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Dispatcher In Usa Jobs in Boston, MA (NOW HIRING)

ICP Group

Warehouse Clerk

Andover, MA · On-site

This team coordinates the loading and unloading of trucks all over the USA of our products. It is a ... Services and non-stock materials receiving in Syspro (MROs) * dispatching, shipping of small UPS ...

ICP Group

Shipping Clerk - Andover

Andover, MA · On-site

$20 - $22/hr

This team coordinates the loading and unloading of trucks all over the USA of our products. It is a ... Services and non-stock materials receiving in Syspro (MROs) * dispatching, shipping of small UPS ...

ICP Group

Warehouse Clerk

Andover, MA · On-site

$20 - $22/hr

This team coordinates the loading and unloading of trucks all over the USA of our products. It is a ... Services and non-stock materials receiving in Syspro (MROs) * dispatching, shipping of small UPS ...

ICP Group

Shipping Clerk - Andover

Andover, MA · On-site

This team coordinates the loading and unloading of trucks all over the USA of our products. It is a ... Services and non-stock materials receiving in Syspro (MROs) * dispatching, shipping of small UPS ...

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All JobsDispatcher In Usa JobsDispatcher In Usa Jobs in Boston, MA

Dispatcher In Usa information

See Boston, MA salary details

$12

$23

$36

How much do dispatcher in usa jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for dispatcher in usa in Boston, MA is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.87 per hour, depending on experience, location, and employer.

What is a dispatcher in USA?

Dispatchers in the USA are professionals responsible for coordinating and managing the movement of people, vehicles, or equipment, often in emergency services, transportation, or delivery sectors. They receive requests, communicate with drivers or first responders, and monitor the status of ongoing operations to ensure efficiency and safety. Dispatchers play a critical role in ensuring that resources are allocated properly and that responses to incidents or service requests are timely. They use specialized software and communication tools to perform their duties. The job often requires strong organizational and communication skills, as well as the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a dispatcher in USA, and why are they important?

To thrive as a Dispatcher in the USA, you need strong multitasking, communication, and decision-making skills, often supported by a high school diploma and sometimes specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and mapping software is typically required. Excellent stress management, active listening, and teamwork abilities help dispatchers excel in high-pressure situations. These skills ensure efficient coordination of emergency or service responses, leading to improved safety and service outcomes.

What are some common challenges faced by dispatchers in USA, and how can they be managed effectively?

Dispatchers in the USA often face challenges such as handling high-pressure situations, managing multiple calls simultaneously, and maintaining clear communication with field personnel. Staying organized, remaining calm under stress, and utilizing dispatch software efficiently are key to managing these challenges. Many teams offer ongoing training and peer support, which help dispatchers develop resilience and adapt to fast-paced environments. Building strong relationships with drivers, emergency responders, or service technicians also enhances coordination and job satisfaction.

What is the difference between Dispatcher In Usa vs Truck Driver?

AspectDispatcher In UsaTruck Driver
Required CredentialsHigh school diploma, sometimes CDL or logistics certificationsCommercial Driver's License (CDL), driving experience
Work EnvironmentOffice-based, coordinating routes and schedulesOn the road, driving trucks across regions
Employer & Industry UsageLogistics companies, transportation firmsTrucking companies, freight carriers
Common Search & ComparisonOften compared for logistics roles, scheduling, and coordinationCompared for driving, transportation, and freight delivery roles

While both roles are essential in the transportation industry, a Dispatcher In Usa primarily manages logistics and coordinates shipments from an office, whereas a Truck Driver is responsible for physically delivering goods across distances. Understanding these differences helps job seekers find the right role in the transportation sector.

How much do dispatchers in the USA make?

Dispatchers in the USA typically earn a median annual salary of around $45,000 to $50,000, with experienced professionals and those in specialized industries earning higher. Salaries can vary based on location, experience, and the complexity of the dispatching tasks, and some may receive benefits such as health insurance and retirement plans.

How to become a dispatcher in the USA?

To become a dispatcher, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with computer systems or dispatch software. Some positions may require certification or training in transportation or emergency dispatching, and a valid driver's license can be beneficial depending on the role.

Which dispatcher in USA pays the most?

In the USA, transportation dispatchers, especially those working in freight and logistics companies, tend to have higher salaries, with experienced professionals earning over $70,000 annually. Factors such as industry, location, certifications, and experience influence pay rates for dispatchers across different sectors.

What are popular job titles related to Dispatcher In Usa jobs in Boston, MA?

For Dispatcher In Usa jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Dispatcher In Usa jobs in Boston, MA look for?

The top searched job categories for Dispatcher In Usa jobs in Boston, MA are:

What cities near Boston, MA are hiring for Dispatcher In Usa jobs?

Cities near Boston, MA with the most Dispatcher In Usa job openings:

Dispatcher In Usa jobs near you
Infographic showing various Dispatcher In Usa job openings in Boston, MA as of August 2026, with employment types broken down into 74% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,782 per year, or $23.9 per hour.

Security Service Coordinator

BCM Controls Corporation

Woburn, MA • On-site

$30 - $36/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company: BCM Controls / Comfort Systems USA
Location: Woburn, MA
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours
Pay: $30.00-$36.00 per hour
Work Location: In person

Job Summary

BCM Controls is seeking a Security Service Coordinator to support our security service team in Woburn, MA. This role is responsible for coordinating daily service operations, scheduling and dispatching technicians, communicating with customers, and supporting service agreement administration for security systems.

The ideal candidate is organized, customer-focused, and comfortable managing multiple priorities in a fast-paced service environment. Experience with dispatching, service coordination, access control, CCTV, low-voltage systems, or ConnectWise is a plus.

Responsibilities
  • Schedule and dispatch Security Service Technicians based on skill set, location, priority, and customer requirements
  • Monitor technician schedules and adjust assignments as needed throughout the day
  • Coordinate return visits, follow-up appointments, emergency service requests, and customer updates
  • Serve as a key point of contact for customers, technicians, vendors, and internal departments
  • Respond to customer calls, emails, and service inquiries in a professional and timely manner
  • Provide updates on repairs, material orders, project status, and scheduled return visits
  • Communicate field findings and service outcomes through daily field report distribution
  • Prepare and process quotes for access control cards, security materials, replacement parts, and related service items
  • Manage software license purchases related to support agreements and maintenance contracts
  • Track card orders, materials, delivery status, and related service documentation
  • Maintain accurate records in service management systems and support general administrative needs
Qualifications
  • Minimum of 2 years of experience in service coordination, dispatching, customer service, or administrative support
  • Strong organizational skills with the ability to manage multiple tasks and changing priorities
  • Excellent verbal and written communication skills
  • Strong attention to detail and follow-through
  • Proficiency with Microsoft Office and service management software
  • Ability to work independently and as part of a team
Preferred Experience
  • Security systems, access control, CCTV, or low-voltage industry experience
  • Experience dispatching field technicians or coordinating service schedules
  • Experience with ConnectWise, ERP systems, dispatching software, or service platforms
  • Experience processing material orders, service quotes, or customer service tickets
Why Join BCM Controls?

BCM Controls is part of Comfort Systems USA, a leading provider of building technology and mechanical services. We offer a team-oriented environment, steady work, and opportunities to grow within a respected organization.

Benefits

Eligible employees may receive a competitive benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Employee Assistance Program
  • Career development and training opportunities
Equal Opportunity Employer

BCM Controls / Comfort Systems USA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.

Apply Today

If you are a detail-oriented service coordinator with strong communication skills and experience supporting field service teams, we encourage you to apply.

Apply