When you need in-home health care, Suburban Home Medical Equipment is here for you. Our staff will help you make sure you're getting exactly what you need-whether you're shopping at our store or need it delivered to your home.
The Clinical Equipment Technician is responsible for the safe delivery, installation, instruction, and retrieval of home medical equipment and supplies. This includes respiratory devices (e.g., oxygen concentrators, CPAPs, BiPAPs), hospital beds, wheelchairs, and other durable medical equipment (DME). The technician ensures all equipment is clean, functional, and compliant with regulatory standards while providing high-quality service and education to patients and caregivers.
Equipment Delivery & SetupDeliver and set up medical equipment in patient homes, hospitals, and long-term care facilities
Educate patients and caregivers on proper equipment usage, safety protocols, and maintenance procedures
Ensure equipment is functioning properly and document all setups according to company policy
Participate in on-call rotations to meet urgent patient delivery needs
Cleaning, Disinfection & PreparationClean and disinfect returned equipment per infection control policies and manufacturer guidelines
Inspect and test equipment to ensure functionality and safety before returning to inventory
Document all cleaning, disinfection, and quality checks in appropriate compliance logs
Maintain a clean and organized staging and cleaning area in the warehouse
Equipment Maintenance & RetrievalRetrieve equipment when it is no longer in use and follow decontamination protocols
Perform minor repairs and routine preventative maintenance on equipment
Maintain accurate records of all maintenance, servicing, and inspections
Compliance & DocumentationEnsure all deliveries, pickups, and services comply with Medicare, Medicaid, and accreditation standards
Accurately document deliveries, patient signatures, and equipment conditions
Adhere to all infection control procedures and regulatory requirements
Customer ServiceDeliver exceptional customer service with empathy and professionalism
Respond to patient inquiries and troubleshoot equipment issues as needed
Communicate delivery timelines and updates clearly to patients and caregivers
The above statements are intended to represent key responsibilities and duties of the position. The incumbent may be required to perform additional job-related tasks as assigned.