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Dispatch Operations Manager Jobs in Kannapolis, NC

Odeko

Operations Manager

Charlotte, NC · On-site

$55K - $65K/yr

As an Operations Manager, you will impact operational efficiency by driving workflows, supporting ... Direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment ...

Odeko

Operations Manager

Charlotte, NC

$55K - $65K/yr

As an Operations Manager, you will impact operational efficiency by driving workflows, supporting ... Direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment ...

Odeko

Operations Manager

Charlotte, NC · On-site

$55K - $65K/yr

As an Operations Manager, you will impact operational efficiency by driving workflows, supporting ... Direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment ...

TWO MEN AND A TRUCK®

Operations Manager

Charlotte, NC

$60K - $70K/yr

Drive your career forward with TWO MEN AND A TRUCK ® in Charlotte, NC as an Operations Manager and ... Supervise and dispatch mover/driver teams daily; coordinate employee scheduling and truck ...

Professional Police Services Inc

Dispatcher

Charlotte, NC · On-site

$37K - $41K/yr

In this pivotal role, you will act as the first point of contact for our clients, coordinating and managing the flow of our operations with efficiency and precision. Your expertise in dispatching ...

Iredell County, NC

Operations Manager (Transit System)

NC · On-site

$56K - $71K/yr

Proficiency in using transit scheduling software, GPS tracking systems, dispatch systems, and other relevant technology to monitor operations. ESSENTIAL SKILLS: Ability to motivate and manage a ...

WillScot

Branch Operations Manager III

Charlotte, NC · On-site

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators ...

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Dispatch Operations Manager information

See Kannapolis, NC salary details

$29.5K

$61.9K

$101.9K

How much do dispatch operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for dispatch operations manager in Kannapolis, NC is $61,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,200.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Kannapolis, NC?

For Dispatch Operations Manager jobs in Kannapolis, NC, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Kannapolis, NC look for?

The top searched job categories for Dispatch Operations Manager jobs in Kannapolis, NC are:

What cities near Kannapolis, NC are hiring for Dispatch Operations Manager jobs?

Cities near Kannapolis, NC with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Operations Manager

Charlotte, NC • On-site

Odeko
Software Development • 11 - 50 employees

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

214th of 246 rated software companies

Respectful managers

Learn more about Odekoexternal

$55K - $65K/yr

Full-time

Re-posted 25 days ago

Job description

We are looking for a dedicated Operations Manager to join Odeko! As an Operations Manager, you will impact operational efficiency by driving workflows, supporting performance coaching, and maintaining accountability across warehouse functions.

Key Responsibilities:

Operational Execution & Team Oversight

  • Direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment timelines
  • Own the shift's execution plan, assigning tasks, tracking progress, and reallocating resources as needed
  • Supervise and coach Ops Leads and hourly associates to drive productivity and performance
  • Support daily huddles, shift handoffs, and on-floor issue resolution

Team Development

  • Train, mentor, and provide real-time coaching to warehouse team members
  • Support new hire onboarding, cross-training, and performance development
  • Foster a culture of accountability, inclusion, and operational excellence

Process & Quality Control

  • Ensure standard operating procedures (SOPs) are followed and help drive adherence to quality standards
  • Monitor fulfillment accuracy and partner with site leadership on process improvements
  • Help maintain a safe, clean, and organized warehouse environment

Site Support & Escalation

  • Act as the point of contact for floor-level issues and escalate appropriately to Site Lead 
  • Communicate progress and blockers clearly across shifts and to leadership
  • Support warehouse tools and systems (e.g., Netsuite, RF Smart, Shopify, Shipstation)
Qualifications
  • 3+ years of experience in warehouse operations, fulfillment, or logistics
  • Proven ability to lead and motivate hourly teams in a fast-paced environment
  • Familiarity with WMS systems, handheld scanners, and final mile dispatching
  • High school diploma or equivalent
  • Ability to lift up to 50 lbs. and stand/move for an entire shift

Compensation is between $55,000 - $65,000

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