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Dispatch Operations Manager Jobs in Biloxi, MS (NOW HIRING)

Logistics Coordinator

Gulfport, MS ยท On-site

$50K - $65K/yr

Schedule and dispatch company drivers to maximize operational efficiency * Build and optimize ... Time management and prioritization * Adaptability in a fast-paced environment * Team collaboration ...

Shift Manager

Gulfport, MS ยท On-site

$15 - $19/hr

You'll play a critical role in supporting store operations, driving performance, and developing ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...

Shift Manager

Ocean Springs, MS ยท On-site

$11.75 - $15/hr

You'll play a critical role in supporting store operations, driving performance, and developing ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...

Shift Manager

Ocean Springs, MS ยท On-site

$11.75 - $15/hr

You'll play a critical role in supporting store operations, driving performance, and developing ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...

Shift Manager

Gulfport, MS ยท On-site

$15 - $19/hr

You'll play a critical role in supporting store operations, driving performance, and developing ... With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new ...

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Dispatch Operations Manager information

See Biloxi, MS salary details

$26.7K

$56K

$92.1K

How much do dispatch operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for dispatch operations manager in Biloxi, MS is $55,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Biloxi, MS? For Dispatch Operations Manager jobs in Biloxi, MS, the most frequently searched job titles are:
What cities near Biloxi, MS are hiring for Dispatch Operations Manager jobs? Cities near Biloxi, MS with the most Dispatch Operations Manager job openings:

Part-time

Re-posted 18 days ago


Job description

Posting Details
Position Information
Job Title
Dispatcher Pool - Part Time PK
Job Description
The Dispatcher position is skilled in emergency service work that involves receiving emergency and non-emergency requests for police assistance, determining nature/urgency of calls, initiating police or other emergency personnel action and maintaining close contact with field units to monitor response and needed support requirements.
It requires a considerable degree of initiative and independent judgement within procedural boundaries in responding to emotional, disturbed and sometimes abusive people in a variety of situations. Work may be done separately or in conjunction with other dispatchers and dispatchers may assist in training, teaching and basic operational equipment management.
Job Duties
  • Serve as Dispatcher in the Campus Police Office, receive and respond to emergency and non-emergency calls, and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone and radio systems and computer-aided dispatch (CAD) systems, and walk-in traffic to the appropriate personnel or department in an effective and efficient manner when needed;
  • Process and evaluate information received, prioritize calls and dispatches required units and/or agencies;
  • Monitor and coordinate police unit activity and assignments via police radio frequencies;
  • Maintain status and locations of public safety personnel;
  • Utilize technology such as computers, radio systems, telephones, fax machines and other communication equipment;
  • Manage the input of citations and traffic tickets into the CAD system in a timely and accurate manner;
  • Create and maintain automated or manual logs of public safety communications activity;
  • Access and enter sensitive data in local/state/national databases as necessary for investigative purposes;
  • Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties;
  • Keep informed of Official regulations, policies and procedures;
  • Monitor campus security cameras for suspicious activity and direct Campus Police to the location;
  • Supervise and or direct a student worker(s) assigned to the Campus Police Office;
  • Operate the emergency siren/PA system, and ReGroup mass notification system as needed;
  • Operate the College ID card system and reissue cards as needed;
  • Perform other duties that may be assigned by Communications Officer in Charge or assigned by the Chief of Campus Police and Dean of Business Services.

Mandatory Qualifications
M(1) Holds a current State Certification as a Telecommunicatons Operator (BETST) or Association of Public-Safety Communications Officials (APCO), International Academies of Emergency Dispatch (IAED), Telecommunicator CPR Dispatch (T-CPR), 1 year of switchboard equipment or equivalent.
M(2) Experience answering and transferring calls using a multiline phone system.
M(3) Proficiency using Microsoft Office, internet and Outlook.
M(4) Effective written and verbal communication skills.
M(5) Superior customer service skills.
M(6) Be at least 18 years of age.
M(7) Have a high school diploma or equivalent (GED).
Desirable Qualifications
D(1) Prior knowledge and experience as a law enforcement/emergency response Dispatcher.
D(2) Skills in multi-tasking, coordinating simultaneous mental, manual and visual activities.
D(3) Ability to establish and maintain effective working relationships with Campus Police personnel, outside law enforcement agencies and the public.
D(4) Position requires the satisfactory completion of a personal background investigation by law enforcement.
EEO Statement
Mississippi Gulf Coast Community College is an Equal Opportunity Employer and welcomes students and employees without regard to race, color, religion, national origin, sex, pregnancy, age, or qualified disability in its programs and activities. For further information, contact the Compliance Officer P.O. Box 609, Perkinston, Mississippi, 39573, telephone number 601-528-8735, email address compliance@mgccc.edu.
The College:
The Mississippi Gulf Coast Community College District serves a four-county area with three major campuses, the Community Campus and four centers including: Perkinston Campus, Perkinston, MS; Harrison County Campus, Gulfport, MS; Jackson County Campus, Gautier, MS. Additionally, Mississippi Gulf Coast Advanced Manufacturing and Technology Center, Gulfport, MS; Keesler Center, Biloxi, MS; West Harrison Center, Long Beach, MS; and George County Center, Lucedale, MS.
State and regional associations accredit Mississippi Gulf Coast Community College, and several programs are accredited nationally. Offerings include academic, technical degree, vocational skill and adult continuing education programs.
Classification
Staff
Posting Detail Information
Open Date
05/08/2023
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
For more information on the position, please contact (Name, Address, Phone, and Email):
Stephanie Purvis
Administrative Assistant to the Chief of Police/
Dispatch Supervisor
P. O. Box 548
Perkinston, MS 39573
Phone: (601) 528-8440
Fax: (601) 928-6349
stephanie.purvis@mgccc.edu