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Dispatch Operator Jobs in Florida (NOW HIRING)

Dispatch Lead

Sarasota, FL ยท On-site

$24 - $27/hr

As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit ... Proactively adjust daily operating plans based on real-time input from drivers, riders, and ...

Preferred experience as Command Center Dispatch/Operator OR High Volume Call Center * Be authorized to work in the U.S. * Be able to provide documentation of HS Diploma or GED * Be able to ace (and ...

... Dispatch/Operator OR High Volume Call Center Be authorized to work in the U.S. Be able to provide documentation of HS Diploma or GED Be able to ace (and pass) an extensive screening process Strong ...

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Dispatch Mechanical and Electrical technicians throughout the Jacksonville area * Coordinate ... As a family-owned and operated business, we understand the importance of building lasting ...

Showing results 21-40

Dispatch Operator information

See Florida salary details

$8

$13

$19

How much do dispatch operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for dispatch operator in Florida is $13.72, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $16.01 per hour, depending on experience, location, and employer.

What does a dispatch operator do?

A Dispatch Operator is responsible for coordinating and managing the movement of vehicles, personnel, or goods for an organization. They communicate with drivers or field staff, assign tasks or routes, and respond to emergencies or changes in plans. Dispatch Operators use specialized software and communication systems to monitor activities and ensure efficient, safe, and timely operations. Their role is critical in industries like transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatch operator?

To thrive as a Dispatch Operator, you need strong organizational skills, multitasking ability, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent communication, problem-solving, and stress management are essential soft skills for effectively coordinating with teams and handling emergencies. These skills ensure timely and accurate information flow, enabling efficient operations and safety in fast-paced environments.

What are some common challenges dispatch operators face when coordinating with field teams?

Dispatch Operators often encounter challenges such as managing multiple requests simultaneously, prioritizing urgent situations, and maintaining clear communication with field personnel. They must adapt quickly to changes in schedules, unexpected incidents, or resource shortages while ensuring accurate and timely information is relayed. Effective Dispatch Operators utilize strong organizational and problem-solving skills to resolve conflicts and keep operations running smoothly, often collaborating closely with team leads and drivers to address real-time issues.

What is the difference between Dispatch Operator vs Warehouse Associate?

AspectDispatch OperatorWarehouse Associate
CredentialsHigh school diploma, sometimes certifications in logistics or safetyHigh school diploma or equivalent, no specific certifications required
Work EnvironmentLogistics centers, transportation hubs, dispatch officesWarehouses, distribution centers, storage facilities
Employer & Industry UsageTransportation, logistics, delivery companiesRetail, manufacturing, distribution companies
Common Search & ComparisonOften compared for roles in logistics and transportationCompared for warehouse and inventory roles

The Dispatch Operator primarily manages communication and coordination for transportation and delivery, often working in dispatch offices. Warehouse Associates focus on handling inventory, stocking, and order fulfillment within warehouse settings. While both roles are essential in logistics, Dispatch Operators concentrate on routing and scheduling, whereas Warehouse Associates handle physical goods. Understanding these differences helps job seekers find the right role in the logistics industry.

How much does a dispatch operator earn?

The average salary for a dispatch operator typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Some roles may offer additional benefits such as shift differentials or overtime pay, especially in 24/7 operations like transportation or emergency services.

Is it hard to get hired as a dispatch operator?

Getting hired as a dispatch operator can vary depending on the industry and location, but generally requires good communication skills, familiarity with dispatch software, and sometimes a relevant certification or experience. Entry-level positions may be easier to obtain, while more advanced roles may require additional training or experience. Employers often look for reliability and the ability to handle stressful situations efficiently.
Infographic showing various Dispatch Operator job openings in Florida as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,546 per year, or $13.7 per hour.

Dispatch Lead

Via

Sarasota, FL โ€ข On-site

$24 - $27/hr

Full-time

Medical, Retirement

Re-posted 11 days ago


Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Sarasota, FL. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is a fully in-person position with the expectation that you will be onsite 5 days per week**
Shifts available (subject to change):
  • Mon-Fri 5:30am-2:00pm ET
  • Sun-Thurs 12:30pm-9:00pm ET

What You'll Do:
  • Proactively adjust daily operating plans based on real-time input from drivers, riders, and colleagues
  • Prioritize operational issues and provide creative solutions for overseeing a live operation
  • Serve as the real-time point of contact and full owner of "live ops" issues
    • This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team)
  • Build strong cross-functional relationships across various Via teams and offices and external partners
  • Deliver exceptional rider and driver support, representing Via values and building trust in every interaction
  • Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
  • Effectively triage and prioritize live operational issues, then take action based on the information received
  • Leverage knowledge of Via products and services to make ad hoc decisions with little guidance

Who You Are:
  • Thrive in fast-paced environments: You make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
  • Tech savvy: You learn new software quickly, and can juggle working with multiple different tools simultaneously
  • Ownership mentality: You take full responsibility for the outcomes of all issues that arrive during live service. You approach these issues with a "do whatever it takes" mentality to ensure full resolution
  • Proactive: You think ahead and anticipate to prevent problems before they start
  • An empathetic and effective communicator: You excel at active listening and collaboration
  • Comfortable with ambiguity: You make thoughtful choices between imperfect options
  • Maintain a solution-oriented mindset: You are persistent, creative, and cool under pressure
  • Observant and keen to improve: If something is not working, you come up with a better way
  • An exceptional team player: People love working with you, and you can quickly contribute to cross-functional teams

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $24 - $27/hour
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.

Ready to join the ride?
Via is an equal opportunity employer.