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Mahaugha LLC

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Senior DNA L2/L3 Support Engineer

Dallas, TX · Remote

$90K - $100K/yr

Job Summary The Senior DNA L2/L3 Support Engineer will provide production support for the Fiserv ... Analysis, Databases, UI/Front-end and Java backend. Mahaugha serves the need for high-caliber ...

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Research Scientist/Engineer 2

Seattle, WA · On-site

$71K/yr

Conduct PCR for fragment analysis and amplicon sequencing library prep in high throughput 384-well plate format. * DNA quantification using fluorometers such as Qubit and TapeStation

Mahaugha LLC

Be Seen First

Senior DNA L2/L3 Support Engineer

Dallas, TX · Remote

$90K - $100K/yr

Job Summary The Senior DNA L2/L3 Support Engineer will provide production support for the Fiserv ... Analysis, Databases, UI/Front-end and Java backend. Mahaugha serves the need for high-caliber ...

New

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How much do dna analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dna analyst in the United States is $90,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $98,000.00 per year, depending on experience, location, and employer.

What is a DNA analyst?

A DNA Analyst is a forensic scientist who examines biological evidence to identify individuals and assist in criminal investigations. They extract, analyze, and compare DNA samples from crime scenes, victims, and suspects using laboratory techniques such as PCR and electrophoresis. They also write reports, testify in court as expert witnesses, and ensure that evidence handling follows strict protocols. DNA Analysts typically work in forensic laboratories for law enforcement agencies, government institutions, or private organizations.

What does a DNA analyst do?

A typical day for a DNA Analyst involves preparing and processing biological samples, conducting DNA extraction and amplification procedures, interpreting results using specialized software, and meticulously documenting findings. You will likely spend a majority of your time working in a laboratory, following strict protocols to ensure evidence integrity and compliance with quality standards. Collaboration is common, as DNA Analysts often work closely with forensic scientists, law enforcement, and legal professionals to provide critical support in ongoing investigations or legal cases. Additionally, routine tasks may include maintaining laboratory equipment and participating in team meetings to discuss complex cases or advancements in methodologies.

What skills and qualifications are needed to be a DNA analyst?

To thrive as a DNA Analyst, you need a solid background in molecular biology, genetics, and biochemistry, typically with a bachelor's or advanced degree in a related field. Familiarity with laboratory instruments (like PCR machines and sequencers), laboratory information management systems (LIMS), and certifications such as ASCLD/LAB or equivalent are often required. Precision, analytical thinking, and effective written and verbal communication are valuable soft skills in this field. These competencies are crucial for ensuring accurate sample analysis, clear reporting, and maintaining high standards in forensic or clinical settings.

Are DNA analysts in demand?

DNA analysts are in demand due to the increasing use of forensic science in criminal investigations and legal cases. Employment opportunities are expected to grow as laboratories and law enforcement agencies seek skilled professionals with expertise in DNA analysis and related technologies.

How do you become a DNA analyst?

To become a DNA analyst, individuals typically need a bachelor's degree in forensic science, biology, or a related field. Gaining experience with laboratory techniques, DNA analysis tools, and certifications such as the ASCLD-LAB or FBI DNA certification can enhance job prospects. Some positions may require advanced degrees or specialized training in forensic genetics.
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Dna Analyst jobs near you
Infographic showing various Dna Analyst job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $90,605 per year, or $43.6 per hour.

Senior DNA L2/L3 Support Engineer

Mahaugha LLC

Dallas, TX • Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life

Posted 3 days ago

New

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Job description

Job Summary
The Senior DNA L2/L3 Support Engineer will provide production support for the Fiserv DNA application, handling incidents, service requests, troubleshooting, release support, and vendor escalations.

Key Responsibilities

  • Triage and resolve DNA application alerts, incidents, and service requests.
  • Execute operational runbooks and troubleshoot configuration and connectivity issues.
  • Support application releases and perform release validation.
  • Maintain the known-error database and technical knowledge articles.
  • Coordinate escalations with Fiserv and other vendors.
  • Provide RCA inputs for recurring or critical production issues.

Required Skills

  • 6–10+ years of hands-on Fiserv DNA support/implementation experience.
  • Strong production troubleshooting and problem-solving skills.
  • Solid understanding of core banking operations and applications.

Preferred Experience

  • DNAConnect
  • SAF
  • IUX
  • Application Manager
  • DNA Activity
  • File Server
  • MPI/Multipoint

Certification

  • ITIL Foundation preferred.

Key Deliverables

  • Timely incident resolution
  • Service-request completion
  • Knowledge articles and known-error updates
  • RCA input
  • Release validation and production support

Company Description

Mahaugha LLC (aka Mahaugha), founded in 2014 is an IT consulting and permanent staffing firm dedicated to providing highly skilled resources with both technical and business expertise for our clients. Mahaugha is established by software professionals with 15 years of experience in the Industry working for major companies on both sides of the Atlantic with specialized skillset in Business Analysis, Databases, UI/Front-end and Java backend.

Mahaugha serves the need for high-caliber, highly skilled technologists with expertise in the latest technologies for short and long-term assignments. Our employees are highly skilled in intensive know-how, introducing the products to the right partners. Every Mahaugha employee strive to achieve clients Trust and keep Integrity.