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Dispatching Assistant Jobs in Neoga, IL (NOW HIRING)

Dispatching Assistant information

See Neoga, IL salary details

$11

$18

$27

How much do dispatching assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dispatching assistant in Neoga, IL is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.06 per hour, depending on experience, location, and employer.

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

CDL-A Flatbed Driver | Avg $90k First Year | Home Weekly | Family Owned

Bellavance Trucking

Altamont, IL

$90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

Job Overview

Join our team and enjoy a range of benefits designed to support your career and lifestyle:

  • $350 Home Time Guarantee: If we fail to meet your scheduled home time, you will receive this amount in your next paycheck.
  • Consistent Home Time: Enjoy two consecutive nights at home each week, guaranteed. If you prefer to stay out longer, that option is available.
  • Competitive Pay: Average starting pay of $1,750 per week for drivers with over two years of experience, focusing on dedicated freight.
  • Assigned Truck: Drive a late-model truck, with an average fleet age of just two years.
  • Personalized Dispatch: Our dispatch team knows you by name and is always available to assist you.
Why Choose Us?

We understand that many drivers have faced unfulfilled promises regarding home time and unresponsive dispatch teams. At our organization, we prioritize your needs and ensure that you receive the respect and support you deserve.

As one of our drivers, you can expect:

“Dispatch is fantastic. If I need something or have a question, they answer the phone and address me by name. Any issues I have are resolved promptly. The service department is also excellent — they prioritize getting my truck back on the road quickly.” — Oliver H., Driver

Compensation and Benefits
  • Mileage Pay: Earn between 58-70 cents per mile, depending on your experience.
  • Additional Pay: Compensation for picks, drops, detention, layovers, and tarping.
  • Merit Pay: Eligible for merit pay within your first 60 days.
  • Longevity Pay: Increases annually based on your tenure.
  • Referral Bonus: Earn rewards for referring new drivers.
Your Truck

Drive a late-model International LT625, fully automatic with an average fleet age of two years. Each truck is equipped with:

  • SiriusXM All Access
  • CB Radio
  • APU and inverter
  • Refrigerator and TV mount
  • Optional in-cab Wi-Fi
About Us

We are a family-owned business established in 1957, now in our third generation. With a fleet of over 100 trucks, we focus on building long-term relationships with both our customers and drivers. This commitment is why many of our drivers choose to stay with us for years, with some having been part of our family for decades.

We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, a 401(k) plan, and programs for passengers and pets.

Requirements
  • Valid CDL-A license
  • At least 6 months of driving experience (Van, Reefer, or Flatbed)
  • Consistent work history (no more than two employers per year)
  • Clean driving record (no more than four minor violations, one preventable accident, or DUI/SAP in the last three years)
Apply Today

If you are ready to leave behind empty promises and join a supportive team, we encourage you to apply. The application process takes approximately five minutes.

We will assist you with the necessary paperwork and ensure a smooth onboarding experience. If you apply after hours, we will reach out first thing the following morning.