The qualifications that you need to work at a dog kennel depend on the details of your position and your responsibilities. All dog kennel staff members need skills in working with and handling animals. Some employers provide training for new employees, though most prefer you to already have experience working with dogs or other pets. Employees need at least a high school diploma for most positions, and trainers and groomers need certification in animal behavior training and pet grooming, respectively. Employers expect reception staff to have customer service skills and a friendly demeanor. You may also need administrative skills in this position.