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Dock Operations Jobs in Chicago, IL (NOW HIRING)

Saia

Dock Supervisor

Burr Ridge, IL · On-site

$61K - $76K/yr

Position Summary Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and ...

Saia

Dock Supervisor

Burr Ridge, IL · On-site

$61K - $76K/yr

Position Summary Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and ...

SAIA

Dock Supervisor

Burr Ridge, IL

$61K - $76K/yr

Position Summary Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and ...

SAIA

Dock Supervisor

Burr Ridge, IL · On-site

$61K - $76K/yr

Position Summary Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and ...

Roadrunner

Manager, Operations

Bolingbrook, IL · On-site

Oversee daily operations across pickup and delivery, dock operations, OS&D, inbound/outbound linehaul, and office functions * Ensure execution aligns with profitability targets, service standards ...

Roadrunner

Manager, Operations

Bolingbrook, IL · On-site

Oversee daily operations across pickup and delivery, dock operations, OS&D, inbound/outbound linehaul, and office functions * Ensure execution aligns with profitability targets, service standards ...

Roadrunner

Manager, Operations

Bolingbrook, IL

Oversee daily operations across pickup and delivery, dock operations, OS&D, inbound/outbound linehaul, and office functions * Ensure execution aligns with profitability targets, service standards ...

Roadrunner

Manager, Operations

Bolingbrook, IL

Oversee daily operations across pickup and delivery, dock operations, OS&D, inbound/outbound linehaul, and office functions * Ensure execution aligns with profitability targets, service standards ...

CDN LOGISTICS INC

Dockworker 2nd shift

Northlake, IL

$19 - $21/hr

Join Our Dock Operations Team At CDN, we don't just move freight; we deliver promises. We are looking for a Dockworker who views logistics as an art form--someone who understands that a "high and ...

Roadrunner

Supervisor, Operations

Bolingbrook, IL · On-site

Oversee daily dock operations including load planning, freight handling, and linehaul coordination * Ensure freight is processed accurately with proper routing, documentation, and data entry

Roadrunner

Supervisor, Operations

Bolingbrook, IL

Oversee daily dock operations including load planning, freight handling, and linehaul coordination * Ensure freight is processed accurately with proper routing, documentation, and data entry

Roadrunner

Supervisor, Operations

Bolingbrook, IL · On-site

Oversee daily dock operations including load planning, freight handling, and linehaul coordination * Ensure freight is processed accurately with proper routing, documentation, and data entry

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Showing results 1-20

All JobsDock Operations JobsDock Operations Jobs in Chicago, IL

Dock Operations information

See Chicago, IL salary details

$92.2K

$96.8K

$101K

How much do dock operations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for dock operations in Chicago, IL is $96,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,800.00 and $98,900.00 per year, depending on experience, location, and employer.

What does a dock operator do?

A dock operator is responsible for loading and unloading cargo from trucks, ships, or trains at a dock or port. They operate equipment such as forklifts and pallet jacks, ensure safety procedures are followed, and may handle documentation related to shipments. Strong attention to safety, physical stamina, and familiarity with logistics are important for this role.

What are dock operations?

Dock operations refer to the management and coordination of activities at loading docks, where goods are received, stored, and shipped. This includes tasks such as unloading and loading trucks or ships, inspecting shipments, organizing inventory, and ensuring safety procedures are followed. Dock operators play a crucial role in the supply chain, making sure that goods move efficiently in and out of warehouses or ports. Effective dock operations help prevent delays, minimize damage to goods, and maintain accurate inventory records.

What jobs pay 4000 a week without a degree?

Dock operations roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs that can reach this level without a degree often include skilled trades such as commercial fishing, certain construction management positions, or entrepreneurial ventures, but these usually require significant experience, skills, or licensing. Most jobs paying this amount without a degree are rare and often involve high risk or physical labor.

What jobs pay $500,000 a year in the US?

