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Dispute Process Call Center Analyst Jobs (NOW HIRING)

Life Protect 24/7, Inc.

$250/hr

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Call Center Sales Recruiter Full Time ...

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ · On-site

$18 - $22/hr

The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Westfield Bank

Call Center Agent

Westfield, MA

$25.92 - $38.88/hr

Review and analyze red flags to detect suspected fraud and unauthorized account access. * Execute ... dispute forms, activate cards, establish or reset card PIN, and update fraud cases on behalf of ...

Westfield Bank

Call Center Agent

Westfield, MA

$15.75 - $20.50/hr

Review and analyze red flags to detect suspected fraud and unauthorized account access. * Execute ... dispute forms, activate cards, establish or reset card PIN, and update fraud cases on behalf of ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$15.75 - $20.50/hr

Review and analyze red flags to detect suspected fraud and unauthorized account access. * Execute ... dispute forms, activate cards, establish or reset card PIN, and update fraud cases on behalf of ...

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Dispute Process Call Center Analyst information

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$30K

$64.6K

$99K

How much do dispute process call center analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for dispute process call center analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Dispute Process Call Center Analyst jobs?

For Dispute Process Call Center Analyst jobs, the most frequently searched job titles are:

Infographic showing various Dispute Process Call Center Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $64,649 per year, or $31.1 per hour.

Call Center Representative

Liberty, MO • On-site

The University of Kansas Health System
Health Care and Social Assistance • 5 - 10K employees
Learn more about The University of Kansas Health Systemexternal

$15 - $18.75/hr

Part-time

Re-posted 24 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Position Title
Call Center Representative
Varies
Liberty Hospital
Position Summary / Career Interest:
The call center representative is a frontline resource for our patients, staff and physicians. The call center representative provides professional customer service to all callers in a 24/7/365 call center environment. This position is in our Switchboard call center located on our main campus.
Responsibilities and Essential Job Functions
  • Assists with operations of the Switchboard call center for the University of Kansas Health System and Medical Center.
  • The rep utilizes all software systems (Genesis, Communicator, OnCall, Epic to provide professional service to all callers, internal and external.
  • Triages incoming calls to determine caller needs and manage the callers' expectations with the highest level of customer service and efficiency by utilizing all available software resources.
  • Provides answering service for clinical and administrative departments
  • Provides code and personal pager management and pager programming after hours, weekends and holidays.
  • Activates medical code tests on all software systems, ensuring paging hardware and software systems are functioning.
  • Activates medical and security code teams
  • Initiates non urgent text pages to administrative and clinical staff
  • Maintains the on call schedules in the web on call system and Qgenda; makes changes to the schedules after hours as needed; documents changes and sends communication to hospital, physicians and university departments as needed.
  • Utilizes internal overhead paging system
  • Attend all individual, department and health system meetings, training and reviews as needed.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • 2 or more years of experience in call center-based customer service, health care call center or Emergency Dispatch Call Center.
  • Experience talking, typing and listening simultaneously in a customer service environment.
  • Experience utilizing Call Center Software to answer, transfer, page and email in a customer service environment.

Preferred Education and Experience
  • Associates Degree in Communications, Business or Health Care Administration from an accredited college or university.

Knowledge Requirements
  • Exceptional communication and phone skills.
  • Ability to handle multiple calls and/or tasks while providing excellent customer service.

Time Type:
Part time
Job Requisition ID:
R-50081
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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University of Kansas Health System logo

About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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