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Dispatching Manager Jobs in Alabama (NOW HIRING)

Manage and coordinate the scheduling and dispatching of our technicians. Serve as the primary point of contact between customers and technicians. The ideal candidate will have excellent communication ...

Manage and coordinate the scheduling and dispatching of our technicians. Serve as the primary point of contact between customers and technicians. The ideal candidate will have excellent communication ...

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Dispatcher

Montgomery, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Dispatcher

Birmingham, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Dispatcher

Montgomery, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Dispatcher

Birmingham, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Dispatcher

Huntsville, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Dispatcher

Huntsville, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Dispatcher

Huntsville, AL · On-site

$15 - $20/hr

As a Dispatcher supporting our team, you will be responsible for organizing and managing the daily schedules of our technicians to ensure timely and efficient service delivery to customers. You'll ...

Assists Terminal Manager in daily dispatch duties- including planning trucks both inbound and outbound, scheduling delivery appointments where applicable, assisting in assigning carrier loads ...

Dispatcher

Pelham, AL · On-site

$46K - $66K/yr

Employees are responsible for transmitting requests to the proper party and for dispatching proper ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

DISPATCHER

Birmingham, AL · On-site

$14/hr

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

Dispatcher

Pelham, AL · On-site

$46K - $66K/yr

Employees are responsible for transmitting requests to the proper party and for dispatching proper ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

Assists Terminal Manager in daily dispatch duties- including planning trucks both inbound and outbound, scheduling delivery appointments where applicable, assisting in assigning carrier loads ...

DISPATCHER

Mobile, AL · On-site

$14/hr

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

... WGM Dispatch/Management. Complete basic and foreman training Qualities: 2+ years moving experience Management/crew lead skills Good with people Apt to teach Lifelong learner Thorough Patient ...

Showing results 21-40

Dispatching Manager information

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are popular job titles related to Dispatching Manager jobs in Alabama?

For Dispatching Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Dispatching Manager jobs in Alabama look for?

The top searched job categories for Dispatching Manager jobs in Alabama are:

What cities in Alabama are hiring for Dispatching Manager jobs?

Cities in Alabama with the most Dispatching Manager job openings:

Full-time

PTO

Re-posted 14 days ago


Job description

Summary of Duties:
Manage and coordinate the scheduling and dispatching of our technicians. Serve as the primary point of contact between customers and technicians. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask effectively in a fast-paced environment.
Essential Duties and Responsibilities
  • Ensure quality customer experience by relaying detailed and accurate information to the technicians in the field.
  • Record and reports service calls.
  • Participates in training for professional development.
  • Updates customers on technician progress.
  • Submits work orders.
  • Processes work order invoices.
  • Collects on customer accounts.
  • Process technician work orders.
  • Handles dispatching for service departments.
  • Provides customer service to customers and technicians.
  • Be available for additional duties as assigned.

Why Premier?
Premier Service Company, Inc. is not just a company; we're a legacy of excellence spanning nearly 30 years. From our humble beginnings with 7 dedicated employees, we've blossomed into an industry leader with a fleet of over 100 trucks and a team of over 200 skilled professionals. We've been Keeping You Safe & Comfortable since 1992, and now, we're looking for individuals who are ready to play a crucial role in our journey of providing top-notch service to the Tuscaloosa community.
Here's what we offer
  • Premier is a well-known company with top-notch services in HVAC, Electrical, Plumbing and Utilities
  • Offers professional development opportunities partnering with Skilled Trades of West Alabama: Jumpstart & Apprenticeship Programs
  • Competitive Wages
  • Great benefits, paid vacations & holidays
  • Family-oriented company events

Preferred Qualifications
  • High School Diploma or General Education Development Diploma.
  • Customer Service experience is preferred.
  • Call Center experience preferred.
  • HVAC experience preferred.
  • Dispatching Experience.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."