The Shelter Diversion Specialist plays a critical role in our organization's mission to make homelessness rare, brief, and non-recurring by promoting alternative housing options and facilitating ...
The Shelter Diversion Specialist plays a critical role in our organization's mission to make homelessness rare, brief, and non-recurring by promoting alternative housing options and facilitating ...
The Shelter Diversion Specialist plays a critical role in our organization's mission to make homelessness rare, brief, and non-recurring by promoting alternative housing options and facilitating ...
The Shelter Diversion Specialist plays a critical role in our organization's mission to make homelessness rare, brief, and non-recurring by promoting alternative housing options and facilitating ...
The Shelter Diversion Specialist plays a critical role in our organization's mission to make homelessness rare, brief, and non-recurring by promoting alternative housing options and facilitating ...
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The Shelter Diversion Specialist plays a critical role in our organization's mission to make homelessness rare, brief, and non-recurring by promoting alternative housing options and facilitating ...
SUD Jail Diversion Peer Support Specialist
Monroe, MI ยท On-site
$19.63 - $24.55/hr
The SUD Jail Diversion Peer Support Specialist will act as a key member of the treatment team by working with consumers one-on-one to support them in achieving goals and connecting consumers to ...
SUD Jail Diversion Peer Support Specialist
Monroe, MI ยท On-site
$19.63 - $24.55/hr
The SUD Jail Diversion Peer Support Specialist will act as a key member of the treatment team by working with consumers one-on-one to support them in achieving goals and connecting consumers to ...
SUD Jail Diversion Peer Support Specialist
$19.63 - $24.55/hr
The SUD Jail Diversion Peer Support Specialist will act as a key member of the treatment team by working with consumers one-on-one to support them in achieving goals and connecting consumers to ...
SUD Jail Diversion Peer Support Specialist
$19.63 - $24.55/hr
The SUD Jail Diversion Peer Support Specialist will act as a key member of the treatment team by working with consumers one-on-one to support them in achieving goals and connecting consumers to ...
Be Seen First
Youth Street Outreach Housing Navigator
Marquette, MI ยท On-site
$23/hr
... diversion, and connecting them with essential services. This position will serve youth in Baraga, Houghton, Keweenaw, Alger, Marquette, Menominee, Delta, Schoolcraft and Chippewa counties , working ...
New
Quick apply
Be Seen First
Youth Street Outreach Housing Navigator
Marquette, MI ยท On-site
$23/hr
... diversion, and connecting them with essential services. This position will serve youth in Baraga, Houghton, Keweenaw, Alger, Marquette, Menominee, Delta, Schoolcraft and Chippewa counties , working ...
New
Youth Surveillance Worker
Marquette, MI ยท On-site
$17/hr
Teaching Family Homes of Upper Michigan is currently recruiting a part time (5-10 hrs per week) Youth Surveillance Worker for our Juvenile Justice Diversion-Reintegration Alternative Program (JJDRA ...
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Youth Surveillance Worker
Marquette, MI ยท On-site
$17/hr
Teaching Family Homes of Upper Michigan is currently recruiting a part time (5-10 hrs per week) Youth Surveillance Worker for our Juvenile Justice Diversion-Reintegration Alternative Program (JJDRA ...
HVAC/CHILLER Tech
Evart, MI ยท On-site
Lume Cannabis cultivation and processing have strict security measures in place to prevent theft or diversion of cannabis products. This may include cameras, security personnel, and secure entrances ...
HVAC/CHILLER Tech
Evart, MI ยท On-site
Lume Cannabis cultivation and processing have strict security measures in place to prevent theft or diversion of cannabis products. This may include cameras, security personnel, and secure entrances ...
Housing Resource Navigator
Orleans, MI ยท On-site
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
Quick apply
Housing Resource Navigator
Orleans, MI ยท On-site
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
MI ยท On-site
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
New
Housing Resource Navigator
Orleans, MI ยท On-site
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
Housing Resource Navigator
Orleans, MI ยท On-site
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
MI ยท On-site
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
New
Housing Resource Navigator
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
Housing Resource Navigator
$17.44 - $18.60/hr
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
Housing Resource Navigator
Orleans, MI ยท On-site
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
Quick apply
Housing Resource Navigator
Orleans, MI ยท On-site
Conduct client assessments for housing needs, eligibility, and diversion opportunities. * Use conflict resolution and problem-solving to help clients identify safe alternatives to emergency shelter ...
