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Moore

Donor Ambassador

Lincoln, MA · Remote

The Donor Ambassador will be responsible for the execution of a strategy built and led by an Account Manager. This engagement strategy will complement, enhance, and help grow philanthropy on behalf ...

Moore

Donor Ambassador

Lincoln, MA · Remote

The Donor Ambassador will be responsible for the execution of a strategy built and led by an Account Manager. This engagement strategy will complement, enhance, and help grow philanthropy on behalf ...

Moore DM Group LLC

Donor Ambassador

Lincoln, MA · On-site +1

$22 - $25/hr

Description The Donor Ambassador will be responsible for the execution of a strategy built and led by an Account Manager. This engagement strategy will complement, enhance, and help grow philanthropy ...

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Donor Ambassador information

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How much do donor ambassador jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for donor ambassador in the United States is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a donor ambassador?

Donor Ambassadors are individuals who represent organizations, typically nonprofits or blood banks, to engage with donors and ensure a positive donation experience. They greet donors, provide information, answer questions, and guide donors through the donation process. Their role is crucial in creating a welcoming environment, encouraging repeat donations, and promoting the organization’s mission. Donor Ambassadors may also assist with donor registration, post-donation care, and outreach efforts to attract new donors.

How does a donor ambassador typically interact with donors, and what strategies help build lasting relationships?

As a Donor Ambassador, you are often the primary point of contact for donors, both in person and via phone or email. Building lasting relationships involves actively listening to donor concerns, providing timely updates about the organization's impact, and expressing genuine gratitude for their contributions. Successful Donor Ambassadors personalize their communications and stay informed about each donor's interests, which helps foster trust and long-term engagement. Collaboration with fundraising and communications teams is also common to ensure consistent messaging and a seamless donor experience.

What are the key skills and qualifications needed to thrive as a donor ambassador, and why are they important?

To excel as a Donor Ambassador, you need strong interpersonal skills, customer service experience, and often a high school diploma or equivalent. Familiarity with donor management systems and scheduling software is typically important for coordinating appointments and tracking donor information. Outstanding communication, empathy, and the ability to remain calm under pressure help build positive donor relationships and resolve concerns. These skills ensure a welcoming donor experience and support the organization's ability to meet its collection goals.

What is the difference between Donor Ambassador vs Fundraising Coordinator?

AspectDonor AmbassadorFundraising Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer experience in donor relationsBachelor's degree in nonprofit management, marketing, or related field
Work EnvironmentCommunity events, donor meetings, outreach activitiesOffice settings, event planning, campaign management
Employer & Industry UsageNonprofits, charities, community organizationsNonprofits, fundraising agencies, charitable organizations
Common Search & Comparison IntentUnderstanding roles in donor engagement and outreachUnderstanding roles in fundraising and campaign coordination

Donor Ambassadors primarily focus on engaging with donors through outreach, events, and relationship-building, often requiring strong communication skills and some experience in donor relations. Fundraising Coordinators typically handle planning, executing campaigns, and managing fundraising activities, often requiring a degree and project management skills. Both roles are vital in nonprofit fundraising but differ in scope and responsibilities.

More about Donor Ambassador jobs

What are the most commonly searched types of Donor Ambassador jobs?

The most popular types of Donor Ambassador jobs are:

What are popular job titles related to Donor Ambassador jobs?

For Donor Ambassador jobs, the most frequently searched job titles are:

Donor Ambassador jobs near you
Infographic showing various Donor Ambassador job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,047 per year, or $20.2 per hour.

Donor Ambassador

Lincoln, MA • Remote

Moore
See more jobs at Mooreexternal

Part-time

Re-posted 20 days ago

Job description

The Donor Ambassador will be responsible for the execution of a strategy built and led by an Account Manager. This engagement strategy will complement, enhance, and help grow philanthropy on behalf of nationally recognized non-profit organizations. Through the delivery of a thoughtful combination of communications and interactions, this individual will ensure that donors are appropriately acknowledged, continuously cultivated for their support, and develop long-term relationships with our nonprofit clients that lead to continued engagement and support for great causes.

The Donor Ambassador plays a crucial role in deepening a donor's connection to our partner organization. Reporting to the Donor Advancement Manager, but under the strategic direction of an Account Manager, a donor ambassador manages a portfolio of mid-level donors. The Ambassador functions as a seamless extension of the non-profit organization. Their primary focus lies in nurturing relationships and enhancing the donor experience by capturing in depth insights into giving interests, motivations, preferences, and personal details. The client organization you will support will address systemic equality and civil rights. Thisis a part-time role, averaging 20-29 hours per week.

Mooreis a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your Impact:

  • Using a multi-channel approach (email, phone, text, mail) communicate and engage with a portfolio of approximately 1,500 Mid-level donors.
  • Identify the needs of high-value donors and execute engagement strategies that will retain their support.
  • Rectify or escalate donor requests and questions to management or the client team as appropriate.
  • Fulfill outreach expectations by responding to all donor communications within the expected timeframe, and complete weekly stewardship and cultivation assignments by established due dates.
  • Converse knowledgeably with generous donors from a broad range of backgrounds; leverage understanding of donor data and moves management to build relationships with a portfolio of donors.
  • Track engagement, progress, donor preferences, etc. by accurately documenting and recording data and tasks, while utilizing proprietary donor tracking software.
  • Participate in client calls and quarterly job training.
  • Conduct internet research on selected donors on an as-needed basis.
  • Complete quality control checks and extract data from outreach tools to be used in reporting by the manager.
  • Complete other tasks as needed relating to donor relationship management.

Your Profile:

  • Bachelor's degree preferred.
  • Excellent interpersonal and communication skills
  • Committed to providing professional, high-quality customer service to the donor community and non-profit partners
  • Knowledge of the fundraising cycle and the non-profit industry.
  • Experience working within Microsoft Office Suite- specifically Excel and Outlook.
  • Experience with donor CRM tools such as Salesforce, Raiser's Edge, etc. preferred.
  • Experience within the fundraising, sales or customer services environment or equivalent volunteer experience desired.
  • Non-profit experience preferred.

How We'll Support You:

  • Jointhe largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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