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Dispatch Support Manager Jobs in Florida (NOW HIRING)

IQ Fiber

Dispatch Representative

Jacksonville, FL · On-site

Set up and manage daily and on-call schedules for all service technicians; monitor field technician ... Field technicians are supported in real time, with scheduling and operational challenges resolved ...

U-Haul

Repair Dispatch Manager

Brandon, FL · On-site

U-Haul provides the support and tools you will need to succeed and grow, so if you want a job with ... Repair Dispatch Manager Primary Responsibilities: * Liaise among marketing companies, centers ...

U-Haul

Repair Dispatch Manager

Brandon, FL · On-site

U-Haul provides the support and tools you will need to succeed and grow, so if you want a job with ... Repair Dispatch Manager Primary Responsibilities: * Liaise among marketing companies, centers ...

LEESAR INC

Dispatch Supervisor

Fort Myers, FL · On-site

This is an opportunity to move beyond managing routes and become a frontline operations leader ... support courier, pharmacy, EMS, and distribution services throughout Southwest Florida. You'll ...

LEESAR INC

Dispatch Supervisor

Fort Myers, FL · On-site

This is an opportunity to move beyond managing routes and become a frontline operations leader ... support courier, pharmacy, EMS, and distribution services throughout Southwest Florida. You'll ...

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Dispatch Support Manager information

What cities in Florida are hiring for Dispatch Support Manager jobs?

Cities in Florida with the most Dispatch Support Manager job openings:

Dispatch Support Specialist

West Palm Beach, FL • On-site

Heavy Duty Tire LLC
Commercial and Service Industry Machinery Manufacturing • 51 - 200 employees
Learn more about Heavy Duty Tire LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Heavy Duty Tire, LLC is a family owned and operated Commercial Tire Facility providing sales and service throughout the country with its headquarters located in West Palm Beach, FL.


We are now accepting applications for a full-time Dispatch Support Specialist to fill a position at our West Palm Beach location. The ideal candidate is a proactive self-starter with excellent organizational and communication skills, a strong work ethic, and a passion for providing outstanding customer service. Previous experience in dispatching, service coordination, customer service, or a fast-paced operational environment is highly valued.


Experience or knowledge of the commercial tire industry is a plus, but not required. We are willing to train the right candidate who demonstrates initiative, professionalism, reliability, and a strong commitment to customer satisfaction.


What We Offer

  • Competitive salary and benefits package
  • Excellent opportunities for career growth and advancement
  • A professional, team-oriented work environment
  • Training and support to help you succeed


If you are an organized and motivated professional who enjoys working with customers, coordinating operations, and being part of a team, we want to hear from you!


Join Heavy Duty Tire and build your career with a growing company where your hard work and initiative are valued.


Job Overview


An integral part of the team, the Dispatcher/ Service Manager is primarily responsible for facilitating service calls from start to finish and ensuring a positive customer experience by actively communicating with technicians and customers throughout the duration of the job.


Key Responsibilities:


  • Answer service and delivery related phone calls and e-mails
  • Accurately enter customer orders per company procedures
  • Coordinate and expedite deliveries and service requests
  • Provide excellent customer service to both internal and external customers
  • Deliver job completion details to the customer in a timely manner
  • Verify work order details against service tickets and resolve any discrepancies prior to invoicing


Required Skills:


  • Organization
  • Communication
  • Time Management
  • Multitasking
  • Problem solving
  • Bilingual preferred (English and Spanish)
  • Microsoft Office (Outlook and Excel)
  • Experience with Tire Guru is a plus
  • Forklift Operation
  • Clean Driver's License
  • Must be able to lift 50lbs


Benefits:


  • Health Insurance, Dental & Vision
  • Paid Life Insurance
  • 401(k) (3% company contribution independent of employee election)
  • Paid Holidays and Vacation

Apply