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Division Service Manager Jobs in Maine (NOW HIRING)

Personal Lines Client Service Manager

Portland, ME · Remote

$39K - $53K/yr

Whether you join us in a client-facing role or as part of our brokerage division, our benefits and ... About You Required: Bachelor's degree with 0+ years client service and/or claims management ...

Adhering to all division and local standard policies and procedures. Performing all guest contact ... catering service manager on duty. Keep the total function room area and storage areas clean ...

Banquet Set-up

Rockport, ME · On-site

$14.75 - $18.50/hr

Adhering to all division and local standard policies and procedures. Performing all guest contact ... catering service manager on duty. Keep the total function room area and storage areas clean ...

Adhering to all division and local standard policies and procedures. Performing all guest contact ... catering service manager on duty. Keep the total function room area and storage areas clean ...

Banquet Set-up

Rockport, ME · On-site

$14.75 - $18.50/hr

Adhering to all division and local standard policies and procedures. Performing all guest contact ... catering service manager on duty. Keep the total function room area and storage areas clean ...

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Division Service Manager information

Is a division service manager a stressful job?

A division service manager oversees service operations within a division, which can involve managing staff, customer issues, and operational targets. The role can be stressful due to the need to meet performance goals, handle customer complaints, and coordinate multiple teams, especially in fast-paced environments. Stress levels vary based on company size, industry, and individual management skills.

What is the role of a division service manager?

A division service manager oversees the delivery of services within a specific division or department, ensuring customer satisfaction, managing service teams, and maintaining operational efficiency. They often coordinate with other departments, implement service protocols, and may use management tools to monitor performance and improve service quality.

What is the difference between Division Service Manager vs Service Supervisor?

AspectDivision Service ManagerService Supervisor
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires technical certifications and some supervisory experience
Work EnvironmentOversees multiple service teams or locations within a division, often in corporate offices or regional sitesManages daily operations of a specific service team or location, often on-site or in service centers
Employer & Industry UsageCommon in industries like automotive, HVAC, or industrial services, used by companies with multiple branchesFound in similar industries, focusing on direct team management and customer service

The Division Service Manager typically has broader responsibilities overseeing multiple teams or locations, requiring management experience and strategic planning. In contrast, a Service Supervisor focuses on direct supervision of service staff at a specific site, emphasizing operational and technical oversight.

What cities in Maine are hiring for Division Service Manager jobs?

Cities in Maine with the most Division Service Manager job openings:

Personal Lines Client Service Manager

Gallagher

Portland, ME • Remote

$39K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago


Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

210th of 306 rated insurance


Job description

Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

As part of our continued growth, we are building a talent pipeline for future Personal Lines Client Service Manager opportunities. While this role is not currently open, it is fully remote, and we welcome the opportunity to connect with strong talent for upcoming needs.


How you'll make an impact

In this role, you’ll be the go-to person for our clients, helping them navigate their insurance needs with confidence. You’ll provide personalized service, answering questions about policies, endorsements, and claims, and offering solutions to meet their needs. Whether it’s discussing auto, homeowners, or umbrella policies, you’ll ensure our clients feel supported every step of the way.

You’ll also play a key role in maintaining accurate client and policy data, using Gallagher’s technology to streamline processes and improve service quality. By collaborating with your team, you’ll help secure existing business and drive the sale of additional services, all while managing multiple priorities with ease.


About You

Required: Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience. Producer's license. Strong written and verbal communication skills. Proficient in using technology as a tool to maximize productivity and quality. Appropriate licensing as required.

Nice to have:

  • 1+ years of prior call center experience
  • Currently licensed in P&C 
  • Working knowledge of Microsoft software, Applied Epic, and Salesforce.

Here’s what you’ll bring to the role:

  • You’ll hold a bachelor’s degree or equivalent experience and demonstrate a commitment to client service.
  • You’ll hold an active Producer’s license or be willing to obtain one within 90 days of hire.
  • You’ll use written and verbal communication skills effectively and leverage technology to enhance productivity.
  • You’ll apply practical experience in client-facing customer service (preferred) and use Microsoft Office tools like Excel, PowerPoint, Outlook, and Word proficiently.

#LI-TW1

#LI-Remote


Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:

Required: Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience. Producer's license. Strong written and verbal communication skills. Proficient in using technology as a tool to maximize productivity and quality. Appropriate licensing as required.

Nice to have:

  • 1+ years of prior call center experience
  • Currently licensed in P&C 
  • Working knowledge of Microsoft software, Applied Epic, and Salesforce.

Here’s what you’ll bring to the role:

  • You’ll hold a bachelor’s degree or equivalent experience and demonstrate a commitment to client service.
  • You’ll hold an active Producer’s license or be willing to obtain one within 90 days of hire.
  • You’ll use written and verbal communication skills effectively and leverage technology to enhance productivity.
  • You’ll apply practical experience in client-facing customer service (preferred) and use Microsoft Office tools like Excel, PowerPoint, Outlook, and Word proficiently.

#LI-TW1

#LI-Remote

Education:UNAVAILABLEEmployment Type: FULL_TIME

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