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Dispatcher Positions Jobs in Springfield, MA (NOW HIRING)

Trinity College

Dispatcher

Hartford, CT · On-site

The position will dispatch Campus Safety Officers for routine and emergency situations and receive incoming communications via telephone, web-based alerts, or radio relating to Campus Safety services.

HARP Home Services

Dispatcher

Windsor, CT · On-site

$19 - $22/hr

This position is responsible for scheduling and dispatching HVAC Service, Electrical, and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers ...

United Rentals

Dispatcher

Bloomfield, CT · On-site

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch ... Superior customer service, teamwork and verbal/written communication skills This position is deemed ...

Aiello Home Services

Dispatcher

Windsor, CT · On-site

$18 - $22/hr

At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a ...

Aiello Home Services

Dispatcher

Windsor Locks, CT · On-site

$18 - $22/hr

At Aiello Home Services, we recognize that great dispatchers are the backbone of a smooth-running operation. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a ...

Springfield College

Dispatcher

Springfield, MA · On-site

$18/hr

The Dispatcher operates multiple communication systems simultaneously while maintaining situational awareness, ensuring officer safety, and supporting the daily operations of the department in a fast ...

Central Group Companies

Dispatcher

Hartford, CT · On-site

We are seeking a Towing Dispatcher to coordinate driver activity, support customers, and ensure efficient day-to-day operations. If you thrive in a high-energy environment and enjoy helping people ...

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

Join Our Team - Find Your Future! $20.00 to $29.00 an Hour Depending on Experience Position Summary ... This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure ...

Dead River Company

Service Dispatcher

Northampton, MA

$20 - $29/hr

Join Our Team - Find Your Future! $20.00 to $29.00 an Hour Depending on Experience Position Summary ... This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure ...

Dead River Company

Service Dispatcher

Northampton, MA · On-site

$20 - $29/hr

Join Our Team - Find Your Future! $20.00 to $29.00 an Hour Depending on Experience Position Summary ... This person coordinates service dispatching, inventory, billing, payroll and productivity to ensure ...

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

In this first-shift position, the responsible person will communicate with the customer to ... Maintains dispatching board to ensure maximum efficient capacity of technicians. * Manage on-call ...

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

In this first-shift position, the responsible person will communicate with the customer to ... Maintains dispatching board to ensure maximum efficient capacity of technicians. * Manage on-call ...

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Dispatcher Positions information

See Springfield, MA salary details

$11

$21

$33

How much do dispatcher positions jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for dispatcher positions in Springfield, MA is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.70 per hour, depending on experience, location, and employer.

What is the difference between Dispatcher Positions vs Truck Driver?

AspectDispatcher PositionsTruck Driver
Required CredentialsHigh school diploma, sometimes CDL or related certificationsCommercial Driver's License (CDL)
Work EnvironmentOffice setting, coordinating routes and schedulesDriving trucks, on the road
Employer & Industry UsageLogistics, transportation companies, delivery servicesTrucking companies, freight carriers
Common Search & ComparisonYesYes

Dispatcher positions primarily involve coordinating and scheduling transportation, often requiring office-based work and certifications like a CDL. Truck drivers focus on operating vehicles and delivering goods. Both roles are essential in the transportation industry but differ in responsibilities, work environment, and credentials.

What is a dispatcher position?

Dispatcher positions involve coordinating and managing the flow of information and resources, typically in fields like transportation, emergency services, or logistics. Dispatchers are responsible for receiving and transmitting messages, tracking vehicles or personnel, and ensuring that the right resources are sent to the correct locations efficiently and safely. They use communication systems such as radios, phones, and computer software to communicate instructions and updates. Dispatchers play a crucial role in maintaining smooth operations and quick responses, especially in time-sensitive situations.

What are the key skills and qualifications needed to thrive as a dispatcher?

To thrive as a Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and GPS tracking tools is commonly required. Excellent communication, problem-solving, and stress management abilities help you excel in fast-paced environments. These competencies ensure efficient coordination, quick response times, and reliable service delivery in critical situations.

What are some common challenges faced by dispatchers, and how can applicants prepare to handle them effectively?

Dispatchers often deal with high-pressure situations, such as coordinating emergency responses or managing multiple calls simultaneously. Common challenges include quickly prioritizing tasks, communicating clearly under stress, and maintaining accuracy when relaying critical information. Applicants can prepare by developing strong multitasking and organizational skills, familiarizing themselves with relevant software, and practicing calm, clear communication. Being adaptable and able to handle unexpected changes is also essential in this role.
What cities near Springfield, MA are hiring for Dispatcher Positions jobs? Cities near Springfield, MA with the most Dispatcher Positions job openings:
Dispatcher Positions jobs near you
Infographic showing various Dispatcher Positions job openings in Springfield, MA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,662 per year, or $22 per hour.

Transport Dispatcher

Roberts Energy LLC, Brown Bear Transportation LLC

Springfield, MA • On-site

$60K - $75K/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Logistics Coordinator

Roberts Energy/Brown Bear Transportation is currently seeking an experienced Dispatcher. This is a great opportunity for someone who strives to be the best – adding value as a team member and to our customers. This position requires a positive attitude and a strong customer focus, with the understanding that our customers are always our priority. We are growing rapidly and growth will be a continued part of our culture, strategy, and structure.

Core Responsibilities

The Dispatcher will be responsible for creating and entering orders, building and maintaining routes, and building delivery schedules for customers on inventory management. The Dispatcher will have to pull information from our 300 inventory sites using two systems and create orders and routes in our automated dispatch systems, This position will need to work directly with Customer Service, Sales, and Supply to on-board new customers, take orders, and move drivers effectively to the right supply points at the right times.

The Dispatcher will report directly to the Operations Manager, working among a team of dispatchers to ensure operation efficiency, and helping manage the department to great customer service and high performance. They will work with a team of dispatchers, all on different shifts. Some on-call duties are required, but the Dispatcher will split on-call duties among other operations personnel.

Delivery and Inventory Management

· Plan deliveries daily

· Assimilate information from a variety of sources and prioritize needs

· Identify what was sold and anticipate customer fuel needs

· Determine who needs a delivery, identifying most critical/least critical

· Assess market impact on deliveries, Interact with CSR about orders and design load strategies if needed

· Schedule deliveries to eliminate run outs

Dispatching

· Meet delivery windows on all loads, every day, every time

· Assign deliveries to best manage costs efficiently

· Coordinate with drivers and haulers to achieve delivery goals

· Develop strategies to minimize empty miles traveled Identify creative ways to help increase profitability of loads within the boundaries of safety and DOT standards

Job Requirements

· Able to work a fixed schedule - 5 days

· Able to work with minimal supervision

· Dispatch experience is preferred but not required

· Strong communication and customer service skills necessary

· Prior gas/fuel industry experience a plus

· Able to make effective decisions

· Position requires availability for shared “on-call” rotation

Benefits:

  • Medical
  • Dental
  • Vision
  • 401K with company match
  • Company paid Life Insurance
  • Paid Vacation and holidays

Apply