In dock operations, high-paying roles such as terminal managers or logistics directors can reach annual salaries of $500,000 or more, especially in large ports or shipping companies. These positions typically require extensive experience, leadership skills, and often involve overseeing large teams and complex operations. Compensation at this level may include bonuses, profit sharing, or other incentives.

Which company pays dock workers the most?

Pay rates for dock workers vary by company, location, and experience, but some of the highest wages are offered by major logistics and shipping companies such as FedEx, UPS, and large port authorities. These companies often provide competitive pay, benefits, and opportunities for overtime, especially for experienced workers with certifications like forklift or crane operation. Overall, wages tend to be higher at companies with large-scale operations and unionized workforces.

What is the difference between Dock Operations vs Dock Workers?

AspectDock OperationsDock Workers
CertificationsForklift certification, safety trainingBasic safety training, OSHA compliance
Work EnvironmentSupervising, coordinating dock activitiesLoading/unloading, physical labor
Job ResponsibilitiesManaging dock processes, logistics coordinationHandling cargo, operating equipment

Dock Operations roles focus on overseeing dock activities, logistics, and coordination, often requiring supervisory skills and certifications. Dock Workers perform the physical tasks of loading and unloading cargo, with a focus on manual labor and safety compliance. While both roles are essential in port and warehouse settings, Dock Operations involves management and planning, whereas Dock Workers are hands-on laborers.

What are some common challenges faced in a Dock Operations role and how can they be effectively managed?

In Dock Operations, common challenges include managing tight schedules, ensuring safety compliance, and coordinating with multiple teams such as logistics, warehouse staff, and transportation providers. Effective communication and strong organizational skills help manage these challenges, as does proactive planning to reduce bottlenecks during busy periods. Many dock operations professionals also rely on technology and standardized procedures to track shipments and reduce errors, contributing to a smoother workflow and a safer environment.

What are the key skills and qualifications needed to thrive as a Dock Operations professional, and why are they important?

To thrive in Dock Operations, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, often combined with experience in warehouse or logistics environments. Familiarity with inventory management systems, forklift certification, and experience using shipping/receiving software are typically required. Effective communication, teamwork, and problem-solving abilities help individuals excel in coordinating shipments and maintaining safety. These skills ensure efficient cargo handling, minimize errors, and promote a safe, productive working environment.
What are the most commonly searched types of Dock Operations jobs in Chicago, IL? The most popular types of Dock Operations jobs in Chicago, IL are:
Dock Operations jobs near you
Infographic showing various Dock Operations job openings in Chicago, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $96,813 per year, or $46.5 per hour.

Coordinator, Cross-Dock Operations

Estes Forwarding Worldwide

Bensenville, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Estes Forwarding Worldwide rating

8.0

Company rating: 8.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Overview
Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.
We are proud to offer highly competitive pay and a comprehensive benefits package, including:
  • Paid vacation, sick time, and holidays
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Short- and long-term disability plans
  • Life and accidental death & dismemberment insurance
  • Job referral bonus program
  • Position Pay Range: $21-$25/HR & Shift/Hours will be M-F 12pm-9pm

