ZipRecruiter

Log In

1

Division Service Manager Jobs in Connecticut (NOW HIRING)

Parker

Customer Service Manager

New Britain, CT · On-site

Position Summary Responsible for strategic management of all division customer service operations. This position will be responsible for overall management of sales administration, technical ...

RESA Service LLC

Technical Service Manager

Shelton, CT · On-site

$116K - $116K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Maintain NETA certification and be willing to test up to the next level-Testing Division. * Other ...

CM-Connecticut

HVAC Service Manager

Wolcott, CT · On-site

$95K - $115K/yr

As a leader, the HVAC Service Manager will strive for division growth, improve division processes, proactively manage supplier relationships, lead and coach field personnel, create reports ...

RESA Power

Technical Service Manager

Shelton, CT · On-site

$116K - $116K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Maintain NETA certification and be willing to test up to the next level-Testing Division. * Other ...

RESA Power

Technical Service Manager

Shelton, CT · On-site

$116K - $116K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Maintain NETA certification and be willing to test up to the next level-Testing Division. * Other ...

next page

Showing results 1-20

All JobsDivision Service JobsDivision Service Manager JobsDivision Service Manager Jobs in Connecticut

Division Service Manager information

See Connecticut salary details

$75.6K

$85.6K

$93.7K

How much do division service manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for division service manager in Connecticut is $85,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $90,400.00 per year, depending on experience, location, and employer.

What is the difference between Division Service Manager vs Service Supervisor?

AspectDivision Service ManagerService Supervisor
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires technical certifications and some supervisory experience
Work EnvironmentOversees multiple service teams or locations within a division, often in corporate offices or regional sitesManages daily operations of a specific service team or location, often on-site or in service centers
Employer & Industry UsageCommon in industries like automotive, HVAC, or industrial services, used by companies with multiple branchesFound in similar industries, focusing on direct team management and customer service

The Division Service Manager typically has broader responsibilities overseeing multiple teams or locations, requiring management experience and strategic planning. In contrast, a Service Supervisor focuses on direct supervision of service staff at a specific site, emphasizing operational and technical oversight.

Is a division service manager a stressful job?

A division service manager oversees service operations within a division, which can involve managing staff, customer issues, and operational targets. The role can be stressful due to the need to meet performance goals, handle customer complaints, and coordinate multiple teams, especially in fast-paced environments. Stress levels vary depending on the company's size, industry, and individual management skills.

What is the role of a division service manager?

A division service manager oversees the delivery of services within a specific division or department, ensuring customer satisfaction, managing service teams, and maintaining operational efficiency. They often coordinate with other departments, implement service policies, and may use management tools to monitor performance and improve service quality.

What cities in Connecticut are hiring for Division Service Manager jobs?

Cities in Connecticut with the most Division Service Manager job openings:

Division Service Manager jobs near you

Customer Service Manager

Parker

New Britain, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Parker Hannifin rating

8.2

Company rating: 8.2 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

85th of 544 rated manufacturers

Job description

Position Summary

Responsible for strategic management of all division customer service operations. This position will be responsible for overall management of sales administration, technical assistance, returns and support of the division strategic pricing initiative.
 

Responsibilities

Achieve customer service objectives by contributing information and recommendations to strategic plans and reviews. Prepare and complete action plans,productivity, quality and customer service standards. Resolve problems, complete audits, identify customer service trends. Determine system improvements andimplement change.
Help to meet customer on time delivery as well as financial objectives by ensuring that forecast requirements are visual, analyzing variances and initiate andparticipate in corrective actions.
Determine customer service requirements by maintaining contact with customers, coordinating contact information for surveys and bench marking best practices.
Improve customer service quality results by studying, evaluating and re-designing processes, establishing and communicating service metrics, monitoring andanalyzing results and implementing changes.
Work closely with business unit managers, division field sales and marketing personnel as well as cross functional areas of the business.
Identify, maintain and develop e-business opportunities and PHConnect.
Maintain customer master (where applicable).
Promote, coach and train on I am Parker and the customer experience to maintain a high standard of customer service.

Qualifications

Qualifications

Bachelor's Degree in Business or Supply Chain.
Some travel as required.
Strongly oriented for multi-tasking with a strong attention to detail.
Excellent communication and people skills while being able to make decisions.

Pay, Benefits, Work Schedule

Competitive Compensation

  • Pay Range:  106490 to 177635 annually
  • Participation in Annual Incentive Program

Benefit & Retirement Plans 

Parker offers competitive benefit programs, including:

  • Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. 
  • 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
  • Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
  • Career development and tuition reimbursement.
  • Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
  • Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
  • Paid Time Off and Company-Paid Holidays.
     

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Employment Type: Regular

What Parker Hannifin employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply