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Dispatcher Job In Usa Jobs in Georgia (NOW HIRING)

Join a Global Leader in Transport amp; Logistics -- MEDLOG USA At MEDLOG , we don't just move goods ... The Dispatcher - Intermodal will provide excellent customer service and have a great willingness to ...

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Dispatcher Job In Usa information

What is the difference between Dispatcher Job In Usa vs Truck Driver?

AspectDispatcher Job In UsaTruck Driver
Required CredentialsHigh school diploma or equivalent; some roles may require dispatching certificationsCommercial Driver's License (CDL)
Work EnvironmentOffice setting, coordinating logistics and communicationDriving trucks, on the road, and in various weather conditions
Employer & Industry UsageLogistics companies, transportation firms, freight servicesTrucking companies, freight carriers, delivery services

The main difference is that dispatchers coordinate and manage transportation schedules from an office, while truck drivers operate vehicles to deliver goods. Both roles are essential in the logistics industry, but they require different skills and work environments.

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What job categories do people searching Dispatcher Job In Usa jobs in Georgia look for? The top searched job categories for Dispatcher Job In Usa jobs in Georgia are:
What cities in Georgia are hiring for Dispatcher Job In Usa jobs? Cities in Georgia with the most Dispatcher Job In Usa job openings:
Infographic showing various Dispatcher Job In Usa job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Full-time

Re-posted 18 days ago


Job description

Job Summary:
Palmetto Technology Group (PTG) is seeking an IT Service Desk Dispatch Coordinator to manage incoming service requests and ensure client satisfaction. The role involves triaging service tickets, scheduling resources, and maintaining service-level agreements.
Responsibilities:
• Serve as the first point of contact to the client for service requests
• Triage incoming service tickets and phone calls
• Ability to assess technical issues and appropriately define impact and level of urgency
• Manage pending service requests to ensure customer satisfaction
• Escalate, schedule, and dispatch service tickets according to priority of requests
• Thoroughly document tickets on a real-time basis
• Consistently exceed defined Service Level Agreements
• Ensure Ticketing Quality Assurance through proper ticket documentation and agreement selection
• Document internal processes and procedures related to duties and responsibilities
Qualifications:
Required:
• Strong attention to Detail
• Technical awareness: ability to match resources to technical issues appropriately.
• Ability to multi-task, adapt to changes quickly, and respond with a high sense of urgency
• Basic Technical Diagnostic Skills And Operating System Knowledge
• Understanding of technical support tools and techniques used to provide IT services
• Strong Verbal And Written Communications Skills
• Typing skills to ensure quick and accurate entry of service request details.
• Self-motivated with the ability to work in a fast-moving environment
• 1-2 Years Of Field Dispatching Experience Required
• Experience handling high volume service requests
Company:
Most small to mid-size businesses have a ton of tech tools, software, apps, and systems to help them run—and most small to mid-size businesses don’t have the resources (or, quite frankly, the time) to make sure all those tools are running correctly. Founded in 2007, the company is headquartered in Greenville, USA, with a team of 11-50 employees. The company is currently Early Stage.