Responsibilities
The Coordinator, Cross-Dock Operations, is responsible for evaluating pricing and transportation options in order to provide exceptional customer service while supporting the Operations Department and its domestic clients. The Coordinator, Cross-Dock Operations will also assist with day-to-day activity of the dock as well as integrity of freight and warehouse operations.
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
  • Through a network of internal and external transportation suppliers, use company training and experience to determine the most efficient, cost effective, time sensitive process of providing the requested Estes Forwarding Service.
  • Carry out assignments in conducting work for EFW and its clients, including evaluating multiple options regarding transportation; pricing, timing, availability, volume and other factors with frequent direction from management when appropriate. Interpret and implement standardized management policies and operate company practices when arranging transportation with vendors and clients.
  • Serve as the front-line communicator for customer and vendor disputes. Handle such complaints and resolve them using exceptional customer service to preserve customer satisfaction, vendor relationships, and company reputation. Use discretion when determining situations that need to be escalated to management.
  • Effectively manage multiple tasks and work under pressure to meet deadlines.
  • Proactively identify shipments at risk of service failure and take control of shipments to ensure on time delivery.
  • Develop and maintain a positive working relationship with service providers.
  • Work flexible hours and various shifts.
  • Research all possible routings via airlines, line-haul, pick-up/delivery, scheduling, and geographic servicing. Utilize the most efficient and cost effective routes.
  • Document all shipments with detailed trace notes and accurate data entry. Complete additional shipping documents as required. Thoroughly document all information for every shipment including special customer requests, documentation of agent specials, the assignment of special authorization numbers, ship tracing information and OS&D information. Maintain with accuracy, appropriate TSA and DOT documents including documents for the movement of Dangerous Goods.
  • Maintain on-time service integrity with a goal of 100% on time. Continually monitor and update shipments as defined by EFW Forwarding Services management policies.
  • Be available for 24-hour on call rotation when requested by management.
  • Communicate promptly and effectively any issues that place shipments in jeopardy with internal customers, external customers and service providers. Escalate issues to management when appropriate.
  • Per company policy, ensure 100% compliance with all TSA regulations regarding the Indirect Air Carrier Standard Security Program and Shipper's Security Endorsements.
  • Utilize current and developing Internet tracking applications to effectively update, communicate and monitor shipment status.
  • Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
  • Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
  • Comply with company C-TPAT and TSA security procedures.
  • Perform other duties as assigned.

Qualifications
The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.
SKILLS AND ABILITIES
  • Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
  • Must be able to proficiently complete air and ground shipping documents both electronically and manually.
  • Work outside of normal business hours in order to meet deadlines where necessary and as directed by management.
  • Maintain a strong work ethic, including a positive demeanor at all times and work in a cooperative and friendly manner with customers, co-workers and those with whom the employee comes into contact while fulfilling the obligations of the position.
  • Present a professional appearance, attitude, and image with internal and external clients.
  • Demonstrate effective problem solving, interpersonal, written and verbal communication skills. Must be able to clearly convey short and long-term defined goals.
  • Ability to speak English is a requirement of the customer.
  • Ensure complete customer satisfaction and to create repeat business opportunities.
  • Meet all deadlines 100% of the time.
  • Regular, reliable attendance.
  • Knowledge of continental United States geography.
  • Effective time management.
  • Excellent problem solving skills.
  • Ability to multi-task and change course quickly.
  • Interpret information to accomplish business objectives.
  • Plan and prepare for the needs of the organization within the employee's span of control.
  • Exceptional organizational skills.
  • Ability to work with groups of people such as other departments and communicate known concepts.
  • Ability to solve problems with a variety of concrete variables through standardized solutions that require some ingenuity and analysis.
  • Must be eligible to work in the United States.
  • At this time, EFW will not sponsor a new applicant for employment authorization for this position.
  • EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION
Position functions with supervision and has no direct reports.
EDUCATION/EXPERIENCE
Minimum of an Associate's degree (or equivalent) in a related field and 1- 3 years of experience in transportation, logistics or other transportation business. Experience working with Dangerous Goods/HAZ-MAT certification desired. However, a combination of experience and/or education will be taken into consideration.
LICENSES/CERTIFICATIONS
None required.
TRAVEL
None required.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Typically sitting at a desk or table.
The employee is intermittently required to stand, walk, and reach with hands and arms. The employee must be capable of individually lifting a minimum of 30lbs and team lifting a minimum of 70 lbs. The employee is often required to exert maximum muscle force to lift, push, pull, or carry objects and repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. The employee is frequently required to bend, stretch, twist, or reach with your body, arms, and/or legs. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee is required to see details at close range (within a few feet of the observer) and at a distance.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.
Normal office situation. However, while performing the duties of this job, the employee is regularly on the dock exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and extreme cold and/or heat. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

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