Product Service Manager
Dallas, TX · On-site
Who We Are Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in ... Product Service Manager Benefits * Above-Average Industry Pay * Comprehensive Benefits Package ...
New
Product Service Manager
Dallas, TX · On-site
Who We Are Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in ... Product Service Manager Benefits * Above-Average Industry Pay * Comprehensive Benefits Package ...
New
Product Service Manager
Dallas, TX · On-site
Who We Are Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in ... Product Service Manager Benefits * Above-Average Industry Pay * Comprehensive Benefits Package ...
New
Product Service Manager
Dallas, TX · On-site
Who We Are Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in ... Product Service Manager Benefits * Above-Average Industry Pay * Comprehensive Benefits Package ...
New
Distribution Manager
Irving, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
Distribution Manager
Irving, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
Distribution Manager
Irving, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
Distribution Manager
Irving, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
Distribution Manager
Dallas, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
Distribution Manager
Dallas, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
Distribution Manager
Irving, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
Distribution Manager
Irving, TX · On-site
$200K - $275K/yr
Join Uline as a Distribution Manager and lead from the warehouse floor, staying connected to daily operations while developing high-performing teams and delivering the exceptional service our ...
The Customer Experience & Service Manager is responsible for leading Astura Medical's customer service operations and ensuring world-class experience for our surgeon partners, distributors, and ...
The Customer Experience & Service Manager is responsible for leading Astura Medical's customer service operations and ensuring world-class experience for our surgeon partners, distributors, and ...
Manage staffing levels, workload distribution, and team scheduling to support business needs ... Represent the Customer Service function in management meetings and contribute to strategic planning ...
Manage staffing levels, workload distribution, and team scheduling to support business needs ... Represent the Customer Service function in management meetings and contribute to strategic planning ...
Nutrition Service Supervisor
Houston, TX · On-site
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
Nutrition Service Supervisor
Houston, TX · On-site
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
Nutrition Service Supervisor
Houston, TX · On-site
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
Nutrition Service Supervisor
Houston, TX · On-site
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
The Customer Experience & Service Manager is responsible for leading Astura Medical's customer service operations and ensuring world-class experience for our surgeon partners, distributors, and ...
Quick apply
The Customer Experience & Service Manager is responsible for leading Astura Medical's customer service operations and ensuring world-class experience for our surgeon partners, distributors, and ...
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
Technical Service Manager
Beaumont, TX · On-site
$109K - $110K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Quick apply
Technical Service Manager
Beaumont, TX · On-site
$109K - $110K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Technical Service Manager
Tyler, TX · On-site
$94K - $94K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Technical Service Manager
Tyler, TX · On-site
$94K - $94K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
The position implements policies and procedures to support and help administrative direction for cafeteria management, food preparation, distribution, service, purchasing, sanitation standards ...
Technical Service Manager
Tyler, TX · On-site
$94K - $94K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Quick apply
Technical Service Manager
Tyler, TX · On-site
$94K - $94K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Technical Service Manager
$109K - $110K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Quick apply
Technical Service Manager
$109K - $110K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Technical Service Manager
Tyler, TX · On-site
$94K - $94K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Quick apply
Technical Service Manager
Tyler, TX · On-site
$94K - $94K/yr
The Technical Service Mgr supports internal and external customers who install, repair, and ... Train & Audit Independent Distributor trainers and technical managers, when required. * Participate ...
Access Service Manager
San Antonio, TX · On-site
Ensure all weekly and monthly field reports are properly and in a timely manner completed and distributed. * Ensure customers are updated on all product changes and developments and field service ...
Access Service Manager
San Antonio, TX · On-site
Ensure all weekly and monthly field reports are properly and in a timely manner completed and distributed. * Ensure customers are updated on all product changes and developments and field service ...
Distribution Service Manager information
What does a distribution service manager do?
A Distribution Service Manager oversees the distribution operations of a company, ensuring products are delivered efficiently and on time to customers or retailers. They manage the logistics team, coordinate with suppliers and transport companies, and monitor inventory levels. Their responsibilities also include optimizing distribution processes, addressing any issues in the supply chain, and ensuring compliance with safety and quality standards. Effective Distribution Service Managers help improve customer satisfaction and operational efficiency.
What are the key skills and qualifications needed to thrive as a distribution service manager?
To thrive as a Distribution Service Manager, you need expertise in logistics, supply chain management, and inventory control, often supported by a degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and relevant certifications like APICS or Six Sigma is highly valued. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and coordinate with various departments. These competencies are crucial for ensuring efficient distribution operations, minimizing costs, and maintaining high customer satisfaction.
What are some common challenges a distribution service manager faces when coordinating logistics across multiple locations?
A Distribution Service Manager often encounters challenges such as ensuring timely deliveries while managing inventory levels across several warehouses, responding quickly to unexpected supply chain disruptions, and maintaining communication between teams in different locations. Balancing cost efficiency with customer satisfaction is also a key responsibility, as is adapting to changes in demand or transportation availability. Successful managers use strong organizational skills and proactive problem-solving to streamline operations and foster collaboration among logistics, warehouse, and customer service teams.
Product Service Manager
Dallas, TX • On-site
Kirby-Smith Machinery, Inc. - Dallas, TX
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
New
Job description
Who We Are
Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!
Product Service Manager Benefits
- Above-Average Industry Pay
- Comprehensive Benefits Package (including Medical/Dental/Vision)
- 401K Plans with Company Match
- Generous PTO Package/Paid Holidays
- Short/Long Term Disability
- Growth Opportunities
- Paid Training
- Family-Owned and Operated
- Health and Wellness
Product Service Manager Position Purpose
Responsible for supervising a team of mechanics to efficiently manage the repair and maintenance of equipment that falls within the scope of responsibility by utilizing the assets available in an effective and timely manner, keeping unproductive time to a minimum.
Product Service Manager Essential Functions
- Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
- Accepts requests from internal and external customers for repairs to equipment within the scope of responsibility
- Researches the scope of repair and prepares quotes for customers
- Opens work orders, assigns the appropriate technician to perform the repairs, and processes WIP within company standards
- Determines which repairs are warrantable and which are to be billed to the customer
- Monitors progress of repairs and communicates with customers on the status
- Monitors work in process to achieve labor goals of a maximum of 60 hours per technician
- Tracks and schedules factory campaigns and ensures they are completed by set deadlines
- Monitors and tracks parts returns
- Completes all paperwork related to the department promptly
- Oversees safety practices of employees and corrects as needed; actively supports and encourages safety training and compliance with all safety procedures
- Manages employee performance appraisals in a productive and timely manner
- Maintains open and continuous communications with the Service Manager on work issues and employee matters
- Performs other job-related duties as assigned
- Ensures consistent and reliable on-site attendance
Product Service Manager Minimum Qualifications
- High School Education or Equivalent
- Five (5) years combined experience as a technician in a related field and supervisory experience
- Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
- Excellent verbal and written communication skills
- Excellent organizational skills to appropriately manage a high volume of department paperwork.
- Experience or training in management concepts and practices or the willingness and ability to obtain and apply such training in an acceptable and approved manner
Product Service Manager Physical Requirements
- Pushing/Pulling/Lifting/Carrying up to 50 pounds without assistance
- Physical ability to squat, twist, turn, bend, stoop, climb, and reach overhead
- Must be able to work in extreme heat or cold and/or wet, damp, dusty, or windy conditions and tolerate exposure to typical noises, hazardous materials, and fumes/odors associated with the shop
- Physical ability to perform for extended hours
- Ability to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional condition
This is a safety-sensitive position.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.