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Dispensary Customer Service Jobs (NOW HIRING)

Solar Cannabis Co.

Dispensary Shift Supervisor

Warwick, RI · On-site

$14.75 - $18.50/hr

JOB TITLE: Dispensary Shift Supervisor AUTHORITY & SUPERVISION: * Reports directly to the ... Other duties and special projects as assigned Sales and Customer Service * Provide and inspire ...

Ascend Wellness Holdings

Dispensary Supervisor

Piqua, OH · On-site

$18.50/hr

Provide best-in-class customer service to customers * Follow and uphold established policies for ... all Dispensary Associates in the consultation of all customers to ensure that the employee is ...

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Dispensary Customer Service information

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How much do dispensary customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for dispensary customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Are dispensary customer service jobs worth it?

Dispensary customer service jobs involve assisting customers, managing transactions, and providing product information in a retail environment that often requires knowledge of cannabis products and compliance with regulations. These roles can offer flexible schedules, tips, and experience in a growing industry, but may also involve high customer interaction and regulatory adherence. Overall, they can be worthwhile for those interested in retail, customer service, or the cannabis industry, depending on personal career goals.

Is it hard to get a job at a dispensary?

Getting a dispensary customer service job can vary in difficulty depending on location, experience, and local regulations. Candidates often need good communication skills, knowledge of cannabis products, and sometimes a background check or certification. Entry-level positions may be easier to obtain, but competitive applicants with relevant experience have better chances.

What credentials do I need to work at a dispensary customer service?

Dispensary customer service roles typically require applicants to be at least 18 or 21 years old, depending on local laws, and to have a valid government-issued ID. Some states or companies may require background checks, training certifications, or knowledge of cannabis products, but formal credentials are generally not mandatory beyond age and ID verification.

What cities are hiring for Dispensary Customer Service jobs?

Cities with the most Dispensary Customer Service job openings:

What states have the most Dispensary Customer Service jobs?

States with the most job openings for Dispensary Customer Service jobs include:

What are popular job titles related to Dispensary Customer Service jobs?

For Dispensary Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Dispensary Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Dispensary Shift Supervisor

Warwick, RI • On-site

Solar Cannabis Co.
Offices of Health Practitioners • 51 - 200 employees
Learn more about Solar Cannabis Co.external

$14.75 - $18.50/hr

Full-time

Re-posted 5 days ago

Job description

JOB TITLE: Dispensary Shift Supervisor

AUTHORITY & SUPERVISION: 

  • Reports directly to the Dispensary Manager and Assistant Dispensary Manager(s)
  • Oversees Budtenders, Inventory Specialists and Dispensary Entry Agents

JOB DUTIES & RESPONSIBILITIES: 


Daily Store Operations

  • Overseeing the day-to-day operations of the dispensary
  • Maintaining store compliance with all local, state, and federal regulations
  • Overseeing the sales process
  • Coordinates and oversees schedule for Dispensary team members
  • Monitoring and maintaining inventory levels in coordination with the Inventory team as well as keeping track of expiring products
  • Managing financial records and daily cash handling procedures during shift
  • Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
  • Maintaining a clean and organized store
  • Other duties and special projects as assigned


Sales and Customer Service

  • Provide and inspire retail staff to deliver best-in-class customer service
  • Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
  • Lead staff to exceed goals set forth by the Dispensary Manager
  • Support retail staff during all operational hours
  • Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS:

  • Ability to work nights, holidays, and weekends.
  • Must be proactive, have strong work ethic and pay great attention to detail
  • Cannabis experience preferred
  • Ability to build and maintain positive relationships in order to gain support and results

ADDITIONAL REQUIREMENTS:

  • Minimum of 21 years of age
  • Possess valid driver’s license or state ID
  • Must pass all required background checks
  • Ability to work nights, holidays and weekends
  • Must be, and continue to remain, fully compliant with all laws, regulations, and company policies  
  • Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
  • This job function may include being in a stationary position or moving for extended periods of time

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