ZipRecruiter

Log In

1

Dms Team Member Jobs (NOW HIRING)

previous page

Showing results 41-60

All JobsEducation JobsBusiness Education JobsDigital Learning Platforms Manager JobsDms Team Member Jobs

Dms Team Member information

See salary details

$8

$13

$17

How much do dms team member jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for dms team member in the United States is $13.42, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $15.14 per hour, depending on experience, location, and employer.

What are popular job titles related to Dms Team Member jobs?

For Dms Team Member jobs, the most frequently searched job titles are:

Infographic showing various Dms Team Member job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $27,917 per year, or $13.4 per hour.

Supervisor, Technical Customer Care

Decatur, GA • On-site

Cox Automotive
Automobile Dealers • 5 - 10K employees
Learn more about Cox Automotiveexternal

$74K - $111K/yr

Full-time

PTO

Posted 4 days ago

Cox Automotive rating

7.7

Company rating: 7.7 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

Job description

The Supervisor, Technical Customer Care supports and leads a designated group of Technical Customer Care employees in Dealertrack DMS. The responsibilities include inbound contact management in addition to conducting performance reviews, training, and coaching/development. This role is responsible for leading employees to meet and exceed personal goals, as well as providing the necessary support to ensure each team is delivering excellent support to clients based on quality assurance standards.
What You'll Do
  • Provide day-to-day guidance to assigned employees of the DealerTrack DMS team.
  • Supervises employees as they:
  • Handle assigned cases and task queues
  • Engage with customers, by phone, email or other means
  • Clarify and ensure customer understanding of device, platform and network functionality and operations.
  • Enforces company policies and ensures adherence to regulatory requirements.
  • Monitors team performance and ensures employees receive appropriate on-the-job and professional development opportunities.
  • Review metric reports to track team member performance to ensure timely, effective and efficient resolution in keeping with SLAs and other performance requirements.
  • Responsible for payroll and timecard review, PTO requests, and staffing requirements for specified teams.

Travel:
  • Occasional travel for training and offsite meetings, approximately once per quarter. <10>

Location:
This is a hybrid position with 2 days in office per week. All qualified candidates must reside in/near the following locations:
  • Atlanta, GA
  • Burlington, VT
  • Draper, UT
  • Exton, PA
  • Overland Park, KS

Who You Are
Minimum
  • High School Diploma/GED and 5 years' experience OR BA/BS and 3 years' experience OR MS and 1-year experience OR Ph.D. and up to 1-year experience
  • Three (3) years' Contact Center experience required.
  • Ability to work flexible work hours/schedule.
  • Proven ability to organize and prioritize daily work; exercise project management skills.
  • Ability to leverage analytical and customer-centric approaches to set priorities, make decisions, and deliver results.
  • Strong technical knowledge including but not limited to proficiency with Microsoft Office applications and CRM tools.
  • Excellent interpersonal skills with the proven ability to clearly define goals and champion change for the business.

Preferred
  • Software industry knowledge preferred.
  • Automotive industry knowledge preferred.
  • Salesforce CRM case logging and reporting preferred.
  • Experience with interaction distribution systems such as Genesys Pure Cloud.
  • Ability to apply knowledge of the business and/or industry to maximize results, limit risk and effectively contribute to the organization.
  • Proficiency in the ability to effectively develop individuals by setting specific and measurable goals that align with the organization's purpose and values.
  • Proven track record of leading motivating, developing, and coaching employees; building a high-performance team with demonstrated success and developing and retaining high-performing employees.

USD 74,000.00 - 111,000.00 per year
Compensation:
Compensation includes a base salary in the range of $74,000.00 - $111,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cox Automotive logo

About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

View All Cox Automotive Jobs

Apply