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Dme Operations Manager Jobs in Illinois (NOW HIRING)

SLEEP RX LLC

MANAGER OF CLINICAL SERVICES DME

Skokie, IL · On-site

$75K - $85K/yr

Vision insurance Join a rapidly growing, patient-focused DME organization where you'll have the ... Manage workflow, productivity, and operational performance * Partner with leadership on ...

SLEEP RX LLC

Medical Sales Rep

Chicago, IL · On-site

$45K - $60K/yr

... M records * Collaborate with internal operations teams to coordinate timely deliveries and service excellence Qualifications: * Healthcare experience required -- DME, medical device, or home health ...

Synapse Health

Specialist, Qualifications

Skokie, IL · On-site

By taking on operational and financial complexity, we're redefining how DME works for providers ... Manage incoming referrals, ensuring all required clinical and supporting documentation is obtained ...

Synapse Health

Specialist, Qualifications

Skokie, IL

By taking on operational and financial complexity, we're redefining how DME works for providers ... Manage incoming referrals, ensuring all required clinical and supporting documentation is obtained ...

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Dme Operations Manager information

What are some common challenges faced by a DME Operations Manager, and how can they be addressed?

A DME Operations Manager often faces challenges such as navigating complex insurance regulations, managing timely delivery logistics, and ensuring compliance with healthcare standards. Staying updated on industry changes and fostering strong communication with both internal teams and external partners can help mitigate these issues. Additionally, implementing robust training programs and standardized procedures supports smooth operations and high-quality patient service.

What is a DME Operations Manager?

DME Operations Managers oversee the daily operations of Durable Medical Equipment (DME) companies, ensuring efficient delivery, compliance with healthcare regulations, and high-quality customer service. They manage staff, coordinate logistics, monitor inventory, and handle billing processes related to DME products such as wheelchairs, oxygen equipment, and hospital beds. Their responsibilities also include maintaining relationships with healthcare providers, ensuring regulatory compliance, and optimizing operational workflows to improve patient outcomes and business performance.

What are the key skills and qualifications needed to thrive as a DME Operations Manager?

To thrive as a DME Operations Manager, you need knowledge of durable medical equipment regulations, supply chain management, and healthcare operations, often supported by a bachelor's degree in healthcare administration or a related field. Familiarity with inventory management systems, billing software, and medical compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and ensure high-quality service delivery. These competencies are vital for maintaining regulatory compliance, optimizing operations, and achieving consistent patient satisfaction in a dynamic environment.

What is the difference between Dme Operations Manager vs Dme Coordinator?

AspectDme Operations ManagerDme Coordinator
CredentialsTypically requires relevant healthcare management experience, certifications like Certified Durable Medical Equipment Specialist (CDME) or similar, and sometimes a bachelor's degree in healthcare administration.Usually requires a high school diploma or associate degree; certifications are less common but may include basic DME training.
Work EnvironmentOversees multiple teams, manages operations, and ensures compliance across departments in healthcare or DME companies.Works directly with patients, providers, and suppliers to coordinate DME orders and deliveries.
Employer & Industry UsageFound in healthcare organizations, DME suppliers, and home health agencies, focusing on operational oversight.Commonly employed in DME supplier offices, clinics, or hospitals, focusing on patient coordination.

The Dme Operations Manager focuses on overseeing the entire DME operation, including staff management and compliance, while the Dme Coordinator handles day-to-day patient and order coordination. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Dme Operations Manager jobs in Illinois?

For Dme Operations Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Dme Operations Manager jobs in Illinois look for?

The top searched job categories for Dme Operations Manager jobs in Illinois are:

What cities in Illinois are hiring for Dme Operations Manager jobs?

Cities in Illinois with the most Dme Operations Manager job openings:

Dme Operations Manager jobs near you
Infographic showing various Dme Operations Manager job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

DME Coordinator Assistant

European Service at Home, Inc.

Palatine, IL • On-site

$22 - $23/hr

Full-time

Re-posted 10 days ago

European Service At Home rating

3.2

Company rating: 3.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you an organized, detail-oriented professional eager to build a foundation in healthcare coordination and exceptional patient care?
European Service at Home, Inc. is seeking a dedicated DME Coordinator Assistant to serve as the foundational support system for our Durable Medical Equipment (DME) department. In this entry-level role, you aren't just handling paperwork; you are the essential help desk for our execution layer. By stepping in to support both our DME Operations Coordinator and our DME Intake and Logistics Assistant, you ensure that our daily operations run seamlessly.
The Mission: You are responsible for keeping the department running like clockwork. This means proactively managing high-volume documentation retrieval, assisting with vital patient coverage verifications, and helping coordinate the physical delivery of equipment. You will work at the heart of our operation, taking daily workflow direction from our lead coordinators so they can focus on complex clinical triage and processing.
Pay Rate: $22-$23
Key Responsibilities
    • Patient & Retail Support: Serve as the welcoming face for walk-in patients, manage over-the-counter (OTC) retail sales, and field incoming calls with an empathetic, patient-first approach.
    • Intake & Data Entry: Support the "Sales Leads" pipeline by accurately entering patient demographics, insurance details, and physician data into our customer management software.
    • Documentation "Chasing": Enjoy the "detective work" of proactively calling physician offices to secure missing signatures, prescriptions, and clinical notes to keep our documentation tracking log up to date.
    • Eligibility & Authorization Assistance: Help conduct daily primary eligibility verifications using Recipient Identification Numbers (RIN) and National Provider Identifiers (NPI) via HFS/MEDI websites.
    • Resupply & Order Coordination: Assist with the monthly patient resupply program by contacting patients to confirm "Continued Need" and setting up correct 30-day replenishment cycles.
    • Logistics & Shipping Support: Help coordinate the end-to-end patient supply cycle by overseeing shipment tracking and validating that Proof of Delivery (POD) documentation is signed and securely uploaded.
    • Billing & Coding Support: Gather the necessary clinical documentation to help the coordinator assign accurate HCPCS billing codes and ICD-10 diagnostic codes for clean claim submissions.
Who You Are
    • Service-Oriented: You have a heart for our clients and families, always treating them with respect and ensuring confidentiality.
    • A Lifelong Learner: You are eager to develop basic reimbursement knowledge, familiarize yourself with major insurance carrier guidelines, and master all lines of equipment.
    • Composed & Organized: You demonstrate the ability to be flexible, highly organized, and function well in stressful, fast-paced situations.
    • A Collaborative Team Player: You work effectively to maintain a cooperative rapport with all staff, vendors, and outside contacts to assure the accomplishment of company goals.
Qualifications & Requirements
    • Education: High school diploma or equivalent (required).
    • Experience: Previous experience or successful completion of training for Durable Medical Equipment is preferred. Experience or a strong willingness to learn DMEWorks, HFS portals, and the NPPES registry is highly desired.
    • Communication: Exceptional English verbal and written communication skills are required; proficiency in additional languages is a major plus.
    • Regulatory: Must possess a valid driver's license and current vehicle insurance.

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