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Division Service Manager Jobs in Arizona (NOW HIRING)

Tempe Mechanical

Service Manager

Tempe, AZ · On-site

$144K/yr

Service Manager Commercial HVAC Service Division Reports To: Vice President of Operations Location: Tempe, AZ - travel across Greater Phoenix Compensation: Up to $144,000 annually, including bonuses ...

Tempe Mechanical

Service Manager

Tempe, AZ · On-site

$144K/yr

Service Manager Commercial HVAC Service Division Reports To: Vice President of Operations Location: Tempe, AZ - travel across Greater Phoenix Compensation: Up to $144,000 annually, including bonuses ...

Goodwill

Customer Service Manager

Bullhead City, AZ · On-site

$18/hr

Ensures Team Members deliver excellent customer service to donors and customers. * Works to de ... various Goodwill divisions, as needed; influences any changes necessary to meet statutory ...

Extra Space

Facility Service Manager

Phoenix, AZ · On-site

Working hand in hand with the Divisional Vice President and site staff, under direction of the Sr. Director of Facility Services, the Regional Facilities Project Manager oversees the successful ...

Medix

Client Service Manager

Scottsdale, AZ · On-site

$23.08 - $34.62/hr

Job Summary We are seeking a proactive, execution-oriented Client Service Manager to manage a ... As a job position within our Insurance division, a successful completion of a background check may ...

Goodwill

Customer Service Manager

Yuma, AZ

$18/hr

... various Goodwill divisions, as needed; influences any changes necessary to meet statutory ... One-year work experience in Retail Management, preferred * One-year customer service experience ...

Goodwill

Customer Service Manager

Glendale, AZ · On-site

$18/hr

... various Goodwill divisions, as needed; influences any changes necessary to meet statutory ... One-year work experience in Retail Management, preferred * One-year customer service experience ...

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All JobsDivision Service JobsDivision Service Manager JobsDivision Service Manager Jobs in Arizona

Division Service Manager information

See Arizona salary details

$74.1K

$83.9K

$91.8K

How much do division service manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for division service manager in Arizona is $83,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $88,500.00 per year, depending on experience, location, and employer.

What is the difference between Division Service Manager vs Service Supervisor?

AspectDivision Service ManagerService Supervisor
CredentialsTypically requires management experience, industry-specific certifications, and sometimes a bachelor's degreeUsually requires technical certifications and some supervisory experience
Work EnvironmentOversees multiple service teams or locations within a division, often in corporate offices or regional sitesManages daily operations of a specific service team or location, often on-site or in service centers
Employer & Industry UsageCommon in industries like automotive, HVAC, or industrial services, used by companies with multiple branchesFound in similar industries, focusing on direct team management and customer service

The Division Service Manager typically has broader responsibilities overseeing multiple teams or locations, requiring management experience and strategic planning. In contrast, a Service Supervisor focuses on direct supervision of service staff at a specific site, emphasizing operational and technical oversight.

Is a division service manager a stressful job?

A division service manager oversees service operations within a division, which can involve managing staff, customer issues, and operational targets. The role can be stressful due to the need to meet performance goals, handle customer complaints, and coordinate multiple teams, especially in fast-paced environments. Stress levels vary depending on the company's size, industry, and individual management skills.

What is the role of a division service manager?

A division service manager oversees the delivery of services within a specific division or department, ensuring customer satisfaction, managing service teams, and maintaining operational efficiency. They often coordinate with other departments, implement service policies, and may use management tools to monitor performance and improve service quality.

What cities in Arizona are hiring for Division Service Manager jobs?

Cities in Arizona with the most Division Service Manager job openings:

Division Service Manager jobs near you

Service Manager

Tempe, AZ • On-site

Tempe Mechanical
Construction • 51 - 200 employees
Learn more about Tempe Mechanicalexternal

$144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Service Manager
Commercial HVAC Service Division
Reports To: Vice President of Operations
Location: Tempe, AZ - travel across Greater Phoenix
Compensation: Up to $144,000 annually, including bonuses and incentives
POSITION SUMMARY
The Commercial HVAC Service Manager manages and grows the commercial service department - ensuring operational excellence, customer satisfaction, and profitable growth. This role oversees day-to-day service operations, leads the field service team, and drives new account sales through business development and strong client relationships.
DUTIES & RESPONSIBILITIES
Operations & Management
  • Oversee all commercial HVAC service operations - maintenance, repairs, and emergency response.
  • Manage scheduling, dispatching, and technician workloads for efficiency and response times.
  • Monitor work quality, compliance, and safety to ensure consistent service excellence.
  • Review and approve work orders, quotes, and service reports for accuracy and profitability.

Sales & Business Development
  • Pursue and secure new commercial service accounts through prospecting and networking.
  • Develop proposals, quotes, and service agreements tailored to client needs.
  • Collaborate with the Director and marketing/sales teams on revenue growth strategies.
  • Manage existing accounts to drive satisfaction, upsells, renewals, and contract expansions.
  • Track sales performance and maintain a robust pipeline of opportunities.

Leadership & Team Development
  • Lead, train, and motivate technicians, dispatchers, and coordinators to hit departmental goals.
  • Conduct performance evaluations and coaching to promote professional growth.
  • Foster a team culture built on safety, accountability, and customer service.
  • Facilitate regular team meetings on safety, scheduling, and performance.

Customer Relations
  • Serve as the primary point of contact for key commercial clients.
  • Respond to escalated service issues and ensure timely resolution.
  • Conduct site visits and customer meetings to evaluate service quality and build relationships.
  • Ensure consistent communication and follow-up to strengthen long-term partnerships.

Financial & Administrative
  • Support the Director with budgeting, forecasting, and financial reporting for the department.
  • Track sales, service revenue, labor utilization, and profit margins.
  • Maintain accurate, timely documentation for all service and sales activity.

Safety & Compliance
  • Enforce safety policies and procedures to sustain a zero-incident culture.
  • Verify technician certifications and maintain compliance with EPA, OSHA, and local regulations.
  • Conduct periodic site inspections and safety audits.

QUALIFICATIONS
  • High school diploma or equivalent required; associate or technical degree in HVAC or mechanical systems preferred.
  • Minimum 5-7 years of commercial HVAC experience, including 2-3 years in a supervisory or management role.
  • Demonstrated success in HVAC service operations and new business development or sales.
  • Strong understanding of commercial HVAC systems, maintenance agreements, and service delivery models.
  • Proven ability to drive sales growth and maintain strong customer relationships.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong business acumen - able to manage budgets, pricing, and profitability.
  • Proficiency with service management / CRM software (e.g., ServiceTitan or similar).
  • EPA certification and HVAC licensing preferred.

BENEFITS
  • Medical, Dental, Vision, and Life Insurance
  • Profit Sharing Retirement Plan
  • ZayZoon - Wages on Demand
  • 6 Paid Holidays
  • 48 Hours of Paid Time Off
  • 40 Hours of Sick Time
  • Company events and more

OUR PROMISE
Tempe Mechanical is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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