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Doorman Services Jobs (NOW HIRING)

Director of Concierge

Brooklyn, NY · On-site

$85K - $90K/yr

PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients.

Doorman/Security

Jersey City, NJ

$17.25 - $22.75/hr

Doorman We are seeking a Doorman who will serve as the face of our building ... The successful candidate will be responsible for providing excellent customer service to visitors ...

The company's full suite of services includes investment acquisition and sales, tenant ... Copaken Brooks is seeking a Part-Time Doorman to be located at The Walnuts Condominiums on the ...

Doorman/Concierge

Brooklyn, NY · On-site

$22.33/hr

The successful candidate will be responsible for providing excellent customer service to visitors ... Doorman Duties and Responsibilities * Greet and welcome all visitors, tenants, and guests in a ...

Doorman/Concierge

Bronx, NY · On-site

$21.58/hr

The successful candidate will be responsible for providing excellent customer service to visitors ... Doorman Duties and Responsibilities * Greet and welcome all visitors, tenants, and guests in a ...

Doorman/Security

Austin, TX

$16.25 - $21.50/hr

Customer Service: Providing excellent customer service is a key aspect of a doorman's role. They should be friendly, approachable, and able to handle guest inquiries or complaints professionally.

Doorman/Security

Austin, TX · On-site

$16 - $21.25/hr

Customer Service: Providing excellent customer service is a key aspect of a doorman's role. They should be friendly, approachable, and able to handle guest inquiries or complaints professionally.

PBS Facility Service is seeking a Doorman Supervisor that will be responsible for managing and supervising a team of doormen, ensuring that they provide quality services to clients. This role ...

Doorman

Savannah, GA · On-site

$12 - $13/hr

First City Hospitality - Doorman Position Are you passionate about creating a welcoming atmosphere ... Customer service excellence * Teamwork and collaboration * Problem-solving in a fast-paced ...

The successful candidate will be responsible for providing excellent customer service to visitors ... Doorman Duties and Responsibilities * Greet and welcome all visitors, tenants, and guests in a ...

PBS Facility Service Location: Greenpoint Brooklyn Job Type: Full Time About the Role The Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access control, and ...

Doorman

Boston, MA

$18 - $23.75/hr

... service skills • Maintain a neat and professional appearance • Other duties as assigned Desired Skills: • Previous experience working as a doorman or in a related role • Excellent customer ...

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Doorman

Miami Beach, FL · On-site

$25 - $27/hr

Doorman Miami Beach, FL | Full-Time | Schedule Monday - Friday Rotating shifts; weekend and event ... The ideal candidate brings strong customer service skills, excellent presentation, professionalism ...

Doorman

New Orleans, LA · On-site

$15.75 - $21/hr

Are you enthusiastic and passionate about customer service? Do you believe that hard work and ... Opportunity to Advance -all of our managers started out as drivers/runners SEEKING FULLTIME DOORMAN:

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Doorman

Miami Beach, FL · On-site

$25 - $27/hr

Doorman Miami Beach, FL | Full-Time | Schedule Monday - Friday Rotating shifts; weekend and event ... The ideal candidate brings strong customer service skills, excellent presentation, professionalism ...

Through its subsidiary, Phipps Houses Services, Inc., it conducts residential and some commercial ... The PT Doorman will also provide coverage for vacations, sick days, etc. Position Overview: The ...

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Doorman Services information

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$10

$18

$25

How much do doorman services jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for doorman services in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Doorman Services vs Concierge Services?

AspectDoorman ServicesConcierge Services
CredentialsTypically no formal certification, but customer service experience preferredOften requires specialized training or certifications in hospitality or customer service
Work EnvironmentResidential buildings, hotels, office complexesHotels, luxury residences, high-end establishments
Employer & IndustryProperty management, real estate, hospitalityLuxury hotels, upscale residential buildings
Primary RoleGreeting visitors, security, handling packagesPersonalized assistance, reservations, event planning

While doorman services focus on security and greeting guests or residents, concierge services provide personalized assistance with reservations, travel, and errands. Both roles require excellent customer service skills but differ in scope and responsibilities.

What are doorman services?

Doorman services refer to the professional staff stationed at the entrance of residential buildings, hotels, or offices to greet guests, monitor access, enhance security, and provide assistance to residents or visitors. Doormen often help with opening doors, receiving packages, calling for transportation, and ensuring only authorized individuals enter the premises. Their presence adds a level of safety, convenience, and hospitality, making them an integral part of upscale properties and establishments.

How does a doorman typically interact with residents and guests to ensure both security and excellent customer service?

