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Donor Concierge Jobs (NOW HIRING)

OneBlood

Telerecruiter

Saint Petersburg, FL · On-site

Candidate will need to have strong customer services skills enabling them to schedule a large number of appointments for our concierge service, rare donor program and platelet conversions... The list ...

OneBlood

Telerecruiter

Saint Petersburg, FL · On-site

Candidate will need to have strong customer services skills enabling them to schedule a large number of appointments for our concierge service, rare donor program and platelet conversions.

Tahoe Fund

Director of Philanthropy

Incline Village, NV

$110K - $150K/yr

... donor segments, and accountability milestones. Build a sustainable revenue portfolio across ... A concierge mindset. Supporters of Tahoe Fund are treated like trusted friends, not records in a ...

Ohio State University

Patient Navigator

Columbus, OH · On-site

$18.75 - $25.50/hr

... of the healthcare concierge program, which serves unique target audiences. This includes ... major donor level grateful patient stewardship, as well as the Ohio State Office of Government ...

carnegie

... donor events, galas, and other aspects of Carnegie Hall's performance presentations, music ... Customer-service skills, creating a concierge-type environment for sponsor communications.

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Donor Concierge information

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How much do donor concierge jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for donor concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Donor Concierge vs Fundraising Coordinator?

AspectDonor ConciergeFundraising Coordinator
CredentialsTypically requires customer service or donor management experience, sometimes certifications in nonprofit managementRequires fundraising, nonprofit management, or event planning experience, often with certifications in fundraising
Work EnvironmentOffice-based, interacting directly with donors, providing personalized supportOffice and event settings, coordinating campaigns and donor outreach
Employer & IndustryNonprofits, hospitals, educational institutionsNonprofits, charities, educational institutions
Search & Comparison IntentHigh overlap in donor relations and customer service focusBroader fundraising activities, less personalized donor interaction

The main difference is that a Donor Concierge focuses on providing personalized support and managing donor relationships, often in a customer service capacity. In contrast, a Fundraising Coordinator handles broader fundraising campaigns, events, and outreach efforts. Both roles are essential in nonprofit organizations but differ in scope and daily responsibilities.

More about Donor Concierge jobs
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Donor Concierge jobs near you
Telerecruiter

Telerecruiter

OneBlood

Saint Petersburg, FL • On-site

Full-time

Posted 17 days ago

OneBlood rating

6.6

Company rating: 6.6 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

561st of 877 rated healthcare providers

Job description

Contacts eligible blood donors by telephone and other approved communication methods from previously developed lists to setup a donation appointment.  Candidate will need to have strong customer services skills enabling them to schedule a large number of appointments for our concierge service, rare donor program and platelet conversions...


The list of essential functions outlined herein, is intended to be representative of the duties and responsibilities performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein, if such functions are a logical assignment to the position.

  • By telephone and other approved communication methods (emails, text, flyers), contacts eligible blood donors and recruits them to donate regularly
  • Provides excellent customer service at all times; establishes rapport with donors and potential donors, and educates them on the organization’s programs and services
  • Enters donor information into the electronic database and utilizes various methods for appointment reminders
  • Complies with and maintains current knowledge and understanding of Donor Recruitment policies, procedures and other related regulations
  • Assists in stabilizing and maintaining blood donation inventory levels.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent.

CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:

None

KNOWLEDGE, ABILITIES AND SKILLS:

  • Ability to communicate effectively orally and in writing, and comfortable speaking with donors on the phone
  • Ability to meet pre-defined monthly metrics related to outreach calls, appointments confirmed, booking accuracy, and show rates; eligible to earn a monthly incentive award based upon goal achievements
  • Ability to follow oral and written instructions
  • Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
  • Ability to speak, write, read, and understand English
  • Skill in operating office equipment
  • Basic computer skills including knowledge of Microsoft Office applications and database software navigation 

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds).  Tasks may involve some manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.

 

ENVIRONMENTAL REQUIREMENTS:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. 

Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances.  The noise level in the work environment is usually moderate.

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