Mobile Crisis Peer Support/Recovery Coach (8pm-8am)
Battle Creek, MI ยท On-site
$16.50 - $21.25/hr
Encourage and support diversion from unnecessary hospitalization or justice system involvement when clinically appropriate. * Provide follow-up contact and engagement as assigned to reinforce ...
Quick apply
Mobile Crisis Peer Support/Recovery Coach (8pm-8am)
Battle Creek, MI ยท On-site
$16.50 - $21.25/hr
Encourage and support diversion from unnecessary hospitalization or justice system involvement when clinically appropriate. * Provide follow-up contact and engagement as assigned to reinforce ...
Mobile Crisis Peer Support/Recovery Coach
Battle Creek, MI ยท On-site
$16.50 - $21.25/hr
Encourage and support diversion from unnecessary hospitalization or justice system involvement when clinically appropriate. * Provide follow-up contact and engagement as assigned to reinforce ...
Quick apply
Mobile Crisis Peer Support/Recovery Coach
Battle Creek, MI ยท On-site
$16.50 - $21.25/hr
Encourage and support diversion from unnecessary hospitalization or justice system involvement when clinically appropriate. * Provide follow-up contact and engagement as assigned to reinforce ...
Pharmacy Revenue Cycle Technician Specialist - 40 hrs/wk - Detroit
Detroit, MI ยท On-site
$17.25 - $21/hr
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
Pharmacy Revenue Cycle Technician Specialist - 40 hrs/wk - Detroit
Detroit, MI ยท On-site
$17.25 - $21/hr
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
Pharmacy Revenue Cycle Technician Specialist - 40 hrs/wk - Detroit
Detroit, MI ยท On-site
$17.25 - $21/hr
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
Pharmacy Revenue Cycle Technician Specialist - 40 hrs/wk - Detroit
Detroit, MI ยท On-site
$17.25 - $21/hr
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
... diversion monitoring, and other duties and responsibilities as assigned. Approximately 65% of responsibilities are related to automation and associated activities. Works closely with pharmacy ...
Diversion information
See Michigan salary details
$48.8K - $56.4K
0% of jobs
$56.4K - $63.9K
2% of jobs
$63.9K - $71.5K
4% of jobs
$71.5K - $79.1K
5% of jobs
$79.1K - $86.6K
3% of jobs
$86.6K - $94.2K
3% of jobs
$94.9K is the 25th percentile. Wages below this are outliers.
$94.2K - $101.8K
76% of jobs
$101.8K - $109.3K
1% of jobs
$109.3K - $116.9K
1% of jobs
$116.9K - $124.5K
2% of jobs
$124.5K - $132K
2% of jobs
$48.8K
$97.6K
$132K
How much do diversion jobs pay per year?
What is the difference between Diversion vs Probation Officer?
| Aspect | Diversion | Probation Officer |
|---|---|---|
| Credentials | Varies by program, often requires high school diploma or equivalent; some roles may need specialized training | Bachelor's degree in criminal justice, social work, or related field; sometimes requires certification |
| Work Environment | Community-based programs, courts, or correctional facilities | Courts, community supervision offices, or correctional agencies |
| Employer & Industry Usage | Legal and criminal justice systems focusing on alternative sentencing | Criminal justice agencies overseeing offender supervision |
In summary, Diversion programs focus on providing alternatives to traditional prosecution, often involving community service or counseling, while Probation Officers supervise offenders after sentencing to ensure compliance with court orders. Both roles are integral to the criminal justice system but differ in scope, responsibilities, and required credentials.
What are some typical challenges faced by professionals working in diversion programs, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a diversion specialist, and why are they important?
What is a diversion specialist?