A doorman plays a key role in balancing security protocols with friendly, professional service. They greet residents and guests, verify identities when necessary, and monitor access to the building to prevent unauthorized entry. Doormen often assist with packages, direct visitors, and respond to residents’ requests, all while maintaining a courteous demeanor. Successful doormen communicate regularly with building management and security teams to address concerns and ensure a safe, welcoming environment.

What are the key skills and qualifications needed to thrive as a Doorman, and why are they important?

To thrive as a Doorman, you need strong customer service skills, physical stamina, and basic security awareness, often supported by a high school diploma or equivalent. Familiarity with security systems, visitor management software, and communication devices like radios is commonly required. Professionalism, attentiveness, and effective interpersonal communication are standout soft skills in this role. These abilities are vital for ensuring building security, offering excellent service to residents and guests, and handling situations calmly and efficiently.
More about Doorman Services jobs
What cities are hiring for Doorman Services jobs? Cities with the most Doorman Services job openings:
What states have the most Doorman Services jobs? States with the most job openings for Doorman Services jobs include:
Infographic showing various Doorman Services job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,234 per year, or $18.9 per hour.
Director of Concierge

Director of Concierge

PBS Facility Services

Brooklyn, NY • On-site

$85K - $90K/yr

Full-time

Medical, Dental, Vision

Posted 3 days ago


Job description

About the role: 

PBS Facility Service is in search of a Director of Concierge. This pivotal role entails overseeing and guiding a team of doorman supervisors, ensuring the delivery of top-tier services to our clients. We are seeking an individual with exceptional leadership skills, a knack for making strategic decisions, and a passion for creative problem-solving. The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly performance benchmarks, with a strong emphasis on customer management. 

What you will do: 

Leadership & Team Management: 

  • Lead the team of doorman supervisors, fostering a culture of excellence and teamwork. 

  • Set departmental goals and expectations for all teams, ensuring a consistent, high-quality service delivery. 

  • Ensure that all teams are well-trained, knowledgeable, and equipped to handle various responsibilities and requests. 

Operational Efficiency: 

  • Streamline front-of-house operations to ensure smooth guest and resident transitions, timely responses, and efficient task completion. 

  • Devise and implement strategies to refine the concierge and doorman services, optimizing resource allocation and service processes. 

Scheduling & Staffing: 

  • Manage the rostering and scheduling of doormen, concierge professionals, and doorman supervisors, ensuring optimal staffing levels across all shifts. 

  • Develop and monitor performance metrics for all teams to ensure continuous improvement and client satisfaction. 

Client Liaison & Collaboration: 

  • Build and maintain strong relationships with facility managers and clients, understanding their unique needs and preferences, and tailoring services accordingly. 

  • Foster close collaboration with maintenance, and other relevant departments to ensure seamless and integrated service delivery. 

Training & Development: 

  • Implement regular training initiatives for all teams, ensuring they are updated with the latest company protocols, industry standards, and service etiquette. 

  • Design and execute a robust training program to ensure that the combined team is knowledgeable, professional, and equipped to handle a wide range of requests. 

Budgeting & Reporting: 

  • Oversee the concierge and doorman services department's budget, ensuring cost-effective and efficient operations. 

  • Prepare and present regular performance and incident reports to senior management, showcasing improvements and areas of excellence. 

Complaint Resolution & Feedback: 

  • Address and resolve any grievances or feedback from property management, residents, visitors, and guests in a timely and professional manner. 

  • Implement systems for gathering feedback from building occupants and use this information to refine and enhance the combined front desk services. 

What you need to be successful: 

  • Bachelor’s degree in hospitality management, or a related field preferred. 

  • Proven experience in both doorman and concierge management roles, with a strong track record of leadership and service excellence. 

  • Excellent communication and interpersonal skills. 

  • Strong problem-solving abilities and the capacity to handle challenging situations with professionalism. 

  • A commitment to continuous improvement and exceeding client expectations. 

Join our team and play a vital role in delivering outstanding front-of-house services that elevate our clients' facilities and enhance the overall experience for residents, visitors, and employees. 

Company Description

If your property looks good, you do too – and so do we. That’s what drives us and inspires us and pushes us to stay on top, as we bring our A game to every project. We’re acutely aware of how important your image is to you. First impressions, last impressions, and all those impressions in between – your facility maintenance speaks volumes about your professionalism before you’ve even had a chance to get down to business. We know that. And we know what it takes to get you looking good around the clock.
We’re personally invested in our client’s success, which is why we make it a point to maintain relationships, not just buildings. When we get to know you, we get to know intuitively what works best for you and how we can improve our service, fine-tune our scheduling, and anticipate upcoming service needs, so that we can take a more proactive, personal approach to your facility’s maintenance.
Let’s get acquainted.