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Dispatch Operations Manager Jobs in Northfield, MN

Prescription Landscape

Operations Manager

Shakopee, MN · On-site

$56K - $84K/yr

Direct and dispatch daytime SIM Operations for all snow and ice events. * Order all SIM Materials using Aspire software. * Supports the Fleet Manager with branch Mechanic's training, work direction ...

Gobeacon

Operation Manager

Burnsville, MN

$70K - $80K/yr

About the Role The Operations Manager will help move the operations team forward using sound ... Daily Dispatch Coordination: Support daily operations by ensuring drivers and monitors are prepared ...

RXO

Manager Last Mile Operations

Eagan, MN · On-site

Manage the dispatch of contract carriers and resolve issues throughout the day * Identify problem areas, including restructuring routes to improve operational efficiencies * Train and develop ...

Schmitty & Sons

Dispatcher

Eagan, MN · On-site

$24 - $26/hr

We are growing our dispatch operation! We are looking for two, upbeat, friendly people to join our ... Professional management team that cares * Friendly staff always willing to help out * Full benefit ...

SCHMITTY & SONS HOLDING INC

Dispatcher

Eagan, MN

$24 - $26/hr

We are growing our dispatch operation! We are looking for two, upbeat, friendly people to join our ... Professional management team that cares * Friendly staff always willing to help out * Full benefit ...

Mystic Lake

Surveillance Dispatcher

Prior Lake, MN · On-site

$21/hr

... the dispatch center via reporting software. * Generates dispatches, daily logs, and incident ... Surveillance Operations Manager in order to determine if they pose a conflict of interest.

Forward Air

Dispatcher

Eagan, MN · On-site

$23.17/hr

Manage customer and driver expectations to align with operational capabilities * Monitor ... Prior dispatch/load planning experience is a plus Forward Air is an Equal Opportunity employer.

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Dispatch Operations Manager information

See Northfield, MN salary details

$31.5K

$66.1K

$108.8K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Northfield, MN is $66,104.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $75,200.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What job categories do people searching Dispatch Operations Manager jobs in Northfield, MN look for? The top searched job categories for Dispatch Operations Manager jobs in Northfield, MN are:
What cities near Northfield, MN are hiring for Dispatch Operations Manager jobs? Cities near Northfield, MN with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

Operations Manager (Early Morning Shift)

Schmitty & Sons

Eagan, MN • On-site

$70K - $85K/yr

Other

Re-posted 13 hours ago

Schmitty & Sons rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 20 rated coach operators

Job description

Drive Your Career Forward with Us!
Are you ready to take on a leadership role that keeps operations running smoothly and efficiently? Join our dynamic team as an Operations Manager on our Transit Division in Eagan and play a pivotal role in ensuring our drivers and vehicles are prepared to deliver exceptional service every day.
Schedule: 4:00am - 1:00pm, Monday through Friday (some rotating weekends)
Why You'll Love This Role
As an Operations Manager, you'll step into a critical leadership position where no two days are the same. From overseeing driver check-ins to ensuring the garage runs like a well-oiled machine, you'll be at the heart of our operation, making impactful decisions and contributing to our success.
What You'll Do
Driver Management:
  • Ensure drivers are ready and prepared for their routes.
  • Over the road supervision - real time interaction and engagement with drivers
  • Accident response, review and resolution
  • Provide guidance and correction to drivers as needed
  • Investigate customer complaints and issues and make sound decisions on retraining, correction, etc.
  • Address and resolve tardiness, absences, and compliance issues.
Communication & Collaboration:
  • Act as the go-to contact for drivers and bridge communication with management.
  • Work closely with dispatch, maintenance teams and transit managers to resolve challenges.
Leadership & Decision-Making:
  • Make impactful decisions aligned with company policies and goals.
  • Provide guidance to dispatchers and drivers, resolving conflicts as they arise.
  • Ensure compliance with contracts, policies, and safety regulations.
Technology & Reporting:
  • Utilize dispatch software to manage operations and analyze trends.
  • Maintain accurate records and reports to drive continuous improvements.
Garage Operations:
  • Assist with vehicle positioning to optimize garage efficiency.
  • Collaborate with teams to ensure vehicles are service-ready.
What You Bring to the Table
  • Education: High school diploma or equivalent; additional education in transportation or management is a plus.
  • Experience: Proven experience in transportation, dispatch, or supervisory roles.
  • Skills:
    • Strong communication and leadership abilities.
    • Proficiency in dispatch software and Microsoft Office.
    • Sound decision-making and organizational skills.
    • Knowledge of transportation regulations and vehicle safety standards a plus.
  • Other Requirements:
    • Ability to obtain a class B license with Passenger endorsement (We will train you!)
What's in It for You
  • A dynamic work environment where your leadership makes a difference.
  • Opportunities to grow and expand your skills in transportation management.
  • A chance to lead with impact, ensuring smooth operations and exceptional service.
  • We are employee-owned
Work Environment
This is a fast-paced, hands-on role where you'll split your time between the office and the garage. Expect occasional outdoor activities and physical tasks, like moving buses, as part of your routine.
Join Us and Be the Leader Who Keeps Things Moving!
Apply now to become our next Operations Manager and drive operational excellence to new heights.

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