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Dispatching Manager Jobs in Thornton, IL (NOW HIRING)

Dispatcher

Chicago, IL · On-site

$20.81/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Dispatcher

Chicago, IL · On-site

$20.81/hr

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

We are seeking a highly organized and communicative Dispatch Coordinator to manage and oversee dispatch operations within our warehouse. This role serves as a key liaison between the warehouse ...

Dispatch Supervisor

Chicago, IL · On-site

$25.63/hr

Manages and coordinates technical workforce job completion. * Customer complaint resolution ... Ensure that dispatch personnel are effectively performing linked function between the operators and ...

Dispatch Supervisor

Chicago, IL · On-site

$25.63/hr

Manages and coordinates technical workforce job completion. * Customer complaint resolution ... Ensure that dispatch personnel are effectively performing linked function between the operators and ...

Dispatch Supervisor

Chicago, IL · On-site

$25.63/hr

Manages and coordinates technical workforce job completion. * Customer complaint resolution ... Ensure that dispatch personnel are effectively performing linked function between the operators and ...

Manages and coordinates technical workforce job completion. * Customer complaint resolution ... Ensure that dispatch personnel are effectively performing linked function between the operators and ...

American Heritage - Dispatch Position Are you passionate about making a difference in your community? Do you have proficient computer skills and enjoy working in a collaborative environment? Join ...

Central Dispatch

Joliet, IL · On-site

$60K - $75K/yr

To be effective the Central Transportation Dispatcher must establish an understanding of the ... Must be able to work with minimal manager supervision and has the authority to make daily business ...

New

Manage Extra Board (EB) operators - ensure that all open work is being distributed amongst the EB operators fairly and in accordance with the CBA. * Assign buses by ensuring that the proper bus is ...

Window Dispatcher

Chicago, IL · On-site

$19.25/hr

Manage Extra Board (EB) operators - ensure that all open work is being distributed amongst the EB operators fairly and in accordance with the CBA. * Assign buses by ensuring that the proper bus is ...

Manage Extra Board (EB) operators - ensure that all open work is being distributed amongst the EB operators fairly and in accordance with the CBA. * Assign buses by ensuring that the proper bus is ...

Community Emergency Response Teams (CERT) * Municipal emergency management support roles Position Overview: As a Dispatcher in our Security Operations Center, you will be responsible for:

Driver Dispatching * Air Cargo Coordination * Route Optimization * Shipment Tracking * Problem Solving * Customer Service * Time-Critical Freight Management * Regulatory Compliance * Team ...

New

Be Seen First

Manage operations using dispatch software, GPS, and TMS platforms * Troubleshoot delays, breakdowns, or route changes with quick, effective solutions * Maintain accurate dispatch records, driver logs ...

This role requires proactive planning, clear communication, operational management, and incident prevention to meet and exceed customer expectations. The Dispatcher embodies the mission and values of ...

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Showing results 1-20

Dispatching Manager information

See Thornton, IL salary details

$27.7K

$58.1K

$95.6K

How much do dispatching manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispatching manager in Thornton, IL is $58,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $66,000.00 per year, depending on experience, location, and employer.

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What cities near Thornton, IL are hiring for Dispatching Manager jobs?

Cities near Thornton, IL with the most Dispatching Manager job openings:

Infographic showing various Dispatching Manager job openings in Thornton, IL as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,085 per year, or $27.9 per hour.

$20.81/hr

Full-time

Retirement

Re-posted yesterday


MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

81st of 99 rated public transport


Job description

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MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. 

Job Responsibilities: 

  • Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. 
  • Monitors radio, telephones and on-road provision of service for quality. 
  • Responsible for influencing positive employee morale and quality customer service. 
  • Monitors and completes driver sign-in and sign-out daily. 
  • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. 
  • Monitors daily system performance. 
  • Participates in analysis and review of operating performance. 
  • Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. 
  • All other duties, as assigned.  

Talent Requirements: 

  • One (1) year previous Dispatcher experience preferred. 
  • Two (2) years of Customer Service experience is preferred. 
  • High School diploma or equivalent. 
  • Experience with Trapeze software.  
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. 
  • Demonstrate a high customer service commitment. 
  • Able to demonstrate professional phone manner. 
  • Knowledge of the service area is a plus. 

Starting pay rate: $20.81/hour

Benefits are available to full time employees. 

Teamsters Health Clinic while actively working

Retirement Benefits: 401k with company match

Personal Days Off: 2 days after completing 1 year, 3 days after 3 years, 4 days after completing 5 years of employment contingent upon appropriate attendance.

Sick time: 40 hours of paid after 12 months of employment

Jury Duty: Up to 5 paid days of jury duty service after 12 months of employment

Bereavement Leave: up to 3 days for qualifying family members

Paid Holidays: 8 paid holidays

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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