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Doula Program Manager Jobs in Matthews, NC (NOW HIRING)

PNC Bank

Relationship Manager III - C&IB

Charlotte, NC · On-site

As a(n) Relationship Manager III - C&IB within PNC's Commercial Banking organization, you will be ... doula reimbursement; educational assistance, including select programs fully paid; a robust ...

PNC

Relationship Manager III - C&IB

Charlotte, NC

As a(n) Relationship Manager III - C&IB within PNC's Commercial Banking organization, you will be ... doula reimbursement; educational assistance, including select programs fully paid; a robust ...

PNC Bank

Mortgage Loan Officer

Charlotte, NC · On-site

Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or ... doula reimbursement; educational assistance, including select programs fully paid; a robust ...

PNC

Mortgage Loan Officer

Charlotte, NC

Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or ... doula reimbursement; educational assistance, including select programs fully paid; a robust ...

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All JobsDoula Program JobsDoula Program Manager JobsDoula Program Manager Jobs in Matthews, NC

Doula Program Manager information

See Matthews, NC salary details

$36.2K

$101K

$147.5K

How much do doula program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for doula program manager in Matthews, NC is $100,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $124,500.00 per year, depending on experience, location, and employer.

What is a doula program manager?

A Doula Program Manager is a professional who oversees and coordinates programs that provide doula services to clients, often within hospitals, community organizations, or nonprofits. Their responsibilities typically include managing doula staff, developing program policies, ensuring quality care, and liaising with healthcare providers and clients. They may also handle program budgets, training, and outreach to increase awareness and access to doula support. Doula Program Managers play a key role in improving maternal health outcomes by ensuring the effective operation and growth of doula services.

What are the key skills and qualifications needed to thrive as a doula program manager, and why are they important?

To thrive as a Doula Program Manager, you need experience in maternal health, program coordination, and a background in doula work or related certifications. Familiarity with program management software, scheduling systems, and reporting tools is typically required. Strong interpersonal skills, leadership, and cultural competency help foster supportive environments for doulas and clients. These skills ensure effective program delivery, high-quality client care, and successful team management in maternal health services.

What are some common challenges doula program managers face in coordinating services across diverse communities?

Doula Program Managers often encounter challenges in ensuring equitable access to services for clients from different cultural, linguistic, and socioeconomic backgrounds. They must develop culturally competent outreach strategies, coordinate training for doulas to meet varied community needs, and navigate barriers such as limited funding or transportation for clients. Successful managers foster strong community partnerships and adapt program structures to address these challenges while maintaining high-quality support for both doulas and clients.

What is the difference between Doula Program Manager vs Doula Coordinator?

AspectDoula Program ManagerDoula Coordinator
CredentialsTypically requires certification in doula training, program management experienceUsually certified doulas with experience coordinating services
Work EnvironmentOversees multiple programs, manages staff, strategic planningCoordinates doula services, schedules, client interactions
Employer & IndustryNonprofits, healthcare organizations, community programsHospitals, birthing centers, community health agencies

The Doula Program Manager focuses on overseeing entire doula programs, managing staff, and strategic planning. In contrast, the Doula Coordinator handles day-to-day scheduling, client communication, and service coordination. Both roles require doula certification, but the Program Manager typically has additional management experience. Understanding these differences helps clarify career paths and job expectations in the doula industry.

What job categories do people searching Doula Program Manager jobs in Matthews, NC look for?

The top searched job categories for Doula Program Manager jobs in Matthews, NC are:

What cities near Matthews, NC are hiring for Doula Program Manager jobs?

Cities near Matthews, NC with the most Doula Program Manager job openings:

Doula Program Manager jobs near you
Infographic showing various Doula Program Manager job openings in Matthews, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $100,988 per year, or $48.6 per hour.

Independent Contractor Community-Based Doula

MAAME, Inc.

Charlotte, NC • On-site

Contractor

Re-posted 17 days ago

Job description

Job Summary:

The Independent Contractor Community-Based Doula provides culturally competent, compassionate, and comprehensive support to expectant and postpartum families through direct doula services and community outreach initiatives. This role involves managing a caseload of clients referred by clinics, offering prenatal, labor, and postpartum support, and engaging in community-based outreach to promote maternal health and doula services.

Key Responsibilities:

Client Support:

  • Provide prenatal, labor, and postpartum doula services, including emotional support, educational guidance, and physical assistance.

  • Conduct initial assessments, create individualized care plans, and facilitate regular client check-ins.

  • Offer continuous labor support, assist with birth planning, and provide postpartum care.

  • Ensure culturally appropriate care tailored to the diverse needs of clients.

Case Management:

  • Manage a caseload of at least 2 clients per month, ensuring timely follow-ups and consistent support.

  • Coordinate care with clinics and healthcare providers to address client needs and promote continuity of care.

  • Maintain accurate and confidential client records in compliance with organizational and legal standards.

Administrative Duties:

  • Schedule and conduct client meetings, including prenatal visits, labor support, and postpartum follow-ups.

  • Communicate effectively with clients via phone, email, and in-person meetings.

  • Attend client appointments (virtual or in-person) and provide support during labor and delivery.

  • Submit timely and detailed reports, including client progress and outreach activities.

Community Outreach:

  • Actively engage in community events and initiatives to raise awareness about maternal health and the organization's services.

  • Collaborate with community partners to enhance service delivery and build relationships with key stakeholders.

Qualifications:

  • Training/Certification as a Doula from a recognized program is required.

  • At least 1-2 years of experience in community-based doula services or relevant nonprofit work preferred.

  • Strong interpersonal, organizational, and communication skills.

  • Ability to manage multiple clients and maintain meticulous records.

  • Proficiency in community outreach and engagement strategies.

  • Cultural competency and language skills (bilingual in [specify language, if needed] preferred).

  • Ability to work independently and collaboratively as part of a team.

Additional Requirements:

  • Schedule: Flexible availability, including nights, weekends, and on-call hours, to meet client needs.

  • Travel: Must have reliable transportation for attending client appointments and community events. Mileage reimbursement provided.

  • Physical Requirements: Ability to stand, move, and provide physical support to clients during labor. Accommodations available upon request.

  • Tools and Resources: MAAME will supply the EHR system; Contractor will be required to have a laptop, and care 

  • Insurance: Professional liability insurance is required.

Contractor Expectations:

  • Adhere to all organizational policies, procedures, and ethical standards.

  • Participate in periodic training and professional development opportunities.

  • Meet key performance indicators (KPIs), such as birth outcome data, positive client satisfaction scores, timely report submissions, and active community outreach participation.

  • Maintain compliance with legal, safety, and confidentiality standards.

Company Description

MAAME, Inc. is seeking compassionate and culturally competent Community-Based Doulas (CBD) committed to intersectionality, birth, and reproductive justice, and addressing social determinants of health.