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Division Service Manager Jobs in Virginia (NOW HIRING)

Renewal by Andersen

Service Manager

Richmond, VA · On-site

... division of Andersen Corporation the most recognized window brand in the United States. If you have ... The Service Manager is responsible for establishing and preserving a high customer service ...

Chimes of Virginia, Inc

Division Manager

Fairfax, VA · On-site

Conduct regular supervisory meetings with Residential Managers to review service delivery ... Collaborate with other Division Managers and agency leaders to address systemic challenges and ...

The Chimes, Inc.

Division Manager

Fairfax, VA · On-site

$85K/yr

Conduct regular supervisory meetings with Residential Managers to review service delivery ... Collaborate with other Division Managers and agency leaders to address systemic challenges and ...

Pep Boys

Assistant Service Manager

Annandale, VA · On-site

$20.79 - $26.40/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Pep Boys

Assistant Service Manager

Annandale, VA · On-site

$20.79 - $26.40/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Pep Boys

Assistant Service Manager

Manassas, VA · On-site

$20.79 - $26.40/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Pep Boys

Assistant Service Manager

Newport News, VA · On-site

$18.90 - $24/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Pep Boys

Assistant Service Manager

Annandale, VA · On-site

$20.79 - $26.40/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Pep Boys

Assistant Service Manager

Manassas, VA · On-site

$20.79 - $26.40/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Pep Boys

Assistant Service Manager

Annandale, VA · On-site

$20.79 - $26.40/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Pep Boys

Assistant Service Manager

Newport News, VA · On-site

$18.90 - $24/hr

Position Summary Support the service and tire team under the direction of the Manager, Store ... division, percentages, and fractions. Ability to apply mathematical formulas to calculate ...

Transdev

Fixed Route General/ Division Manager

Fairfax, VA · On-site

$100K - $130K/yr

The Division Manager will proactively manage overall operations including the delivery of safe and ... Oversee dispatch operations and ensure service reliability and compliance * Implement and manage ...

Transdev

Fixed Route General/ Division Manager

Fairfax, VA · On-site

$100K - $130K/yr

The Division Manager will proactively manage overall operations including the delivery of safe and ... Oversee dispatch operations and ensure service reliability and compliance * Implement and manage ...

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Division Service Manager information

Is a division service manager a stressful job?

A division service manager oversees service operations within a division, which can involve managing staff, customer issues, and operational targets. The role can be stressful due to the need to meet performance goals, handle customer complaints, and coordinate multiple teams, especially in fast-paced environments. Stress levels vary based on company size, industry, and individual management skills.

What is the role of a division service manager?

A division service manager oversees the delivery of services within a specific division or department, ensuring customer satisfaction, managing service teams, and maintaining operational efficiency. They often coordinate with other departments, implement service protocols, and may use management tools to monitor performance and improve service quality.

What is the difference between Division Service Manager vs Service Supervisor?

AspectDivision Service ManagerService Supervisor
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires technical certifications and some supervisory experience
Work EnvironmentOversees multiple service teams or locations within a division, often in corporate offices or regional sitesManages daily operations of a specific service team or location, often on-site or in service centers
Employer & Industry UsageCommon in industries like automotive, HVAC, or industrial services, used by companies with multiple branchesFound in similar industries, focusing on direct team management and customer service

The Division Service Manager typically has broader responsibilities overseeing multiple teams or locations, requiring management experience and strategic planning. In contrast, a Service Supervisor focuses on direct supervision of service staff at a specific site, emphasizing operational and technical oversight.

What cities in Virginia are hiring for Division Service Manager jobs? Cities in Virginia with the most Division Service Manager job openings:
Division Service Manager jobs near you

Service Manager

Renewal by Andersen

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Renewal By Andersen rating

8.3

Company rating: 8.3 out of 10

Renewal By Andersen

Based on 144 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 95,993 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 93%

    93% say they get paid time off

    say they get paid time off

  • 91%

    91% say it is easy to take sick days

    say it is easy to take sick days

  • 88%

    88% of parents and care-givers say it’s good

    of parents and care-givers say it’s good

Featured by Renewal By Andersen, based on 144 Breakroom Quiz responses from their frontline employees

Job description

Job Details
RENEWAL BY ANDERSEN of Central VA was named a '2021 Top Workplace' by Richmond Times Dispatch and we are proud to have been named a 'Top Workplace' for three years in a row! Richmond Window Corporation - Renewal by Andersen of Central VA is the exclusive start-to-finish window and door replacement division of Andersen Corporation the most recognized window brand in the United States. If you have experience Construction and Carpentry industry in finishing work, window and door installation, and remodeling - we invite you to come join our team as a Service Manager. This is a great opportunity to continue teach your expertise while tuning your skills, leading a talented, dynamic team, and providing world-class service to all our customers! The Service Manager is responsible for establishing and preserving a high customer service experience by handling customer service interactions, reports, and repairs. The Service Manager must ensure the Service teams are providing the highest level of customer service by maintaining positive relationships with homeowners and having a strong working knowledge of company standards, warranties and product and parts knowledge. Key Areas of Responsibility: -Establish and preserve high customer service expectations, preserving established integrity and coordinate resolution of service-related problems with homeowners. -Direct, supervise, and train all team members, ensuring proper techniques, policies and procedures are followed. Provide continuous feedback to teammates, Installation managers, and crews -Develop and maintain ongoing service training programs to include technical information, problem solving and customer resolution -Define and develop corrective action plans & procedures that can be used in the field to solve product issues; consult on potential factory fixes; identify and recommend appropriate improvements to process or technology -Improve and maintain service quality by enforcing policies and procedures, collaborating with other functional areas, and encouraging employee participation in solutions -Prepares and manages budgets, schedules, expenditures, and initiates corrective actions when required -Maintains professional and technical knowledge through formal and informal continuous learning opportunities -Conduct field inspections, ensuring installation and service methods/standards are being followed, minimizing service calls' takes corrective action when necessary -Other job duties as assigned Knowledge/Skills: -Willingness to learn Renewal by Andersen's product and processes, including measuring, installation, and service methods -Demonstrated problem solving/opportunity identification skills -Strong written and verbal communication skills -3-5 years of Window/ Door installation, carpentry finishing and/or remodeling experience -Experience using Microsoft Office including, Outlook, Word, and Excel -Valid drivers license and reliable transportation, with a clean driving record. Experience/ Education: -High School diploma required; College degree preferred -3-5 years of experience in a management role required -3-5 years of experience in company/ department budgeting, scheduling, and reports analysis -A winning personality! We Provide: -Excellent Base-pay with bonuses. -Great benefits including Company paid Health Insurance, Dental, Vison, AFLAC, and 401k. -A great opportunity to grow! -Company Vehicle provided for service calls.
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Service Manager
Richmond, VA - Operations

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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