mental Requirements:

  • Able to use computer register

  • Basic reading, writing and math skills

  • Retain verbal requests

  • Good verbal skills

  • Able to work shift work

  • Retain menu item information

  • Able to market the menu

  • Able to handle guest complaints

  • Works well with others

  • Able to count change

  • Maintain composure while under stress

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