District Operations Manager Jobs in Normal, IL (NOW HIRING)

Summary:

Premium Loaves Inc. is one of the best, largest, and fastest growing Jimmy John's franchise

groups operating 50+ locations in the Midwest and Texas. Here, every day is an opportunity for personal development, and we strive to make each day more than just a paycheck. We're creating rewarding career opportunities in a fun and exciting culture. Join us on our mission, contribute to our vibrant atmosphere, and be part of a team that truly values its members.

The District Manager operates and oversees all aspects of a multi-unit market (2-5 stores). You'll be responsible for leading and developing your store management teams, ensuring customer satisfaction and achieving targeted financial performance.

Key Responsibilities

Strategy & Business Planning:

• Execute on Business Plan & Strategic Initiatives (Quarterly “Rocks”) for the district.
• Educate and drive General Managers and Assistant Managers on their role in corporate strategy. Including Customer Service & Sales Growth Initiative execution.

Financials Management:

• Manage district sales, COGs, and labor.
• Manage District operating expenses.
• Proposes Period Goals to Area Director to achieve Annual Business Plan.
• Identify & execute action plans for “off track” District sales, COGS, and Labor.

Operational Excellence:

• Daily engagement and support with store operations to improve operational efficiency, adherence to systems and procedures, and overall quality of service.
• Oversee District inventory management.
• Deliver District audit performance by a minimum of 85%.
• Provide GMs with leadership and guidance to solve day-to-day operational challenges (staffing, inventory, etc.).
• Manages preventative maintenance, upkeep, or replacement of equipment and supplies.

Customer Service & Sales Growth:

• Drive District execution of Customer Service and Sales Processes to achieve targeted sales, VOC, attach rates, traffic, and ticket average targets.
• Identify and execute action plans for “off track” District customer service and sales targets.

People Management:

• Leads District Operations organization including recruiting, training, development, performance management & succession planning.
• Responsible for General Manager development and bench. Right people in the right seat for GMs and ASMs.

Knowledge, Skills, and Abilities:

• Must be able to read and write and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, lifting up to 50 pounds, standing and moving about the entire workday.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Ability to handle and resolve customer and employee issues.
• Ability to handle stress and high-volume operations.
• Computer skills and ability to use Excel, Word, and various reporting and accounting systems.
• Willing to be on call nights, weekends and holidays as business needs arise.

Minimum Qualifications

• A minimum of 3 years of Jimmy John's operations experience (or equivalent Quick Serve Restaurant experience), with increasing management responsibility.
• Demonstrates knowledge of restaurant operations, execution standards, and strategies.
• A track record of developing associates for higher levels of responsibility.
• Strong analytical and problem-solving skills, with experience implementing solutions.

Top Candidates will have:

• Prior Experience as an Area Manager, Area Supervisor or District manager with Jimmy John's or other QSR industry brand.
• Experience in a complex, fast-paced environment
• Experience in a multi-unit environment
• Experience evaluating and managing Profit and Loss / Income Statements
• 2 or 4 year College Degree, preferably with coursework completed in Business or Accounting.

What we will provide you:

• Competitive base salary and bonus based on performance
• Paid holidays and vacation days
• Company vehicle or mileage reimbursement
• Jimmy John's General Manager and District Manager training and certification
• Centralized administrative, accounting, payroll and HR support
• Active support from the executive team and the Director of Operations for your local market
• Teamwork with a network of co-workers and peers at 50+ stores across 4 states
• Future career opportunities at a growing company

This Franchisee is an affiliate of several entities which independently own and operate Jimmy John's Sandwiches franchise locations. Our company is based in Illinois, operating 70+ Jimmy John's stores in 6 states (Texas, Illinois, Wisconsin, Ohio, North Carolina, and South Carolina) and we are continuing to grow with new store development and acquisitions. We strive to be the BEST Jimmy John's Franchisee group, deliver EXCEPTIONAL customer service and provide GREAT CAREER OPPORTUNITIES to our employees.