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Dispatch Operations Manager Jobs in Somerville, NJ

East Group Logistics

Break Down Coordinator

Newark, NJ · On-site

This position is responsible for coordinating daily dispatch operations, managing driver schedules, and responding promptly to any breakdowns or emergencies that may arise on the road. The role ...

RXO

Manager Last Mile Operations

Edison, NJ · On-site

$80 - $85/hr

As a Last Mile Operations Manager at RXO, you'll have the opportunity to connect with customers ... dispatch of contract carriers and resolve issues throughout the dayIdentify problem areas ...

RXO

Manager Last Mile Operations

Edison, NJ · On-site

$80K - $85K/yr

Manage the dispatch of contract carriers and resolve issues throughout the day * Identify problem areas, including restructuring routes to improve operational efficiencies * Train and develop ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Somerville, NJ

Dispatch Operations Manager information

See Somerville, NJ salary details

$30.7K

$64.4K

$106K

How much do dispatch operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for dispatch operations manager in Somerville, NJ is $64,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $73,200.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Somerville, NJ?

For Dispatch Operations Manager jobs in Somerville, NJ, the most frequently searched job titles are:

What cities near Somerville, NJ are hiring for Dispatch Operations Manager jobs?

Cities near Somerville, NJ with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Somerville, NJ as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,405 per year, or $31 per hour.

Break Down Coordinator

East Group Logistics

Newark, NJ • On-site

Full-time

Re-posted 12 days ago

Job description

About Company:

East Group Logistics is growing, and we’re looking for dependable, motivated individuals to join our team. We offer a supportive work environment, opportunities for growth, and competitive pay and benefits. 

We regularly hire for drivers, operations and support roles. Whether you’re experienced or just starting out, we encourage you to apply.

East Group Logistics is an equal opportunity employer.

About the Role:

The Break Down Coordinator for CDL A Drivers plays a critical role in ensuring the efficient and timely movement of freight across the United States. This position is responsible for coordinating daily dispatch operations, managing driver schedules, and responding promptly to any breakdowns or emergencies that may arise on the road. The role requires close communication with CDL A drivers, maintenance teams, and customers to minimize downtime and maintain high service standards. By effectively managing logistics and troubleshooting issues, the Dispatcher/Break Down Coordinator helps optimize fleet utilization and supports overall operational success. This position demands strong organizational skills, quick decision-making, and the ability to work under pressure to keep deliveries on track and drivers safe.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in dispatching or coordinating CDL A drivers in a transportation or logistics environment.
  • Strong knowledge of DOT regulations and compliance requirements for commercial drivers.
  • Proficiency with dispatch management software and GPS tracking tools.
  • Excellent communication and problem-solving skills.

Preferred Qualifications:

  • Associate degree or higher in logistics, supply chain management, or related field.
  • Experience working with trucking operations.
  • Familiarity with vehicle maintenance processes and roadside assistance coordination.
  • Experience with TRANSMAN or similar system.
  • Experience with mapping software and transportation management systems.  
  • Ability to work flexible hours, including nights and weekends, to support 24/7 operations.

Responsibilities:

  • Coordinate daily dispatch activities by assigning routes and loads to CDL A drivers based on availability, location, and delivery deadlines.
  • Monitor driver progress and communicate proactively to address any delays, breakdowns, or safety concerns.
  • Serve as the primary point of contact for drivers experiencing vehicle breakdowns, arranging timely roadside assistance and repairs.
  • Maintain accurate records of driver logs, vehicle status, and dispatch reports to ensure compliance with company policies and regulatory requirements.
  • Collaborate with maintenance teams to schedule preventive maintenance and expedite repairs to minimize vehicle downtime.
  • Communicate effectively with customers regarding delivery status, delays, and rescheduling as needed.
  • Utilize dispatch software and GPS tracking systems to optimize routing and improve operational efficiency.
  • Ensure adherence to Department of Transportation (DOT) regulations and company safety standards at all times.

Skills:

The Dispatcher/Break Down Coordinator uses strong organizational and multitasking skills daily to manage multiple drivers and routes simultaneously, ensuring timely deliveries. Effective communication skills are essential for coordinating between drivers, maintenance teams, and customers, especially when resolving breakdowns or unexpected delays. Proficiency with dispatch software and GPS tracking systems enables the coordinator to monitor fleet status in real-time and optimize routing decisions. Problem-solving skills are critical when addressing vehicle issues or logistical challenges quickly to minimize operational disruptions. Additionally, knowledge of DOT regulations ensures that all activities comply with safety and legal standards, maintaining the integrity of the transportation process.