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Distribution Service Manager Jobs in Wisconsin (NOW HIRING)

CSM COMPANIES INC GROUP

Service Manager

Green Bay, WI · On-site

... distributors, drive train and miscellaneous vendors * Maintains good customer relations by ... The Service Manager for the diesel service department must have the ability to obtain a valid ...

Csm Companies Group

Service Manager

Green Bay, WI · On-site

... distributors, drive train and miscellaneous vendors * Maintains good customer relations by ... The Service Manager for the diesel service department must have the ability to obtain a valid ...

WISCONSIN KENWORTH LLC

Service Manager

Green Bay, WI · On-site

... distributors, drive train and miscellaneous vendors * Maintains good customer relations by ... The Service Manager for the diesel service department must have the ability to obtain a valid ...

CSM COMPANIES INC GROUP

Service Manager

Green Bay, WI · On-site

... distributors, drive train and miscellaneous vendors * Maintains good customer relations by ... The Service Manager for the diesel service department must have the ability to obtain a valid ...

JERRY

Parts & Service Manager

Eau Claire, WI · On-site

Parts & Service Manager Eau Claire Truck & Trailer Repair -- Eau Claire, WI Position Summary Eau ... Oversee parts identification, sourcing, ordering, receiving, and distribution to technicians.

Jerry's Towing

Parts & Service Manager

Eau Claire, WI · On-site

Parts & Service Manager Eau Claire Truck & Trailer Repair -- Eau Claire, WI Position Summary Eau ... Oversee parts identification, sourcing, ordering, receiving, and distribution to technicians.

Dixon Ticonderoga

Distribution Manager

Appleton, WI · On-site

Partner with customer service, Sales, Supply Chain, Purchasing, and Production teams to align ... Budget & Cost Management * Manage the distribution center operating budget, including labor ...

Pacon

Distribution Manager

Appleton, WI

Partner with customer service, Sales, Supply Chain, Purchasing, and Production teams to align ... Budget & Cost Management * Manage the distribution center operating budget, including labor ...

BibliU

Customer Service Manager

Kenosha, WI · On-site

$12/hr

We operate as a distributed team across the UK and US, with offices in London. Position Overview The Customer Service Manager is responsible for delivering friendly, helpful customer service and ...

bibliu

Customer Service Manager

Kenosha, WI · On-site

$12/hr

We operate as a distributed team across the UK and US, with offices in London. Position Overview The Customer Service Manager is responsible for delivering friendly, helpful customer service and ...

bibliu

Customer Service Manager

Superior, WI

$13/hr

We operate as a distributed team across the UK and US, with offices in London. Position Overview The Customer Service Manager is responsible for delivering friendly, helpful customer service and ...

bibliu

Customer Service Manager

Superior, WI · On-site

$13/hr

We operate as a distributed team across the UK and US, with offices in London. Position Overview The Customer Service Manager is responsible for delivering friendly, helpful customer service and ...

ULINE

Distribution Manager

Kenosha, WI · On-site

Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...

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Distribution Service Manager information

What does a distribution service manager do?

A Distribution Service Manager oversees the distribution operations of a company, ensuring products are delivered efficiently and on time to customers or retailers. They manage the logistics team, coordinate with suppliers and transport companies, and monitor inventory levels. Their responsibilities also include optimizing distribution processes, addressing any issues in the supply chain, and ensuring compliance with safety and quality standards. Effective Distribution Service Managers help improve customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a distribution service manager?

To thrive as a Distribution Service Manager, you need expertise in logistics, supply chain management, and inventory control, often supported by a degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and relevant certifications like APICS or Six Sigma is highly valued. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and coordinate with various departments. These competencies are crucial for ensuring efficient distribution operations, minimizing costs, and maintaining high customer satisfaction.

What are some common challenges a distribution service manager faces when coordinating logistics across multiple locations?

A Distribution Service Manager often encounters challenges such as ensuring timely deliveries while managing inventory levels across several warehouses, responding quickly to unexpected supply chain disruptions, and maintaining communication between teams in different locations. Balancing cost efficiency with customer satisfaction is also a key responsibility, as is adapting to changes in demand or transportation availability. Successful managers use strong organizational skills and proactive problem-solving to streamline operations and foster collaboration among logistics, warehouse, and customer service teams.

What cities in Wisconsin are hiring for Distribution Service Manager jobs?

Cities in Wisconsin with the most Distribution Service Manager job openings:

Infographic showing various Distribution Service Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Customer Service Manager

Madison, WI • On-site

Jaeckle Distributors
Wholesale • 51 - 200 employees
Learn more about Jaeckle Distributorsexternal

Full-time

PTO

Re-posted 10 days ago

Job description

Description:

NOW is the right time to join our team as our Customer Service Manager!!!


Do you want to apply your leadership skills, your customer service expertise and learn about new products in a company where our customer service department is already recognized by its outstanding performance? Do you want to lead a small team where your contribution really matters? Do you want to help our customers succeed by the important role you play?


Jaeckle Distributors has a great opportunity for an experienced, team-oriented Customer Service Manager. This position is based at our headquarters in Madison, WI. With more than 100 employees, we partner with businesses across 11 states to meet their flooring and surfacing product needs.


Jaeckle Distributors is a third-generation, family-owned business founded in 1958. We live our Core Values every day to build an organization our customers rely on and respect.


The Customer Service Manager will work closely with our Field Sales, Operations, Purchasing, and Product Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process enhancements. The Customer Service Manager will also monitor and coordinate department staffing levels, incoming call queues, review call recordings to coach team members and work directly with customers to ensure any issues are resolved professionally and effectively. This person will also provide “hands on” help when needed taking inbound customer calls, assisting with placing orders and checking stock. 


Teamwork, great communication and a focus on the customer are essential for success in this role. Our Customer Service Team is friendly and takes great pride in their contribution to the Jaeckle customer experience. You would be joining and leading a team of experienced people ready and willing to help you succeed! 

Requirements:

If you can answer the following questions with an enthusiastic “yes!” then we want to talk to you!

  • Do you have excellent communication and interpersonal skills with the ability to build rapport and maintain positive relationships with internal and external customers?
  • Do you have a passion to help people?
  • Would you like to work for a company who believes in doing its absolute best for the customer?
  • Would you like to work Monday through Friday and have your weekends off?
  • Would you like an aggressive PTO plan that supports your time off with family and friends?
  • Do you have a positive “how can I help” attitude?
  • Do you have at least five years of customer service management experience? 
  • Do you have experience in a call center environment managing a call queue? 
  • Are you ready to learn new systems and processes to build and expand your expertise?
  • Do you have an interest in learning about new products? 
  • Do you take pride in your work ethic and attention to detail?