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Division Service Manager Jobs in Arizona (NOW HIRING)

The Division Manager manages superintendents, customer service managers, permit coordinators, and division sales managers. The Division Manager ensures construction adherence, quality, and safety for ...

Service Manager FleetPride is the largest after-market distributor of heavy-duty truck and trailer ... divisions. All qualified applicants will receive consideration for employment without regard to ...

The Service Manager is responsible for supervising and coordinating the activities of service ... divisions. All qualified applicants will receive consideration for employment without regard to ...

Ensures Team Members deliver excellent customer service to donors and customers. * Works to de ... various Goodwill divisions, as needed; influences any changes necessary to meet statutory ...

Working hand in hand with the Divisional Vice President and site staff, under direction of the Sr. Director of Facility Services, the Regional Facilities Project Manager oversees the successful ...

... various Goodwill divisions, as needed; influences any changes necessary to meet statutory ... One-year work experience in Retail Management, preferred * One-year customer service experience ...

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Division Service Manager information

See Arizona salary details

$74.1K

$83.9K

$91.8K

How much do division service manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for division service manager in Arizona is $83,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $88,500.00 per year, depending on experience, location, and employer.

Is a division service manager a stressful job?

A division service manager oversees service operations within a division, which can involve managing staff, customer issues, and operational targets. The role can be stressful due to the need to meet performance goals, handle customer complaints, and coordinate multiple teams, especially in fast-paced environments. Stress levels vary based on company size, industry, and individual management skills.

What is the role of a division service manager?

A division service manager oversees the delivery of services within a specific division or department, ensuring customer satisfaction, managing service teams, and maintaining operational efficiency. They often coordinate with other departments, implement service protocols, and may use management tools to monitor performance and improve service quality.

What is the difference between Division Service Manager vs Service Supervisor?

AspectDivision Service ManagerService Supervisor
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires technical certifications and some supervisory experience
Work EnvironmentOversees multiple service teams or locations within a division, often in corporate offices or regional sitesManages daily operations of a specific service team or location, often on-site or in service centers
Employer & Industry UsageCommon in industries like automotive, HVAC, or industrial services, used by companies with multiple branchesFound in similar industries, focusing on direct team management and customer service

The Division Service Manager typically has broader responsibilities overseeing multiple teams or locations, requiring management experience and strategic planning. In contrast, a Service Supervisor focuses on direct supervision of service staff at a specific site, emphasizing operational and technical oversight.

What cities in Arizona are hiring for Division Service Manager jobs? Cities in Arizona with the most Division Service Manager job openings:

Other

Posted 10 days ago


Century Communities rating

9.9

Company rating: 9.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

What You'll Do:

The Division Manager manages superintendents, customer service managers, permit coordinators, and division sales managers. The Division Manager ensures construction adherence, quality, and safety for all homes within the division.

This position will support our Tucson, AZ market. 

Your Key Responsibilities Include:

  • Recruit and maintain superintendent and sales staff within designated division per the company's organization chart and strategic business plan.
  • Ensure timely delivery of building permits before lot close.
  • Ensures all preconstruction timelines are maintained to provide the construction team with an on-time start at every purchase.
  • Generate and review daily, weekly, monthly, and annual reports reflecting the division's results and assesses areas of improvement or focus as needed, i.e., SOC Report, Backlog review.
  • Inspect neighborhoods and homes weekly as part of a routine inspection process to ensure cleanliness, quality, safety, and schedule adherence to the company's standards.
  • Weekly meetings with division staff to ensure accurate home closing dates are established and achieved per the business plan.
  • Train division superintendents as new staff are onboarded and train all superintendent staff in monthly construction meetings on safety and technical training.
  • Assists Division Sales Manager as needed with recruiting and training of sales staff.
  • Ensures a proper subcontractor allocation ensures schedule adherence, quality, and safety.
  • Ensures timely completion of outstanding customer service requests and maintains a high level of customer service satisfaction.
  • Accountability for construction time, quality, customer satisfaction, budget/variance control, and timeliness of completing Century Complete required docs.
  • Effective in managing a team of direct reports.
  • Perform other duties as needed or assigned.

What You Have:

  • Strong written and verbal communication skills.
  • People skills to articulate and professionally handle conflict with customers, building inspectors, and trade contractors.
  • Knowledge of technical construction materials and methods.
  • Ability to design and implement new training modules for builders and subcontractors within the division.
  • Aptitude to run and review reports and pinpoint areas of need that align with company initiatives.

Your Education and Experience:

  • A bachelor's degree or equivalent certification, accreditation, or job experience.
  • 5+ years within the construction industry, preferably production experience in the first-time homebuyer segment.
  • 2+ years prior management position in the residential construction industry.

What Century Communities employees say

Hours and flexibility

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