ZipRecruiter

Log In

1

Dispatcher Manager Jobs in Springfield, KY (NOW HIRING)

IMI

Customer Service Manager

Lawrenceburg, KY · On-site

Manage dispatch and inside sales. Oversee the process of taking concrete orders from customers, in an efficient manner while ensuring all appropriate questions are asked, including but not limited to ...

Genuine Parts Company

Store Driver

Danville, KY · On-site

Support store operations by maintaining facility standards, delivering customer service including order dispatch, managing inbound and outbound shipments, and stocking shelves as needed. Who Should ...

Apex Plumbing Solutions

Remodeler

Danville, KY · On-site

$18 - $30/hr

Company IPAD (We use top-of-the-line software for dispatching) * NEXSTAR Company- Our Employees ... Past leadership or crew management experience Job Duties: * Perform skilled carpentry, framing ...

Belcan

Shipping/Receiving Manager

Danville, KY

$88K - $115K/yr

Referral program Position Summary The Shipping & Receiving Warehouse Manager is responsible for overseeing the daily operations of the warehouse, ensuring efficient receipt, storage, and dispatch of ...

APEX Plumbing Solutions, Inc.

Remodeler

Danville, KY · On-site

$18 - $30/hr

Company IPAD (We use top-of-the-line software for dispatching) * NEXSTAR Company- Our Employees ... Past leadership or crew management experience Job Duties: * Perform skilled carpentry, framing ...

Apex Plumbing Solutions

Remodeler

Danville, KY · On-site

$18 - $30/hr

Company IPAD(We use top-of-the-line software for dispatching) * NEXSTAR Company-Our Employees have ... Past leadership or crew management experience Job Duties: * Perform skilled carpentry, framing ...

next page

Showing results 1-20

All JobsDispatcher JobsDispatcher Manager JobsDispatcher Manager Jobs in Springfield, KY

Dispatcher Manager information

See Springfield, KY salary details

$24.4K

$51.1K

$84.1K

How much do dispatcher manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dispatcher manager in Springfield, KY is $51,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $58,100.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What does a dispatcher manager do?

A dispatcher manager oversees the coordination and scheduling of transportation or delivery services, ensuring that drivers or field staff are assigned tasks efficiently. They monitor operations, communicate with drivers, handle customer inquiries, and use dispatch software to optimize routes and maintain service quality.

What cities near Springfield, KY are hiring for Dispatcher Manager jobs?

Cities near Springfield, KY with the most Dispatcher Manager job openings:

Dispatcher Manager jobs near you
Infographic showing various Dispatcher Manager job openings in Springfield, KY as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,122 per year, or $24.6 per hour.

Customer Service Manager

IMI

Lawrenceburg, KY • On-site

Full-time

Re-posted 12 days ago

Job description

Purpose of Position:

Manage dispatch and inside sales. Oversee the process of taking concrete orders from customers, in an efficient manner while ensuring all appropriate questions are asked, including but not limited to, information about the type of pour that is being made, specific directions to the job locations, scheduling, etc, while maintaining customer service and satisfaction, making the most efficient use of company assets.  Direct drivers with regards to deliveries and additional tasks.

Key Responsibilities:

  • Work well within a team and build customer relationships.
  • Assist customers in their project needs through accurately processing orders.
  • Provide value based product solutions through consultative selling process.
  • Ensure customer satisfaction by keeping them up to date on challenges that affect the delivery cycle.
  • Complete special projects and other duties as established by team leaders and management.
  • Oversee projects and pricing.
  • Coordinate customer orders and scheduling with plant managers.
  • Oversee the resource management of the fleet of trucks which he/she has been assigned, as well as manage all personnel.
  • Ensure customer service issues are addressed and take appropriate actions.
  • Determine the most profitable customers, coordinate with Sales and Operations Manager on how to best utilize the fleet.
  • Maintain reports of customer complaints and resolution.
  • Supervise/manage inside sales and dispatch team.
  • Demonstrates  commitment to communicating, improving & adhering to safety policies in all environments and areas.
  • All other duties as assigned by management.

Requirements:

  • High school diploma required; bachelor’s degree a plus.  Or equivalent industry experience.
  • Knowledge of operations, sales, and accounting in the industry a plus.
  • Previous dispatching experience and good geographical knowledge of the local area.
  • Strong interpersonal and communication skills; excellent written and verbal communication; ability to respond to common inquiries and/or customer complaints as well as those from the business community.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of technical instructions and deal with abstract and concrete variables.
  • Excellent organizational planning ability and customer service/phone skills with the ability to resolve problems/issues.
  • Ability to work in a high-stress, high-volume environment.
  • Sales and management experience preferred.
  • Concrete experience is a preferred.
  • Familiarity with Google, as well as knowledge of working with Command Series or related computer system software.
  • Ability and availability for occasional overnight travel.
  • Bilingual/Spanish Speaking is a plus.

Apply