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Dme Operations Manager Jobs in Maryland (NOW HIRING)

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Nurse Practitioner Pain Management

Abingdon, MD ยท On-site

$120K - $150K/yr (+ commission)

Support practice initiatives including DME utilization and patient satisfaction metrics ... Flexibility to support practice growth and operational needs Job Type: Full-time Company ...

Be Seen First

Nurse Practitioner Pain Management

Abingdon, MD ยท On-site

$120K - $150K/yr (+ commission)

Support practice initiatives including DME utilization and patient satisfaction metrics ... Flexibility to support practice growth and operational needs Job Type: Full-time Company ...

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Dme Operations Manager information

What is a DME Operations Manager?

DME Operations Managers oversee the daily operations of Durable Medical Equipment (DME) companies, ensuring efficient delivery, compliance with healthcare regulations, and high-quality customer service. They manage staff, coordinate logistics, monitor inventory, and handle billing processes related to DME products such as wheelchairs, oxygen equipment, and hospital beds. Their responsibilities also include maintaining relationships with healthcare providers, ensuring regulatory compliance, and optimizing operational workflows to improve patient outcomes and business performance.

What are the key skills and qualifications needed to thrive as a DME Operations Manager?

To thrive as a DME Operations Manager, you need knowledge of durable medical equipment regulations, supply chain management, and healthcare operations, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with inventory management systems, billing software, and medical compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and ensure high-quality service delivery. These competencies are vital for maintaining regulatory compliance, optimizing operations, and achieving consistent patient satisfaction in a dynamic environment.

What are some common challenges faced by a DME Operations Manager, and how can they be addressed?

A DME Operations Manager often faces challenges such as navigating complex insurance regulations, managing timely delivery logistics, and ensuring compliance with healthcare standards. Staying updated on industry changes and fostering strong communication with both internal teams and external partners can help mitigate these issues. Additionally, implementing robust training programs and standardized procedures supports smooth operations and high-quality patient service.

What is the difference between Dme Operations Manager vs Dme Coordinator?

AspectDme Operations ManagerDme Coordinator
CredentialsTypically requires relevant healthcare management experience, certifications like Certified Durable Medical Equipment Specialist (CDME) or similar, and sometimes a bachelor's degree in healthcare administration.Usually requires a high school diploma or associate degree; certifications are less common but may include basic DME training.
Work EnvironmentOversees multiple teams, manages operations, and ensures compliance across departments in healthcare or DME companies.Works directly with patients, providers, and suppliers to coordinate DME orders and deliveries.
Employer & Industry UsageFound in healthcare organizations, DME suppliers, and home health agencies, focusing on operational oversight.Commonly employed in DME supplier offices, clinics, or hospitals, focusing on patient coordination.

The Dme Operations Manager focuses on overseeing the entire DME operation, including staff management and compliance, while the Dme Coordinator handles day-to-day patient and order coordination. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Dme Operations Manager jobs in Maryland?

For Dme Operations Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Dme Operations Manager jobs in Maryland look for?

The top searched job categories for Dme Operations Manager jobs in Maryland are:

What cities in Maryland are hiring for Dme Operations Manager jobs?

Cities in Maryland with the most Dme Operations Manager job openings:

Infographic showing various Dme Operations Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Administrative Support Specialist

Marathon Medical

Towson, MD โ€ข On-site

$20 - $23/hr

Full-time

PTO

Posted 29 days ago


Job description

Administrative Support Specialist – Healthcare Operations

Healthcare Administration | Medical Office Support | DME | Onsite | Towson, MD

Full-Time | Monday–Friday | $20–$23/hour


About Marathon Medical

Marathon Medical is a durable medical equipment (DME) provider specializing in sleep apnea treatment, PAP therapy, and related medical supplies. We work closely with physicians, sleep clinics, and referral partners to support patients while maintaining strict healthcare documentation and compliance standards.


Job Summary

We are hiring an Administrative Support Specialist to support healthcare operations, patient coordination, and referral and order processing. This role combines medical administrative support, patient communication, and documentation review in a regulated healthcare environment.

This position is ideal for candidates with experience in healthcare administration, medical office support, patient services, or DME operations who are detail‑oriented and comfortable following structured workflows.


Responsibilities
  • Communicate with patients via phone and email regarding medical orders, referrals, and status updates
  • Perform accurate data entry and documentation within internal healthcare systems
  • Review patient and referral documentation for accuracy and completeness
  • Follow up on missing or incorrect medical information with providers and referral sources
  • Coordinate with internal teams to ensure timely order processing and equipment delivery
  • Track and update referral and order status using CRM / EMR / order management systems
  • Follow established standard operating procedures (SOPs) and healthcare workflows
  • Assist with in-office patient visits and walk-ins as needed
Required Skills
  • Strong attention to detail and documentation accuracy
  • Professional phone etiquette and written communication
  • Ability to multitask in a fast-paced healthcare environment
  • Comfort working in medical administrative or regulated office settings
  • Strong organizational skills and follow-through
  • Ability to work across multiple computer systems
Preferred Qualifications
  • Experience in a medical office, healthcare administration, DME, or clinical support role
  • Background in patient referrals, medical documentation, or order processing
  • Experience with CRM or EMR systems (Salesforce preferred)
  • Proficiency with Microsoft Office, phone systems, and healthcare software
Minimum Requirements
  • High school diploma or equivalent required
  • At least one year of experience in healthcare administration, medical office support, administrative work, or professional customer service OR a recent college graduate with relevant coursework, internships, or hands-on experience and a strong interest in starting a career in healthcare operations
  • Strong organizational skills, attention to detail, and willingness to learn structured healthcare workflows
Schedule & Location
  • Full-time, Monday–Friday
  • Scheduled between 8:00 AM – 5:00 PM EST
  • Onsite position in Towson, MD
Compensation & Benefits
  • $20–$23 per hour (based on experience)
  • Paid holidays and paid time off (PTO)
  • Comprehensive benefits package
  • Performance-based bonus opportunities
  • Overtime available during high-volume periods