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Documentation Writing Jobs in Connecticut (NOW HIRING)

micro1 AI

Medical Writing Manager

Stamford, CT · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

micro1 AI

Medical Writing Manager

Bridgeport, CT · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

micro1 AI

Medical Writing Manager

New Haven, CT · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

micro1 AI

Medical Writing Manager

Hartford, CT · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

micro1 AI

Medical Writing Manager

Waterbury, CT · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer's project focused on ...

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Documentation Writing information

What is documentation writing?

Documentation writing is the process of creating clear, concise, and organized written materials that explain how to use products, systems, or services. This can include user manuals, technical guides, help files, FAQs, and process documentation. The goal is to make complex information accessible and easy to understand for various audiences, such as end users, developers, or internal teams. Skilled documentation writers collaborate with subject matter experts to ensure accuracy and usability of the documents.

How does a documentation writer typically collaborate with subject matter experts (SMEs) during the content creation process?

Documentation Writers work closely with subject matter experts to gather accurate and detailed information about products, systems, or processes. This often involves conducting interviews, participating in meetings, and reviewing technical materials provided by SMEs. Effective collaboration requires strong communication skills and the ability to translate complex concepts into clear, accessible documentation. Regular feedback loops and revisions are common, ensuring that the final content reflects both technical accuracy and user-friendliness.

What are the key skills and qualifications needed to thrive as a documentation writer, and why are they important?

To thrive as a Documentation Writer, you need excellent written communication skills, strong attention to detail, and typically a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Confluence, or MadCap Flare, and sometimes experience with markup languages such as HTML or Markdown, is important. Strong organizational skills, the ability to quickly grasp complex topics, and effective collaboration set outstanding documentation writers apart. These skills ensure clear, user-friendly documentation that supports end users and helps organizations maintain consistency and efficiency.

What does a documentation writing do?

A documentation writer creates clear, accurate, and comprehensive technical documents such as user manuals, guides, and online help files. They often use tools like Markdown or Adobe FrameMaker and need strong writing, editing, and technical skills to communicate complex information effectively.

What are popular job titles related to Documentation Writing jobs in Connecticut?

For Documentation Writing jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Documentation Writing jobs in Connecticut look for?

The top searched job categories for Documentation Writing jobs in Connecticut are:

Documentation Writing jobs near you
Infographic showing various Documentation Writing job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 20% Part Time, 4% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Loan Documentation Review

Windsor Federal Bank

Windsor, CT • On-site

Other

Retirement, PTO

Re-posted 21 days ago

Job description

Loan Servicing Quality Control Specialist

POSITION SUMMARY:

Responsible for quality control review activities for the Banks consumer, residential, and commercial loan portfolio. The Loan Servicing Quality Control Specialist will assist in creating and maintaining QC requirements related to loan operations. This will include validating system reports, follow-up for missing or inaccurate information, and performing other duties pertaining to the loans held, serviced, originated, or sold by the Bank. In addition, this candidate will monitor and review all necessary quality control tasks to ensure they are performed in compliance with Bank policies and procedures. The desired candidate will have a very strong attention to detail with the ability to quickly resolve any issues to mitigate both monetary and reputational risk.

ESSENTIAL FUNCTIONS:

  • Performs reviews related to reports and/or loans in accordance with the departments procedures to ensure customer and bank expectations are met.
  • Maintains existing procedures/processes and coordinates implementation of new procedures/processes to ensure the Bank is in compliance with applicable regulatory requirements, as needed.
  • Updates and maintains quality control log, note inventory log, and PIF log.
  • Performs quality control reviews on all new loan files to include core system and documentation.
  • Performs quality control activities on closed and denied/withdrawn loans as defined in policies and procedures.
  • Reviews quality control departmental reports for maintenance activities, accuracy and completion.
  • Follows up for any post-closing documentation items and escalates any time delays or issues related to quality control to appropriate management team to ensure items are resolved timely and accurately.
  • Maintains industry knowledge, stays abreast of regulatory changes with regards to all loan origination and operation. Updates procedures as these environments change.
  • Reviews daily rates to ensure accuracy on the core system.
  • Reviews and mails all system generated notices.
  • Completes internal file audits to ensure accuracy and originals are maintained per regulatory requirements.
  • Prepares PIC posting sheets daily to ensure allocation of loans to appropriate GL.
  • Supports document imaging initiatives.
  • Balances DDA and GL accounts.
  • Performs other related duties as required.

REQUIRED EDUCATION / EXPERIENCE / SKILLS:

  • Post high school education with one (1) to three (3) years of residential, consumer, and commercial loan servicing experience or some comparable combination of education and experience.   
  • Knowledge of all pertinent regulations related to Residential, Consumer, and Commercial lending.
  • Excellent written and verbal communications skills.
  • Strong customer service orientation.
  • Proficient operation of the Banks loan servicing system and Microsoft software such as Word, Excel, and Outlook.
  • Working knowledge of the Banks loan product offerings, Bank loan regulations and the Banks loan policies and procedures.
  • Ability to interact with co-workers and customers in a positive manner.
  • Ability to exchange information with others clearly and concisely: to present ideas, facts and technical information.
  • Ability to perform under stress when confronted with critical timeline constraints and large work volumes.
  • Ability to perform a variety of duties within the department, after receiving appropriate cross training, without the loss of efficiency or composure.
  • Ability to receive guidance and supervision and follow work rules and procedures. Ability to meet deadlines, and to meet punctuality and attendance standards.
  • Ability to systematically identify task requirements and monitor progress towards accomplishment.
  • Ability to maintain relationships that facilitate task accomplishment, to cooperate and resolve conflicts, to recognize needs and be sensitive to others and to convince and persuade.
  • Ability to work independently as well as in a team-based environment.
  • Ability to learn quickly with a strong attention to detail and problem-solving.

Windsor Federal Bank, an Equal Opportunity Employer, offers a competitive compensation and benefits package including paid time off (PTO), paid sick time, holidays, participation in a 401(k) plan, and profit sharing.
For consideration for this position send resume to: humanresources@windsorfederal.com 
Windsor Federal Bank, 270 Broad Street, Windsor, CT  06095
An Equal Opportunity Employer

Loan quality control review, new loan origination documentation review, loan compliance review, post-closing review, exception tracking

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