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Doubletree Jobsexternal in Massachusetts (NOW HIRING)

Benchmark

Director of Finance

Chelsea, MA · On-site

The DoubleTree by Hilton Boston Logan Airport Chelseafeatures an ideal location, 2 miles from Boston Logan Airport across from the New England FBI Headquarters, 5 miles away from downtown Boston, and ...

Benchmark

Staff Accounting Agent

Chelsea, MA · On-site

$25 - $30/hr

The DoubleTree by Hilton Boston Logan Airport Chelseafeatures an ideal location, 2 miles from Boston Logan Airport across from the New England FBI Headquarters, 5 miles away from downtown Boston, and ...

Benchmark

Housekeeper

Chelsea, MA · On-site

$15.25 - $19.50/hr

The DoubleTree by Hilton Boston Logan Airport Chelseafeatures an ideal location, 2 miles from Boston Logan Airport across from the New England FBI Headquarters, 5 miles away from downtown Boston, and ...

BENCHMARK

Director of Finance

Chelsea, MA · On-site

$90 - $110/hr

The Director of Finance is a key strategic and operational leader responsible for overseeing the financial health and performance of The DoubleTree by Hilton Boston Logan Airport Chelsea. This role ...

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Doubletree information

What are DoubleTree hotels?

Doubletree is a brand of upscale hotels owned by Hilton Worldwide. Known for their warm hospitality, Doubletree hotels famously greet guests with a complimentary chocolate chip cookie upon check-in. The brand caters to both business and leisure travelers, offering amenities such as comfortable accommodations, on-site dining, fitness centers, and meeting facilities. With locations worldwide, Doubletree aims to provide a welcoming and consistent guest experience.

What is it like to work at DoubleTree hotels?

Working at DoubleTree by Hilton means being part of a collaborative and guest-focused team, where every member is encouraged to deliver the signature warm hospitality the brand is known for. Team members often interact directly with guests, which helps build strong communication and problem-solving skills. The work environment is supportive, with regular training and opportunities for advancement within Hilton's global network, allowing employees to pursue a long-term career in hospitality. Teamwork is emphasized, ensuring that new hires receive guidance from experienced colleagues and managers, making it a great place to develop both personally and professionally.

What are the key skills and qualifications needed to thrive as a DoubleTree hotel front desk agent?

To thrive as a DoubleTree Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with hotel property management systems (such as OnQ), reservation software, and basic office applications is typically required. Exceptional interpersonal skills, problem-solving abilities, and a friendly demeanor help agents create positive guest experiences. These skills and qualities are crucial for ensuring guest satisfaction, efficient operations, and maintaining the hotel's reputation.

What is the difference between Doubletree vs Front Desk Agent?

AspectDoubletreeFront Desk Agent
Primary RoleHotel brand/chain employee responsible for guest servicesIndividual hotel employee handling guest check-in/out and inquiries
CredentialsTypically requires customer service experience, hospitality trainingHigh school diploma or equivalent, hospitality/customer service skills
Work EnvironmentHotel lobby, front desk area within a hotel chainHotel front desk, lobby, or reception area
Industry UsageBrand-specific position within Hilton's Doubletree hotelsGeneral hospitality role across various hotels

Doubletree refers to a hotel brand, while a Front Desk Agent is an individual role within hotels, including Doubletree properties. The Doubletree brand employs Front Desk Agents among other staff, making the roles interconnected but distinct. Understanding this difference helps clarify job searches and industry expectations.

Doubletree jobs near you
Infographic showing various Doubletree job openings in Massachusetts as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Nights. Highlights an 100% Physical job distribution.

DoubleTree Boston North Shore - Sales Manager OEM

Aimbridge Hospitality

Danvers, MA

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

62nd of 109 rated hotels

Job description


The DoubleTree Boston North Shore is seeking a qualified Sales Manager for our on-site water park called, "Water Park of New England."

Join our team as a Sales Manager!

As Sales Manager, you're at the heart of our hotel's success! You'll energize our growth by winning new accounts, building lasting relationships, and driving our revenue to new heights. Partnering with the Director of Sales, you'll help the hotel shine, whether it's through leisure escapes, business stays, or vibrant group bookingsevery guest and opportunity counts. If you thrive on making wins happen and love variety, this is your moment to lead and make an impact!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly. 

KEY SKILLS/RESPONSIBILITIES

  • Sales Success Accelerator: Drive results by meeting assigned sales and revenue goals, and hitting your solicitation call targets. Take charge of strategic outreach to maximize every opportunity!
  • Client Connection Champion: Proactively reach out with solicitation calls, lead engaging sales tours, and host clients from Leisure, SMERF, Business Travel, and Group segments. Build lasting bonds and ensure every visit leaves an impression.
  • Relationship Builder Extraordinaire: Grow and nurture existing accounts across all segments, strengthening partnerships through attentive service and consistent engagement.
  • Market Trend Tracker: Monitor, analyze, and respond to evolving trends in your market segment to stay ahead and capture emerging business.
  • Community & Compliance Leader: Represent the hotel with professionalismmaintain visibility in the local community and industry organizations. Adhere to Aimbridge Hospitalitys standards, sales metrics, and company regulations while exercising sound judgment and character.
  • Operational Expert & Trusted Steward: Develop deep knowledge of hotel operations and policies. Safely access sensitive areas, uphold trust, and maintain responsibility. Participate in meetings, promotions, and special functions, always ready to assist management as needed.

EDUCATION & EXPERIENCE

  • High School diploma or equivalent required; hotel sales experience a plus; valid drivers license
  • Strong communication and professional selling skills; ability to negotiate, influence, and multitask independently
  • Proficient with Microsoft Office; well-organized and able to manage multiple tasks

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
DoubleTree Boston North Shore provides a versatile workplace near the I95/US1 interchange, with direct access to the Atlantis Sports Club and the Indoor Water Park of New England. Team members support comfortable guest rooms, onsite dining, fitness facilities, and flexible event venues. With proximity to Salem, Burlington, and the broader North Shore region, the property serves families, business travelers, and groups. Its a dynamic environment suited for staff who enjoy working in a fullservice hotel with diverse guest needs.


Application deadline for Colorado positions: The DoubleTree Boston North Shore is seeking a qualified Sales Manager for our on-site water park called, "Water Park of New England."

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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