Dispatch Operations Manager Jobs in Midland, TX (NOW HIRING)

The EPIC Operations Coordinator position is responsible for the day-to-day operational requirements and field service coordination, dispatching, crew scheduling, equipment maintenance, fleet logistics and field execution for EPIC Rig. This role is a "hands on" job and requires previous well service rig operations, electrical, mechanical, and management experience.

This role will be the resource and assist the Supervisors on all issues related to EPIC workover rig services, including rig scheduling, rig tickets, well-site execution and resource allocation, among other rig workover issues associated with sales and customers. Additionally, this position will support maintenance, customer service, project management, equipment training and general field administrative support.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Responsible for daily planning, direction, execution and coordination of EPIC Rig activities, overseeing operations, schedules, maintenance, and dispatching.
• Ensures scheduling of field service crews with the Field Supervisors in accordance with the customer's project and tickets are input/entered timely
• Lead process improvement initiatives that contribute to long-term operational excellence
• Actively contribute to organizational planning and strategy development
• Support sales groups to meet customers' needs to continually grow the business
• Interacts directly with operations management for bill of material changes, description and brand name discrepancies, location and new items.
• Maintains internal control productivity requirements and provides direction and training to shop and yard support.
• Ensure all safety and federally administered compliance regulations are enforced for equipment, vehicles and employees.
• Communicates with supervisors, other operations coordinators, management and other shop personnel as it relates to the job
• Know and understand Axis maintenance processes and comply with all requirements of standard operating procedures (SOP)
• Must understand and comply with all safety rules and company policies of Axis
• Perform various other duties and activities assigned by supervisor and may lead initiatives as assigned from time to time

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Bachelor's degree in related discipline or equivalent combination of education and experience in well servicing.
• 3+ years of experience in workover rigs leading a crew. Experience across multiple oil field service lines and locations is a plus.
• Solid experience in rig execution, service delivery and crew scheduling.
• Proven experience of oil field equipment coordination and operational efficiency
• Demonstrated business acumen and ability to drive customer service delivery, with safety of our employees as a priority
• Experience in Warehousing/Inventory, fleet/trucking transportation industry administration and management
• Knowledge of FMCSA and DOT regulations, hours of service (HOS) rules and exposure to electronic logs; International Fuel Tax Agreement (IFTA)
• Advanced computer skills knowledge of MS Office software (Word, Excel, PPT) a must; ERP software Navision, and safety-based learning systems a plus.
• Knowledge of company products, inventory and systems
• Ability to effectively communicate, both verbally and written; English preferred
• Basic math, writing, computer, communication and interpersonal and organizational skills
• Working knowledge of data collection, analysis, and ability to evaluate.
• Highly organized and efficient worker; skilled at multi-tasking.
• Strong communication skills - verbal and written; attentive listener.
• Willing to take initiative and work independently when needed; ability to work with limited direct supervision
• Mobility and ability to use ladders or other access devices up to 15 ft.; ability to bend, stoop, twist, stand, squat, crawl and walk
• Must be able to lift up to 50 lbs.
• Ability to manage priorities, multiple projects, workflow and meet deadlines.
• Commitment to customer service and ability to work in a fast-paced, team-oriented environment.

Required Education:

High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.