Doheny Jobs (NOW HIRING)

Job Description: Position Objective
Provide back up support for the service and rental departments for both the Wharton and Bay Shore locations. In addition this role is tasked with entering part orders into the NDS database taking the sale from start to finish.
Job Responsibilities:
• Planning, organizing, administering, directing and controlling parts distribution operations in order to assure efficient and profitable utilization of manpower, facilities, equipment and funds
• Meeting and exceeding facility key measurements to insure profitability and future growth
• Providing superior customer service and achieving operational excellence while staying ahead of the competition.
• Assist warehouse operations, including receiving, stock keeping, physical inventories & cycle counts and shipping when required
• Support service and warranty functions by ordering and/or sourcing parts, services and supplies
• Will handle A/R collection on past due invoices and will document notes in CRM for Sales
• Assist with parts order for the Bay Shore location and call
• Will assist with Service Department unit drop off
• Assist in identifying and selling obsolete/overstock inventory
Requirements:
• Experience working in a heavy equipment or truck dealership environment, specifically in the parts area
• Demonstrated ability to plan, prioritize, organize and motivate
• in a high-performance work environment to achieve established goals while maintaining respect for people and our customers
• Proven track record of customer focus
• Ability to resolve conflicts and solve problems
• Strong communication and interpersonal skills (listening, verbal and written)
• Knowledge of parts distribution procedures
• Working knowledge of Word, Excel, etc. Ability to learn our NDS software.
• Knowledge of parts aftermarket
• The ability to effectively manage multiple tasks in a fast paced environment
The Way We Work:
• Work and accept responsibility to search for, create and execute new and innovative approaches to improve the performance of JDC’s services and objectives
• Assist external and internal customers to serve their needs and take responsibility for continuously improving customer service
• Foster meaningful interaction among people through the exchange of information to produce understanding
• Continuously develop and use effective strategies and interpersonal styles to engage and guide others towards the accomplishment of identified objectives and goals in the best interest of the JDC and its customers
• Consistently work toward the common good of the organization and encourage others to do the same
• Conduct themselves at all times in a professionally appropriate and respectful manner
• Apply the proper safety/security practices according to established protocols, guidelines, and policies.
The individual in this position will interact with employees and managers in other departments and locations at Jack Doheny Company. Receiving and reacting to directions other than from your immediate supervisor will be required periodically. Conversely, there will also be time when the person in this position must give directions to other.
Jack Doheny Company is an Equal Opportunity Employer.