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Dmv Desk Jobs (NOW HIRING)

Massanutten

Front Desk Supervisor

Mcgaheysville, VA

$16 - $20.50/hr

Valid driver's license and approved DMV record * High School diploma or equivalent * Must be at ... Direct and support daily Front Desk operations * Monitor staff to ensure effective task completion

Massanutten

Front Desk Supervisor

VA · On-site

$16 - $20.50/hr

Valid driver's license and approved DMV record * High School diploma or equivalent * Must be at ... Direct and support daily Front Desk operations * Monitor staff to ensure effective task completion

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Possible additional travel may be required to satellite PD offices in the DMV area. * Possible after-hours/weekend work. * Ability to lift up to 50lbs * Perform other duties as assigned. HELP DESK ...

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How much do dmv desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for dmv desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DMV Desk Clerk, and why are they important?

To thrive as a DMV Desk Clerk, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with DMV-specific software systems, data entry tools, and document verification processes is typically required. Patience, professionalism, and effective communication help you manage high volumes of customer interactions and resolve issues efficiently. These skills are crucial to ensure accurate processing of transactions, compliance with regulations, and positive public service experiences.

What are some typical challenges faced by DMV Desk employees, and how can these be managed effectively?

DMV Desk employees often deal with high volumes of customers, tight deadlines, and frequently changing regulations or forms. Managing long lines and addressing customer frustrations can be challenging, but strong communication skills and staying organized can help. Team members typically support each other during peak times and receive ongoing training to stay updated on policies. Maintaining patience and a customer-focused attitude are key to succeeding in this role.

What are DMV desk jobs?

DMV desk jobs typically refer to positions at the Department of Motor Vehicles where employees assist customers with services such as driver’s license applications, vehicle registration, title transfers, and providing information about state regulations. These roles usually involve working at a service counter or desk, processing paperwork, verifying documents, and entering data into computer systems. DMV desk employees play a crucial role in ensuring that all transactions are completed accurately and efficiently while providing good customer service.
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Dmv Desk jobs near you
Infographic showing various Dmv Desk job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 75% Physical, 8% Hybrid, and 17% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Customer Service Representative - Anchorage

UMV - Express DMV Solutions

Anchorage, AK

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

UMV - Customer Service Representative

Starting Pay: $20/hour + bonuses + commissions

UMV is a private, employee-owned company contracted with the Alaska DMV to process vehicle related transactions and identification services. Our team helps eliminate long DMV lines by providing fast, accurate, and friendly service to Alaskans.

This role is ideal for professionals with 2+ years of customer-facing experience handling financial transactions, such as bank tellers, hotel front desk agents, dealership staff, or administrative customer service professionals.

Success in this role requires attention to detail, strong multitasking ability, and a commitment to accuracy and compliance.

Who We're Looking For

Successful UMV team members typically have:

  • 2+ years of in-person customer service experience
  • Experience handling payments or financial transactions
  • Strong attention to detail when reviewing documents
  • Comfort using multiple computer systems simultaneously (40+ WPM preferred)
  • Ability to stay organized and accurate in busy environments
  • Willingness to learn complex procedures and accept coaching
  • Confidence suggesting additional services when appropriate
  • Great interpersonal skills to work as part of a team

Preferred backgrounds include:

  • Bank Teller
  • Hotel Front Desk
  • Car Dealership Title Clerk
  • Loan Processing
  • Administrative Customer Service
  • DMV Experience

Minimum Requirements

  • At least 18 years of age
  • High school diploma or equivalent
  • Valid Alaska driver's license or ID
  • 2+ years of in-person customer service experience
  • Experience using computers to assist customers
  • Ability to multitask while maintaining accuracy
  • Ability to stand for long periods and lift up to 50 lbs.

What You Will Be Doing

You will assist customers with DMV transactions, maintaining high accuracy and professionalism while offering additional services.

This position combines the transaction accuracy of a bank teller with the customer service of a hotel front desk professional.

Daily responsibilities include:

  • Processing vehicle related transactions and identification services
  • Reviewing legal documents to ensure compliance with DMV regulations
  • Using multiple computer systems to complete transactions
  • Processing payments through a point-of-sale system
  • Offering customers additional services beyond the basic DMV transaction
  • Working closely with teammates to resolve complex transactions

Accuracy & Compliance Expectations

Because UMV processes official DMV records:

  • Work is audited internally and by the Alaska DMV
  • UMV's accuracy standard is 98%

High performers may qualify for audit accuracy bonuses and advancement opportunities.

Schedule

  • Full-time (40 hours per week) with some overtime as needed
  • Office hours: Monday - Saturday, 8:45 AM - 6:00 PM
  • Sunday is always off
  • Second day off varies based on schedule rotation
  • Schedules posted monthly

Customer volume varies seasonally. Summer months often have twice as many or more transactions than winter months.

Compensation

Starting Pay: $20 per hour

  • Audit accuracy bonuses
  • Incentive bonuses
  • Commissions on additional services
  • Potential performance bonuses twice per year

Benefits

  • Paid Time Off
  • Paid Holidays
  • Healthcare
  • Dental
  • Vision
  • 401k with 4% Company Match
  • Paid Training
  • Employee Referral Program
  • Employee Ownership (Equity) with potential dividend payments

Career Growth

UMV offers structured advancement opportunities based on performance and experience with potential promotion eligibility within the first 6 months.

Position titlesinclude:

  • Customer ServiceAgent I, II & III
  • Senior Customer Service Agent
  • Team Lead

High performers may have opportunities to advance into Assistant Manager or Branch Manager roles.

About UMV

Our teamoperateswith our FIERCE values:

With our"FIERCE" values, we aim to provide the most exceptional, upbeat, and empathetic customer service to Alaskans so they can enjoy their lives in this beautiful state we call home.

  • Find the Yes-Challenge accepted!-Willing to take on difficult projects, deadlinesand tasks. Always go one step further for the clients.
  • Innovative- Creative Solutions- Find,designand create new pathways tosuccess.Embrace new opportunities to provideadditionalservices or business lines.
  • Empath- We Care- About our employees- About our clients- About our Community- And about the challenges they all face.
  • Respect- Extend Grace-Honor yourself and others with ahumble and appreciative demeanor.
  • Consistency- Right Way Always- The achievement of a level of performancethat does not varygreatly inquality over time.
  • Excellence-Strive forPerfection- Everything we do is with maximum effort and quality, including opportunities for improvement.

How to Apply

Submit:

Resume

At least two professional referencesfor prior managers or supervisors

Join UMV and help deliver fast,accurate, and friendly DMV services to Alaskans.

We exist for one reason and one reason only. To save our clients time. We believe their time has value, and far more value than our small convenience fee. We strive to get our clients in and out in less than five minutes. Sometimes it takes a few extra, if they have multiple things to do, but for tags, titles, registrations, renewals and most common State of Alaska DMV forms, we are the very embodiment of fast, quality customer service.

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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