Full-time
Re-posted 28 days ago
Job description
Full-time
Description
Goodwill Northern Michigan, in partnership with the Northwest Coalition to End Homelessness (NWCEH), is seeking a motivated and results-driven Shelter Diversion Specialist to join our Housing & Homeless Services Team. The Shelter Diversion Specialist plays a critical role in our organization's mission to make homelessness rare, brief, and non-recurring by promoting alternative housing options and facilitating swift transitions out of homelessness for individuals and families in the Greater Grand Traverse region. The Shelter Diversion Specialist focuses on identifying immediate alternative housing arrangements to entering the emergency shelter system, while also assisting individuals and families to swiftly exit homelessness and return to permanent housing. The Shelter Diversion Specialist uses an empathetic yet direct approach and prioritizes housing stability while fostering an environment of mutual respect and understanding.
Primary Responsibilities:
- Support the mission and vision of Goodwill Industries of Northern Michigan.
- Perform work in a safe manner by observing all Goodwill safety policies and procedures.
- Interact with all Goodwill team members, clients, and customers in a professional manner.
- Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.
- Conduct thorough strength-based assessments for each individual/household, meeting them the day immediately following shelter entry or 24 hours after addition to shelter waitlist.
- Engage individuals/households in open and candid discussions to brainstorm potential housing solutions, aiming to divert them from entering the shelter system and guiding them towards rapid exit from homelessness.
- Use conflict resolution strategies to mediate with individuals, families, landlords, and other interested parties, playing a vital role in finding and securing housing options.
- Submit and manage funding requests for diversion opportunities and expenses.
- Ensure immediate connection to appropriate resources (APS, CPS, etc.) for individuals/families with identified safety concerns such as domestic violence.
- Maintain a 95% data quality standard on all computer and log entries, tracking outcomes related to diversion activities.
- Primarily uses motivation and influence to divert individual/household to other sources of assistance when possible.
- Collaborate with local Interagency Services Team (IST) and community partners to identify appropriate permanent housing options and support for clients.
- Represent Goodwill and NWCEH in a professional, supportive, and knowledgeable manner, demonstrating an understanding and sensitivity towards diverse communities and those experiencing homelessness, substance abuse disorder, mental illness, and domestic violence.
- May be required to drive company vehicle for purposes of: transporting clients to various appointments, such as medical visits, job interviews, or social service agencies; running errands on behalf of clients or the organization; traveling to different neighborhoods or communities to provide information about available services, conduct workshops, or engage with community members; transporting supplies, equipment, or materials between different locations, such as offices, shelters, or community centers.
- Must adhere to all driving policies and regulations, including maintaining a valid driver's license, following safety protocols, and keeping accurate records of mileage and expenses.
- Other duties as assigned by manager.
Requirements
Education, Licenses, Certifications and Experience:
- Bachelor's Degree or current enrollment in social work/human service/social service program is required.
- Minimum two years' experience in case management services, serving housing and homeless populations.
- Valid Driver's License with clean, safe driving record.
- CPR/First Aid certification.
Knowledge, Skills and Abilities:
- Familiarity with local human service providers and other community resources and agencies.
- Effective communications skills, including both verbal and non-verbal, as well as active listening.
- Ability to engage and build trust and rapport with diverse populations, including those resistant to assistance.
- Ability to prioritize and coordinate multiple tasks simultaneously in a high-pressure environment.
- Strong problem-solving and conflict resolution skills.
- Demonstrate an ability to work independently and/or as part of a team.
- Proficient in using online data management systems.
- Sensitivity and understanding towards individuals with disabilities, those who are disadvantages, those with abuse disorders, mental illness, and survivors of domestic violence.
- Previous experience working with the homeless population is preferred.
- Familiarity with conflict resolution and mediation techniques.
- Knowledge and use of Microsoft office.
Physical Requirements:
- Lifting up to 20 pounds, stair climbing, walking on uneven surfaces, and bending.
- Position may require local travel between locations, with mileage reimbursement.
- This position is considered a Safety Sensitive position and is subject to zero tolerance under the Goodwill Industries of Northern Michigan Drug Free Workplace Policy.
About Goodwill Industries of Northern Michigan
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Traverse City, MI, US
Year founded
1972