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Dispatch Tech Jobs in Tennessee (NOW HIRING)

TrxNow (Allied Dispatch Solutions, LLC) is one of North America's fastest-growing roadside assistance and dispatch technology companies, and we are looking for an IT Systems Analyst/ Project Manager ...

TrxNow ® (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance company and dispatch technology platform! We operate multiple Call Centers internationally with ...

TrxNow ® (Allied Dispatch Solutions, LLC) is one of North America's fastest-growing roadside assistance and dispatch technology companies, and we are looking for a Vendor Account Manager to help ...

TrxNow ® (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters ...

TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance company and dispatch technology platform! We operate multiple 24x7x365 call centers, including Canada ...

Understanding of DOT requirements and driver compliance preferred Technology: Comfortable working with transportation, dispatch, Microsoft Office, and other computer-based systems Confidentiality:

Understanding of DOT requirements and driver compliance preferred Technology: Comfortable working with transportation, dispatch, Microsoft Office, and other computer-based systems Confidentiality:

Key Responsibilities Dispatch Operations (AM/PM Coverage): • Monitor real-time vehicle performance using TransLoc and onboard vehicle technology to ensure routes are on schedule and operators are ...

Dispatcher / Road Supervisor

Knoxville, TN · On-site

$26.65 - $27.49/hr

Key Responsibilities Dispatch Operations (AM/PM Coverage): • Monitor real-time vehicle performance using TransLoc and onboard vehicle technology to ensure routes are on schedule and operators are ...

Dispatcher

Goodlettsville, TN · On-site

$20 - $24/hr

... * Tech-savvy with knowledge of computer aided dispatch software (CAD) * Fast typing (30 words/minute) * Proficient in English (oral and written) * Outstanding organizational and multitasking ...

... * Tech-savvy with knowledge of computer aided dispatch software (CAD) * Fast typing (30 words/minute) * Proficient in English (oral and written) * Outstanding organizational and multitasking ...

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Dispatch Tech information

What cities in Tennessee are hiring for Dispatch Tech jobs?

Cities in Tennessee with the most Dispatch Tech job openings:

IT Systems Analyst Project Manager

Johnson City, TN • On-site

TrxNow®
Software Development • 11 - 50 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

TrxNow® (Allied Dispatch Solutions, LLC) is one of North America’s fastest-growing roadside assistance and dispatch technology companies, and we are looking for an IT Systems Analyst/ Project Manager to help support our business operations.

This IT role is responsible for leading technology projects while partnering with business leaders to improve processes and implement effective system solutions. This role serves as the bridge between business operations and IT by managing projects, gathering business requirements, analyzing workflows, and supporting system implementations that improve efficiency and drive organizational success.

This manager position works closely with company leadership, department managers, vendors, and technical teams to ensure projects are completed on time, within scope, and aligned with business objectives. The position reports to the Senior Vice President of Process Improvement.

Responsibilities

  • Lead multiple IT and business process improvement projects from planning through implementation.

  • Partner with stakeholders to define business needs, project scope, objectives, timelines, and deliverables.

  • Gather, analyze, and document business and system requirements.

  • Evaluate existing business processes and recommend technology-driven improvements.

  • Coordinate cross-functional teams, vendors, and technical resources throughout the project lifecycle.

  • Monitor project progress, manage risks, and communicate status updates to leadership.

  • Support software implementations, system enhancements, integrations, and process improvements.

  • Develop project documentation, process workflows, reports, and executive presentations.

  • Analyze system and operational data to support decision-making and continuous improvement.

  • Support Salesforce CRM enhancements, reporting, and system optimization.

Benefits

  • Health, dental, and vision insurance
  • 401k
  • Voluntary Life & AD&D coverage
  • Professional development and career advancement opportunities
  • Supportive and collaborative team environment
  • Paid time off
  • Bonus structure

Required Qualifications

  • Bachelor's degree in Information Technology, Information Systems, Computer Science, Business, Engineering, or a related field (or equivalent experience).

  • 2-4 years of experience in IT project management, business systems analysis, or business process improvement.

  • Experience gathering business requirements and translating them into technology solutions.

  • Knowledge of project management methodologies and system implementation practices.

  • Strong analytical, organizational, and problem-solving skills.

  • Excellent written, verbal, and interpersonal communication skills.

  • Proficiency with Microsoft Office, including Excel.

Preferred Qualifications

  • Experience with Salesforce CRM or other enterprise business systems.

  • Experience supporting system integrations, reporting, and data analysis.

  • Experience with business process mapping and workflow improvement.

  • Project management or business analysis certifications (PMP, CAPM, PMI-PBA, CBAP, Agile, or similar).


TrxNow logo

About TrxNow

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

Johnson City, TN, US

Year founded

2014