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Medical Assistant - DOM - FT

New York, NY · On-site

$33.14 - $34.13/hr

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise Medical Assistant Full Time 8 AM - 4:15 PM ...

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Patient Service Coordinator/MA (DOM Clinical Operations) - #Staff

Johns Hopkins University

Lutherville Timonium, MD • On-site

Other

Re-posted 9 days ago

Johns Hopkins University rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

188th of 618 rated colleges and universities

Job description

We are seeking a Patient Service Coordinator/MA to assist with ensuring efficient clinical operations and high-quality care to patients of an outpatient multi-specialty clinical practice.

Specific Duties & Responsibilities

  • As a Certified Medical Assistant, assist with measuring vital signs, assisting during physical examinations, completing medical workup, administering and properly update all immunizations and perform phlebotomy.

  • services as needed with appropriate documentation in the electronic patient record.

  • Cross-cover as Patient Service Coordinator to assist with registering patients for clinical appointments using computerized database, documenting insurance, collection of copayments and scheduling follow-up appointments.

  • Interact with patients, patient families, referring physicians, and third-party carriers with regard to patient-related issues. Work with others in a team environment.

  • Assist patients, patient families, referring physicians, and third-party carriers to resolve patient related issues. Schedule patients for lab tests, medical examinations, and consultations.

  • Relay information to patients regarding preparation for lab tests and examinations. Maintain familiarity with various types of medical insurance to explain these plans.

  • Obtain pre-certifications as required by patient's health care insurers or managed care providers. Assist patients or family members with completion of medical insurance forms.

  • Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance.

  • Arrange or assist in arranging patient transportation.

  • Answer telephone, screen callers, relay messages, and greet visitors. Open, sort, and screen mail.

  • Perform other duties as assigned.

Special Knowledge, Skills & Abilities

  • Computer skills and organizational skills required, including proficiency in Microsoft Word and Excel. Must have excellent customer service and organization skills.

  • Must be flexible with work hours.

  • Strong verbal and written communications are also required. Final applicant for this position may be required to complete.

Minimum Qualifications

  • High School Diploma/GED and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required.

  • One year of work experience in customer service.

  • Current American Heart Association or American Red Cross CPR certification,

  • Must maintain MA and CPR certification/registration during employment.

  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Classified Title: Patient Service Coordinator/Medical Assi

Job Posting Title (Working Title): Patient Service Coordinator/MA (DOM Clinical Operations)

Role/Level/Range: ATO 40/E/02/OD

Starting Salary Range: $16.20 - $28.80 HRLY ($46,800 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: M-F 9:00am - 5:30pm

FLSA Status: Non-Exempt

Location: JH at Greenspring Station

Department name: SOM DOM Clinical Operations

Personnel area: School of Medicine

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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About Johns Hopkins University

Sourced by ZipRecruiter

Gilman believed that teaching and research go hand in hand—that success in one depends on success in the other—and that a modern university must do both well. He also believed that sharing our knowledge and discoveries would help make the world a better place. In 145 years, we haven’t strayed from that vision. This is still a destination for excellent, ambitious scholars and a world leader in teaching and research. Distinguished professors mentor students in the arts and music, humanities, social and natural sciences, engineering, international studies, education, business, and the health professions. Those same faculty members, along with their colleagues at the university’s Applied Physics Laboratory, have made us the nation’s leader in federal research and development funding every year since 1979. That’s a fitting distinction for America’s first research university, a place that has revolutionized higher education in the U.S. and continues to bring knowledge and discoveries to the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Baltimore, MD, US

Year founded

1876

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