Donor Concierge Jobs (NOW HIRING)

The Heinz College of Information Systems and Public Policy consists of two schools - the School of Public Policy and Management and the School of Information Systems and Management - and offers an academic experience unlike any other. Heinz College prepares students with a unique ability to conduct careful and objective analysis of relevant data, to understand and demonstrate the power of informationtechnology, and to lead and implement change in managerial and policy contexts. As the division grows, we are seeking an Assistant Director of Stewardship and Annual Giving to join the team.

Reporting to the Senior Director of Partnerships and Advancement, this role will be responsible for managing a portfolio of prospective donors, managing the annual giving program, and overseeing and administering stewardship and donor relations initiatives for the college.

Core responsibilities include:

Annual Giving:

• Strategic management of a specific annual giving program and the coordination of these programs with leadership annual giving, major giving, leadership and principal giving, planned giving, alumni relations, accounts receivable programs, and other college-based annual giving programs throughout the university.

• Overseeing all aspects of the annual fund programs including specific segments based on giving level or strategic initiative, solicitations (direct mail, e-mail, special campaigns), the telemarketing program, monitoring of results, determining strengths and weaknesses of various programs and modification of plans and strategies to assure achievement of annual fundraising goals.

Stewardship:

• Overseeing the creation, administration, and implementation of stewardship and donor relations initiatives for the Heinz College of Information Systems and Public Policy.

• Partnering with the Chief Advancement Officer and development staff to design strategies and manage the execution of endowed and annual fund establishment, usage monitoring, stewardship reporting, and donor-focused communications.

• Orchestrating donor engagement programs and events to facilitate meaningful engagement. Serves as the primary liaison to ensure seamless coordination between University Donor Relations and Heinz College.

Individual Giving:

• Overseeing a designated portfolio containing 25 to 50 prospective donors for Heinz College, focusing on individuals with a projected gift potential of $25,000 or less.

• Executing the complete sequence of donor relations, including the initial identification, ongoing cultivation, formal solicitation, and subsequent stewardship of prospects.

• Personal outreach through visits, supplemented by targeted communications via mail, telephone, and electronic platforms, or through volunteer coordination.

• Developing and refining strategic activities for leadership annual and Andrew Carnegie Society level gifts; defining the specific intent and financial target for contributions and partnering with necessary stakeholders to facilitate successful gift closures.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Excellent communication skills

• Strong attention to detail and the ability to maintain accurate and detailed records.

• The ability to meet deadlines and work under pressure

Qualifications:

• Bachelor's degree required

• 2-5 years of experience in alumni and volunteer engagement, strategic relationship management, event and program development, or fundraising.

A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check

Additional Information:

• Sponsorship:Applicantsfor this positionmustbecurrentlylegallyauthorized to workfor CMUin the United States. CMU will notsponsor or take over the sponsorship of an employment visa for this opportunity.Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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